2017 CROSSROADS SUNSET TRAIL
2 recalls — 2 complaints — 5 TSBs
17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
16V409000 Jun 8, 2016
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished ... Read more
Consequence
With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.
Remedy
Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 1... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 1 |
| EQUIPMENT | 1 |
UNKNOWN OR OTHER
Mar 8, 2018
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2017 CROSSROADS SUNSET TRAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V755000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE... Read more
EQUIPMENT
Mar 8, 2018
Incident date: Jan 24, 2018
TL* THE CONTACT OWNS A 2017 CROSSROADS SUNSET TRAIL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V755000 (EQUIPMENT); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALE... Read more
Technical Service Bulletins — 2017 CROSSROADS SUNSET TRAIL
5 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 2 |
| 350000 EQUIPMENT | 2 |
| 980000 UNKNOWN OR OTHER | 1 |
KSB-191007
Dec 10, 2019
160000 STRUCTURE
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to insta
KSB-191007
Dec 10, 2019
160000 STRUCTURE
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
KSB-191007
Dec 10, 2019
350000 EQUIPMENT
Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan
No comms 2021-11
Dec 2, 2021
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2021 for Keystone RV Company.
NHTSA Safety Investigations — CROSSROADS SUNSET TRAIL
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE06039
Opened: Sep 11, 2006 — Closed: Dec 20, 2006
AXLE SPINDLE WELD
CROSSROADS RV HAS FILED CAMPAIGN 06V-475 TO ADDRESS 161 (1) 2007 MODEL YEAR SUNSET TRAIL AND(2) 2007 MODEL YEAR ZINGER TRAILERS THAT MAY HAVE BEEN ASSEMBLED WITH DEFECTIVE AXLE - SPINDLE WELDS BEFORE THESE AXLES COULD BE INSPECTED BY THE AXLE SUPPLIER, LIPPERT COMPONENTS, FOR THE SUSPECT CONDITION.C... Read more
CROSSROADS SUNSET TRAIL — All Years Overview
Complete safety history for the CROSSROADS SUNSET TRAIL across all model years (2006–2024).
23
Total Recalls
10
Total Complaints
1
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
CROSSROADS SUNSET TRAIL — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.