Complaint Statistics
361 total complaints
29 crashes 7 fires 30 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 176 |
| UNKNOWN OR OTHER | 35 |
| POWER TRAIN | 31 |
| AIR BAGS | 19 |
| FUEL/PROPULSION SYSTEM | 19 |
| ELECTRICAL SYSTEM | 13 |
| VISIBILITY/WIPER | 10 |
| SERVICE BRAKES | 7 |
| VEHICLE SPEED CONTROL | 6 |
| STRUCTURE:BODY | 5 |
Incident date: Jan 4, 2024
While driving to work in negative degree weather I got a message saying reduce engine power and before I could pull over it had lost all power. Having it towed and now needing a new engine I see im not the first one with this problem. I also still have a loan im paying for on a dead car. Idk why th
... eres not a recall on this .Read more
Incident date: Jan 9, 2026
I have had this car for a little under a year. In January of this year 2026, I was driving on the freeway when I received a. reduce engine power alert. Which caused me to immediately get off of the freeway put the car power down before I can make it another half a mile. After having it looked at sev
... eral times what was thought to be a rear seal oil leak turned out to be a leak in the transmission. Repairs as of now our thoughts to be needing an entire new transmission. . Repairs as of now our thoughts to be needing a entire new transmission. I don’t understand why there is no recall for this specific situation. Upon my research, I have seen many complaints many concerns of the exact same thing of the exact same making model of these cars. I have not been able to drive the car since January and have been paying for a rental. With cost estimated to be between 1500 and $4000. Surely there’s something that Chevrolet can do for all of the people who are having the same problems with the equinoxRead more
Incident date: Feb 28, 2026
Odometer Fraud. The contact purchased a 2017 Chevrolet Equinox. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 98,000. The contact found paperwork inside the glove compartment that indicated that the m
... ileage on the Title was 156,300. The contact purchased the Carfax Report and confirmed the mileage. The contact filed a report with the local Police Department.Read more
Incident date: Feb 20, 2025
The rear main seal has gone out in two 2017 chevy equinox right around 100,000 for both vehicles costing over 1000$ plus to fix.
Incident date: Nov 6, 2025
While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multip
... le times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 6, 2025
While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multip
... le times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 6, 2025
While driving my 2017 Chevrolet Equinox, the vehicle repeatedly displays diagnostic trouble code P2138 (Throttle/Pedal Position Sensor Voltage Correlation). The vehicle suddenly enters “Reduced Engine Power” mode without warning and loses acceleration while driving. This occurs daily and multip
... le times per day, both on highways and local roads. When the issue happens, the vehicle will not properly accelerate and loses power unexpectedly. This creates a serious safety hazard, especially in highway traffic, as I am unable to maintain speed or accelerate to avoid other vehicles. I have had to maneuver carefully or move toward the shoulder to avoid potential collisions. The throttle body has already been replaced; however, the problem continues to occur. The defect has not been corrected and remains ongoing and reproducible. I am currently [XXX] pregnant and drive this vehicle daily for work and to transport my [XXX] child to school. The unexpected loss of power places both myself and my child at risk while operating the vehicle in active traffic. This defect presents a significant safety concern due to repeated and sudden loss of engine power while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 27, 2026
On 1/27/26, while driving at highway speeds, I received a "Reduced Engine Power" alert. I was forced to pull over immediately; the vehicle stalled before I could reach a complete stop. This left me stranded in dangerously cold temperatures for an extended period while awaiting a tow. Upon inspectio
... n, I was informed that the engine has failed and requires a complete replacement. This is highly distressing for several reasons: * Low Mileage: The vehicle has only 54,000 miles and is well under the expected lifespan of a modern engine. * Meticulous Maintenance: As a loyal customer, I have had every scheduled oil change and service performed at my local Chevrolet dealership. My service history will confirm that this vehicle has been maintained to the highest standards. * Brand Loyalty: I have been a dedicated Chevrolet owner for years, having purchased five brand-new vehicles from your dealerships. I chose Chevrolet based on a reputation for reliability that, in this instance, has not been met. "I am specifically concerned because my vehicle's symptoms align with Special Coverage Adjustment #14882 (PCV Icing). Given that the failure occurred during extreme cold and resulted in immediate engine failure, it appears to be the exact scenario outlined in your technical service bulletins regarding the 2.4L engine. I am requesting that this repair be handled under that special coverage or a similar goodwill extension." My research indicates that this specific engine model has a documented history of similar issues. Given my history with the brand and the premature nature of this failure, I am requesting that Chevrolet review my case for a goodwill repair adjustment or a significant cost-sharing assistance for the engine replacement.Read more
