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2011 CROSSROADS SUNSET TRAIL

2 recalls — 1 complaints — 3 TSBs

17V755000 Nov 22, 2017
EQUIPMENT
Defect Description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMIS... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.co... Read more
1,205,997 vehicles affected
Manufacturer: Keystone RV Company
10V495000 Oct 12, 2010
EQUIPMENT
Defect Description
CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACT... Read more
Consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR CROSSROADS AT 1-... Read more
6 vehicles affected
Manufacturer: CROSSROADS RV

Complaint Statistics

1 total complaints

Top Reported Components

ComponentComplaints
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER1
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Nov 8, 2012
Incident date: Jul 14, 2012
CPSC#I12B0096A. CROSSROADS SUNSET TRAILER. CONSUMER STATED THE TRAILER IS STUCK IN THE SLIDE OUT POSITION. *LN THE CONSUMER STATED THE SLIDE OUT BECAME STUCK TWO MORE TIMES; ONCE WHILE IN HIS POSSESSION AND ONCE AT THE DEALER, WHEN THE CLAIMED IT WAS FIXED. THERE WAS NO MANUAL OVERRIDE FOR EMERGENC... Read more

Technical Service Bulletins — 2011 CROSSROADS SUNSET TRAIL

3 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS1
220000 SEATS1
280000 BACK OVER PREVENTION1
16_TL-2 Mar 21, 2016
220000 SEATS
The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
16_TL-2 Mar 21, 2016
280000 BACK OVER PREVENTION
The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
TSB-30 Feb 25, 2013
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
CROSSROADS RV: SEE DOCUMENT SEARCH BUTTON FOR LETTER. RV MANUFACTURED WITHOUT 15 AMP AND 30 AMP MINI BREAKER AND NEEDS TO BE INSPECTED FOR PROPER MINI BREAKER SETUP INSTALLATION ALLOWING OPTIMAL PERFORMANCE. MODEL SUNSET TRAIL & HILL CO

NHTSA Safety Investigations — CROSSROADS SUNSET TRAIL

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE06039 Opened: Sep 11, 2006 — Closed: Dec 20, 2006
PE — Closed — Model Year: 2006
AXLE SPINDLE WELD
CROSSROADS RV HAS FILED CAMPAIGN 06V-475 TO ADDRESS 161 (1) 2007 MODEL YEAR SUNSET TRAIL AND(2) 2007 MODEL YEAR ZINGER TRAILERS THAT MAY HAVE BEEN ASSEMBLED WITH DEFECTIVE AXLE - SPINDLE WELDS BEFORE THESE AXLES COULD BE INSPECTED BY THE AXLE SUPPLIER, LIPPERT COMPONENTS, FOR THE SUSPECT CONDITION.C... Read more

CROSSROADS SUNSET TRAIL — All Years Overview

Complete safety history for the CROSSROADS SUNSET TRAIL across all model years (2006–2024).

23 Total Recalls
10 Total Complaints
1 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

CROSSROADS SUNSET TRAIL — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2024 1 0 View
2022 0 1 View
2018 1 0 View
2017 2 2 View
2016 5 1 View
2015 3 3 View
2014 1 0 View
2013 1 1 View
2012 1 0 View
2011 (current) 2 1
2010 1 0 View
2009 1 0 View
2008 1 0 View
2007 1 0 View
2006 2 1 View

Other CROSSROADS Models

Model Recalls Complaints
ALL AMERICAN 0 0 View
ALL STAR 0 0 View
ALTITUDE 0 0 View
BELAIR 0 0 View
BLACKWOOD 0 0 View
CAMEO 0 0 View
CARRIAGE 0 0 View
COMMERCIAL DUTY 0 0 View