Incident date: Jan 27, 2026
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 55 MPH, the vehicle went into LIMP Mode and the vehicle decelerated to 5 MPH. The contact stated that the message "Vehicle Entering Power Saver Mode" was displayed. The vehicle was pulled over to the side
... of the road, and the vehicle stalled. The contact stated that when the vehicle was restarted, the message “Engine Oil Level Low – Shut-off Immediately" was displayed, and the vehicle stalled. The vehicle was towed to a dealer, where it was diagnosed and determined that the rear main seal had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 88,000.Read more
Incident date: Feb 4, 2026
The contact owns a 2017 Chevrolet Equinox. While the contact’s son was driving at an undisclosed speed, the vehicle unexpectedly started shaking, and the check engine warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rear en
... gine seal had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 130,000.Read more
Incident date: Jan 27, 2026
Due to cold temperatures, the main rear seal blew causing engine, coolant and intake systems to fail. Full replacements are now needed.
Incident date: Jan 20, 2026
2017 chevrolet Equinox LT with a 2.4L ecotec engine. The PCV system froze due to the cold weather conditions caused the rear main seal to blow futher causing cylinder scoring to the engine. I got it checked out by a local mechanic that actually works with the extended warranty company called Silverr
... ock that's provided from the dealership Drivetime from who I financed the truck from. The mechanic shop name is hoekstra muffler and alignment located at 722 W 151st St, East Chicago, IN 46312. They were the ones to diagnose the problem and provided me with a diagnostic sheet for this issue. The vehicle has not been checked by a chevrolet technician yet. I took the truck in for a regular maintenance oil change on January 8th at Walmart in portage, indiana. My truck was driving fine and suddenly on January 20th my truck seized on the highway on my way to work at 7am. A warning light marking low oil pressure turn off engine was marking on my dashboard. After i was in a safe spot on the side of the expressway, I have Life360 and proceeded to call for a tow truck. When the tow truck driver arrived in order to put the car in neutral he has to jump start my equinox. My truck will only start if it's jumped and keep the cables connected, otherwise it shuts off.Read more
Incident date: Dec 17, 2025
The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle collided with a deer. During the crash, the air bags became inoperable and failed to inflate or expose themselves out of the housing, and an “Air Bag Needs Service” warning mess
... age was displayed. The contact also noticed a strong fume-like odor following the impact and stated that the air bag system appeared to engage but did not deploy. No injuries were sustained, and no medical attention was required. A police report was filed. The vehicle was not towed, and law enforcement advised the contact that the vehicle could be safely driven home. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was later deemed a total loss by the contact's insurance agency. The manufacturer was not made aware of the failure. The approximate failure mileage was 104,000.Read more
Crash
Incident date: Jan 18, 2026
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving approximately 30 MPH, there was a knocking sound coming from the engine compartment before the vehicle stalled. The vehicle was coasted to the side of the road. The contact attempted to restart the vehicle; however, the
... vehicle failed to restart with a knocking sound coming from the engine. The vehicle was towed to an independent mechanic, where it was diagnosed, and it was determined that oil had seeped out of the vehicle, a seal was fractured, and the engine had seized. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.Read more
Incident date: Jan 8, 2026
There is water my oil and I have a blown head gasket. I get all maintenance done and have oil changes on time
Incident date: May 15, 2025
1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had t
... o go off the road clipped a tree and all the cars behind me looked like billiard balls going in all directions so as not to rear end my car. EXTREMELY UNSAFE CAR 😡 I CANT BELIEVE THAT THEY HAVE RECALLED EVERY OTHER YEAR FOR THIS ENGINE ISSUE AND NOT THE 2017!!!!!!!!Read more
Incident date: May 15, 2025
1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had t
... o go off the road clipped a tree and all the cars behind me looked like billiard balls going in all directions so as not to rear end my car. EXTREMELY UNSAFE CAR 😡 I CANT BELIEVE THAT THEY HAVE RECALLED EVERY OTHER YEAR FOR THIS ENGINE ISSUE AND NOT THE 2017!!!!!!!!Read more
Incident date: May 15, 2025
1.Since I bought the car it has needed oil on a weekly basis. I took it in for repair it had something to do with the oil consumption device $2270.00 to fix. 2. timing chain went out had to fix that too $$$$ 3. While driving along the car at rush hour the car suddenly died without any warning. Had t
... o go off the road clipped a tree and all the cars behind me looked like billiard balls going in all directions so as not to rear end my car. EXTREMELY UNSAFE CAR 😡 I CANT BELIEVE THAT THEY HAVE RECALLED EVERY OTHER YEAR FOR THIS ENGINE ISSUE AND NOT THE 2017!!!!!!!!Read more
Incident date: Dec 20, 2025
Received a report from local auto repair and they found that the oil main seal is leaking. Issue happened in the highway and car automatically turned off the engine. I was not in an accident as there was no one else on the road and I was able to push it to the side. When the car turned on the wheel
... was stiff and hardly moved to the right or left. The warning received before the shut off was the service stabilitrack issues and when checked all oil completely depleted from the vehicle.Read more
Incident date: Dec 20, 2025
Received a report from local auto repair and they found that the oil main seal is leaking. Issue happened in the highway and car automatically turned off the engine. I was not in an accident as there was no one else on the road and I was able to push it to the side. When the car turned on the wheel
... was stiff and hardly moved to the right or left. The warning received before the shut off was the service stabilitrack issues and when checked all oil completely depleted from the vehicle.Read more
Incident date: Jan 5, 2026
I am submitting this complaint regarding a serious safety defect involving a 2017 Chevrolet Equinox that experienced a sudden and complete loss of engine power while the vehicle was in motion. While traveling approximately 50 mph in active traffic, the engine abruptly shut off and the vehicle immed
... iately lost all ability to accelerate. The loss of propulsion was total and occurred without warning. There were no warning lights, alerts, or indicators of a low oil or engine condition prior to the failure. Moments before the shutdown, the engine began making an abnormal mechanical noise. A video was recorded during the incident while the vehicle was still operating in traffic. The recording captures the engine failure in real time, including the vehicle decelerating from approximately 50 mph to a complete stop as the engine shut down. I was able to coast into a breakdown lane and then into a nearby parking lot, narrowly avoiding a collision. A sudden loss of propulsion at this speed and in these conditions presents a severe and immediate safety risk to vehicle occupants and surrounding traffic. This vehicle has been regularly serviced by authorized Chevrolet dealerships and maintained according to the manufacturer’s recommended schedule. At no point was I advised that the vehicle required frequent manual oil checks between scheduled oil changes, nor did the vehicle provide any warning prior to engine shutdown. I routinely operate this vehicle at highway speeds and regularly transport my child. Had this failure occurred on a highway or in heavier traffic, the risk of serious injury or fatality would have been significant. The exact cause is UNKNOWN at this time. The vehicle is available for inspection, and I can provide maintenance records and video documentation upon request.Read more
Incident date: Sep 1, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of oil. The contact was adding one quart of oil weekly. The contact stated that the vehicle stalled while driving at 25 MPH, but was able to restart. While at a stoplight, the vehicle sta
... lled. There was an abnormal knocking and rattling sound coming from the engine. The engine warning light was illuminated. The reduced engine power message was displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.Read more
Incident date: Sep 1, 2024
The contact owns a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of oil. The contact was adding one quart of oil weekly. The contact stated that the vehicle stalled while driving at 25 MPH, but was able to restart. While at a stoplight, the vehicle sta
... lled. There was an abnormal knocking and rattling sound coming from the engine. The engine warning light was illuminated. The reduced engine power message was displayed. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 69,000.Read more
Incident date: Dec 22, 2025
The 2.4L engine is experiencing significant issues, including power loss and rapid oil consumption. The power loss has been observed while driving on both expressways and city streets. The oil burning commenced less than a month after an oil change, resulting in an oil level of zero. This situation
... poses a risk of accidents and endangers the occupants of the vehicle. An independent service center has confirmed the problem. The center determined that a new engine is necessary as the issue cannot be resolved. There have been no inspections by manufacturers, law enforcement, or other relevant authorities. Additionally, there was no warning about the oil being low to the point of being absent from the engine. The code for the power failure, P0303, was obtained from the service center. It is imperative that this issue be addressed promptly. Either the engine should be recalled or the vehicle should be repaired. Otherwise, I will be compelled to purchase a new engine or a new car.Read more
Incident date: Dec 5, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? - 2.4L engine failure. PCV system froze Dec 05 2025. Crankcase pressure increased and caused the rear main engine seal to fail, which inturn allowed all the engine oil to leak out. Due to oil starv
... ation the timing chain components failed. Additional internal engine damage is possible, but not yet confirmed. Failed parts will be available for inspection. How was your safety or the safety of others put at risk? Engine failure while driving with no notice. Happened on a day with sub zero wind chill. Stalled vehicle poses a safety risk to occupants and other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? UNKNOWNRead more
Incident date: Nov 13, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 10 MPH, there was an abnormal odor entering the cabin of the vehicle while the air conditioning system was activated or turned off. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed an
... d determined that there was a leak in the exhaust pipe, and that the exhaust pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.Read more
Incident date: Nov 13, 2025
Twice the exhaust has leaked into the cabin to the point where it is very noticeable. It causes headaches and breathing problems. GM has known of this issue for several years and it has been reported several times. GM placed a bandaid on it knowing it would fail.
Incident date: Nov 13, 2025
Twice the exhaust has leaked into the cabin to the point where it is very noticeable. It causes headaches and breathing problems. GM has known of this issue for several years and it has been reported several times. GM placed a bandaid on it knowing it would fail.
Incident date: Nov 13, 2025
Twice the exhaust has leaked into the cabin to the point where it is very noticeable. It causes headaches and breathing problems. GM has known of this issue for several years and it has been reported several times. GM placed a bandaid on it knowing it would fail.
Incident date: Oct 23, 2025
I have the ECOTEC 2.4 engine the engine has gone out and GM is stating car needs a new engine. At 10,000. Two different associates told me to get a new car before they even checked the car.
Incident date: Oct 26, 2025
Driving on the highway, nothing unusual or out of the ordinary. Within a 30 second span of time, the car started making a horrible rattling sound, followed by a loud snap sound, then smoke, then I was off the road with oil pouring out of the bottom of the car. Towed home, car was dropped off at the
... Chevrolet dealership mechanic. As far as I can tell, it fits the description that others have had with this car, namely that some apparent oil consumption issue that never came up on warning lamps resulted in the catastrophic engine failure that nearly launched me off the highway. The vehicle is currently awaiting diagnostics from the mechanic, and I have yet to hear back from them over a week later. There were no warning lights of any sort, and the oil life meter said there was 38% oil life remaining before it would need an oil change. If I had known about this issue before I bought the car, there is a 0% chance I would have bought it.Read more
Crash
Incident date: Oct 16, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle stalled. There were no warning lights illuminated. The contact stated that while accelerating from a stoplight, the engine seized without any warning lights illumi
... nated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 147,000.Read more
Incident date: Sep 29, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 50 MPH, there was an abnormal sound and odor coming from the engine. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed. The contact was informed that pistons needed to be replaced and that t
... he engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 113,000.Read more
Incident date: Jul 1, 2024
Engine failed in traffic at stop sign Numerous reports of burning oil Quickly and engine failing... Could happen at any time anywhere leaving one stranded and at risk of collision or crime... After having it replaced at 64000 miles it did the same thing 1 year later. Cost 10000$. Thousands of people
... have reported this defect.Read more
Incident date: Aug 28, 2025
TIMING CHAIN MALFUNCTION CAUSED THE ENGINE TO COMPLETELY FAIL AND THE CAR IS NOW UNROAD WORTHY. DID OIL CHANGES FREQUENTLY DUE TO FAST CONSUMPTION OF OIL. NEVER OVERHEATED BUT NOW THE CYLINDERS, OIL PUMP AND HEADS ARE NO GOOD AND A REBUILT OR NEW USED ENGINE WOULD BE REQUIRED TO REPAIR THE CAR.
Incident date: May 20, 2025
Fo2017 Chevrolet Equinox with the 2.4L Ecotec engine, excessive oil consumption can indirectly cause a timing chain to fail which is a major safety hazard to all occupants.
Incident date: Aug 8, 2025
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle shuddered before hesitating to maintain automotive power. In addition, while at a stoplight, the vehicle lost automotive power. No warning light was illuminated. The vehicle was towed to
... the residence and was diagnosed by an independent mechanic. The independent mechanic determined that the engine needed to be replaced. A second independent mechanic arrived at the residence and diagnosed the vehicle and confirmed the failure. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,500.Read more
Incident date: Jul 27, 2025
Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible
Incident date: Jul 27, 2025
parabrisas agrietado , puerta no coinside, air bag..
Incident date: Jul 27, 2025
Sistema monitor de llantas . P225/65R27
Incident date: Jul 27, 2025
parabrisas agrietado , puerta no coinside, air bag..
Incident date: Jul 27, 2025
parabrisas agrietado , puerta no coinside, air bag..
Incident date: Jul 16, 2025
I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.
Crash
1 injured
Incident date: Jan 15, 2021
My car began making a knocking noise and lost power. I was not expecting to be out of oil as I recently had my oil changed. This happened several times while traveling before I realized the engine was burning through oil. My solution has been temporary, frequently checking the oil level and adding o
... il after an estimated 500 miles. I do not take my vehicle on trips more than 30 minutes and recently rented a vehicle to attend a meeting. I spoke with the service department of Herb Chevrolet and was told my vehicle is not under recall, but what the issue has been found to be is a need to reseal or replace the pistons.Read more
Incident date: Jun 13, 2025
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & t
... hey say I have to go to a dealerRead more
Incident date: Jun 13, 2025
I have to constantly add oil.I have more frequent oil changes.Panel doesn’t display low oil .Mechanic & several others tell me these cars burn oil faster.Combustion of oil leading to excessive oil consumption & premature wear on engine After putting air in tires,the sensors have to be reset & t
... hey say I have to go to a dealerRead more
Incident date: Jun 10, 2022
The contact owned a 2017 Chevrolet Equinox. The contact stated that the vehicle was consuming 5 quarts of oil for every 2,000 miles driven. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing an excessive oil co
... nsumption. Additionally, the contact stated that upon starting the vehicle and while driving, the engine made abnormal metallic and banging sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the engine was replaced at the contact's expense. However, the failure persisted. The vehicle was taken back to the dealer, where the engine was replaced twice under warranty. The contact stated that the vehicle seemed to be repaired; however, the vehicle was involved in a crash and was totaled. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.Read more
Incident date: May 1, 2025
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Incident date: May 1, 2025
High Pressure fuel pump failure on engine block. car cuts off, engine light on. failed Emission test.
Incident date: Dec 22, 2024
PVC port plugged during freezing weather caused excessive crankcase pressure causing the rear main seal to blow out resulting in the loss of engine oil. Went to 2 different repair shops who confirmed each other’s diagnosis. At minimal mileage for a 2017 year car, the engine had to be replaced at c
... onsiderable cost. The car was continuously maintained by a Chevrolet dealership, with records to support that maintenance.Read more
Showing 50 of 361 complaints.
Technical Service Bulletins — 2017 CHEVROLET EQUINOX
1,312 manufacturer communications from 798 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 232 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 138 |
| 060000 ENGINE AND ENGINE COOLING | 116 |
| 110000 ELECTRICAL SYSTEM | 112 |
| 060000 ENGINE (PWS) | 79 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 59 |
| 100000 POWER TRAIN | 55 |
| 200000 WHEELS | 40 |
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic aid information/procedures to perform inspections to determine if the engine needs to be replaced as opposed to just internal parts for knocking, rattle, squeak and/or squeal type noises from engine
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
120000 EXTERIOR LIGHTING
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will nee
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
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