2014 CHEVROLET CAPTIVA
0 recalls, 198 complaints - 1,693 TSBs - 3/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
198 total complaints
13 crashes 3 fires 27 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 54 |
| ENGINE | 31 |
| UNKNOWN OR OTHER | 30 |
| POWER TRAIN | 16 |
| STEERING | 9 |
| ELECTRONIC STABILITY CONTROL (ESC) | 9 |
| AIR BAGS | 8 |
| STRUCTURE:BODY | 7 |
| SERVICE BRAKES | 4 |
| ELECTRICAL SYSTEM:IGNITION | 4 |
ENGINE
Aug 18, 2023
Incident date: Jan 15, 2022
We bought the car 6 months ago from a dealership and since then the breaks are bad the engine makes this strange noise it always smells like oil is burning. The seat belts don't stay latch and I hr suspension is all over the place.
SERVICE BRAKES, HYDRAULIC
Aug 18, 2023
Incident date: Jan 15, 2022
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving at approximately 15 MPH and slowing down for a traffic signal, the brake ... Read more
SERVICE BRAKES, HYDRAULIC:FLUID
May 11, 2023
Incident date: May 11, 2023
2014 Ford Fusion Consumer referring to Recall letter that was mailed to them (Recall 23V162). Informing the right break line has already ruptured and both left and right break lines have already been repaired. Sent copy of letter received.
AIR BAGS
Apr 13, 2023
Incident date: Jan 1, 2018
The contact owns a 2023 BMW X1. The contact received notification of NHTSA Campaign Number: 23V079000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ma... Read more
EQUIPMENT
Apr 13, 2023
Incident date: Jan 1, 2018
The contact owns a 2022 Winnebago Solis Pocket built on a 2021 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 23V049000 (Equipment) however, the part to do the recall repair was not yet available. The contact called several local dealers and made them aware of the re... Read more
POWER TRAIN
Nov 17, 2022
Incident date: Oct 1, 2022
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
ELECTRICAL SYSTEM
Nov 17, 2022
Incident date: Oct 1, 2022
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
STRUCTURE:BODY
Nov 17, 2022
Incident date: Oct 1, 2022
Electrical system dies unexpectedly. Stabilitrac system alert lights up and car starts shifting like crazy. All warning lights flash and door locks and dome lights start flashing. This happens even when driving on the highway. Very dangerous and needs to be addressed immediately.
VISIBILITY/WIPER
Jul 9, 2022
Incident date: Jul 8, 2022
2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can
Fire
EXTERIOR LIGHTING
Jul 9, 2022
Incident date: Jul 8, 2022
2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can
Fire
ELECTRICAL SYSTEM
Jul 9, 2022
Incident date: Jul 8, 2022
2014 Chevrolet Captiva on Friday July 8th 2022, The sun visor catch on fire from the passenger seat. The reasons still are unknown. The issue could be ending in a disaster and I have to claim this problem as fast as I can
Fire
UNKNOWN OR OTHER
Jul 6, 2022
Incident date: Jul 6, 2022
Drive Belt Tensioner is broken, causing loud noise under the hood. The belt could be affected if not repaired and confirmed by Firestone Auto Care. Nothing else but Chevy GM will not fix the issue even though there is a specific service campaign bulletin in regards to the issue.
AIR BAGS
Jun 20, 2022
Incident date: Jun 14, 2022
I was involved in a car accident that totaled my car and it was front damage my air bags did not come out. My car is with my insurance company. No messages or lamps etc had been on prior to the accident.
Crash
1 injured
UNKNOWN OR OTHER
Jun 7, 2022
Incident date: May 20, 2022
The key is stuck and will not release from my ignition. I have tried numerous ways to get the key out and it just won't come out. I have had to disconnect my battery so that it doesn't drain my battery, but the issue is still there. I can't use my car to go to work due to the fact my key won't come ... Read more
UNKNOWN OR OTHER
Mar 14, 2022
Incident date: Mar 14, 2022
The key intermediately gets stuck in the ignition and will not come out, have to wiggle and move steering wheel and move from park to drive then try repeated times to get the key out. This appears to be a common problem with 2014 captivas.
STEERING
Mar 14, 2022
Incident date: Jan 20, 2022
Key stuck in ignition causing anti theft lock which causes battery to die
ENGINE
Mar 14, 2022
Incident date: Feb 4, 2022
My car suddenly started acting funny and was not running well while i was driving, when i got to a stop sign it totally died. It was towed to a shop and was totally out of oil, my car wasn't even 1500 miles over it's last oil change. The engine was totally ruined and needed to be replaced. THis agai... Read more
ENGINE
Feb 18, 2022
Incident date: Feb 13, 2022
The contact owns a 2014 Chevrolet Captiva. The contact stated that occasionally while his wife was stopped for either a traffic sign or traffic light, the engine would make a grinding noise. The contact stated that the vehicle was consuming a lot of engine oil, requiring constant refilling every wee... Read more
POWER TRAIN:DRIVELINE:CHAIN/BELT
Feb 18, 2022
Incident date: Feb 13, 2022
The contact owns a 2014 Chevrolet Captiva. The contact stated that occasionally while his wife was stopped for either a traffic sign or traffic light, the engine would make a grinding noise. The contact stated that the vehicle was consuming a lot of engine oil, requiring constant refilling every wee... Read more
ELECTRICAL SYSTEM
Jan 4, 2022
Incident date: Jan 4, 2022
The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened be... Read more
POWER TRAIN
Jan 4, 2022
Incident date: Jan 4, 2022
The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened be... Read more
UNKNOWN OR OTHER
Jan 4, 2022
Incident date: Jan 4, 2022
The key keeps getting stuck in the ignition once the car is off. This prevents me from being able to leave my car unattended. I was trying to go grocery shopping and couldn't because the key wouldn't come out of the ignition for me to lock the doors. 01/04/2022. The most recent time this happened be... Read more
UNKNOWN OR OTHER
Dec 22, 2021
Incident date: Dec 22, 2021
Driving vehicle all of a sudden it just cut off with no warning . Lost power just went dead and would not start back up had to get towed.
STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
Dec 22, 2021
Incident date: Jul 15, 2020
The contact owns a 2014 Chevrolet Captiva. The contact stated that the front passenger's side door handle fractured from the inside. The vehicle was taken to the body shop where it was replaced. The contact mentioned that the front driver’s door and rear passenger’s door handles were fractured f... Read more
ENGINE
Dec 5, 2021
Incident date: Jan 2, 2021
WHEN TURNING THE IGNATION OFF, THE KEY WILL NOT TURN OFF, IT STAY'S IN THE OPEN POSITION KEEPING THE ELECTRICAL PART OF THE CAR FROM TURNING OFF, WHICH COULD CAUSE AN ELECTRIAL FIRE. I AM UNABLE TO REMOVE MY KEY FROM THE IGNATION, IT MAKES THE CAR BATTERY RUN DOWN, AND SOMETIMES THE WIRES SEEM TO G... Read more
ELECTRICAL SYSTEM
Dec 5, 2021
Incident date: Jan 2, 2021
WHEN TURNING THE IGNATION OFF, THE KEY WILL NOT TURN OFF, IT STAY'S IN THE OPEN POSITION KEEPING THE ELECTRICAL PART OF THE CAR FROM TURNING OFF, WHICH COULD CAUSE AN ELECTRIAL FIRE. I AM UNABLE TO REMOVE MY KEY FROM THE IGNATION, IT MAKES THE CAR BATTERY RUN DOWN, AND SOMETIMES THE WIRES SEEM TO G... Read more
ELECTRICAL SYSTEM:IGNITION
Nov 29, 2021
Incident date: Mar 1, 2016
The contact owns a 2014 Chevrolet Captiva. The contact stated that the key was stuck in the ignition. There were no warning lights illuminated. The contact spoke with the local dealer and was quoted a diagnostic fee. The vehicle was not diagnosed or repaired. The manufacturer was notified of the fai... Read more
ENGINE
Nov 11, 2021
Incident date: Nov 1, 2021
Check engine code P0420. Exhaust Manifold was found to be cracked. Already repaired
ELECTRICAL SYSTEM
Oct 3, 2021
Incident date: Oct 3, 2021
Key gets stuck in ignition. Lose all power WHILE DRIVING or parked! Requires a jiggle on the battery cable to restore power. Radio loses power randomly while driving. a/c shuts off. This has been happening since we bought the car in June 2021.
UNKNOWN OR OTHER
Jul 6, 2021
Incident date: Jul 3, 2021
The key gets stuck in ignition and can't be removed when in park. If key can't be removed and remains in the car, it will drain the battery. The key gets stuck often maybe every other trip but at least once a day. This started happening over the last 6 months on random occasions but has increased in... Read more
ELECTRICAL SYSTEM
Jun 21, 2021
Incident date: Jun 17, 2021
Key gets stuck in ignition and takes many tries to get it out, even from day one of buying it. Was informed that was a "safety" feature provided by Chevy themselves. When shutting off the vehicle, everything dies out like the battery went completely dead and car won't start again. Have to play with ... Read more
ENGINE
Jun 21, 2021
Incident date: Jun 17, 2021
Key gets stuck in ignition and takes many tries to get it out, even from day one of buying it. Was informed that was a "safety" feature provided by Chevy themselves. When shutting off the vehicle, everything dies out like the battery went completely dead and car won't start again. Have to play with ... Read more
ELECTRICAL SYSTEM:IGNITION
Jun 10, 2021
Incident date: Mar 2, 2021
The contact owns a 2014 Chevrolet Captiva. The contact stated while attempting to shut-off the vehicle, the key ceased in the accessory position. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failu... Read more
ENGINE
May 4, 2021
Incident date: May 1, 2019
I HAVE TO PUT 1-3 QUARTS OF OIL IN MY CAR AT LEAST 2-3 TIMES BEFORE MY NEXT OIL CHANGE. IT BURNS WAY TO MUCH OIL.
UNKNOWN OR OTHER
Apr 19, 2021
Incident date: Apr 10, 2021
WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.
Crash
3 injured
STRUCTURE:BODY
Apr 19, 2021
Incident date: Apr 10, 2021
WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.
Crash
3 injured
AIR BAGS
Apr 19, 2021
Incident date: Apr 10, 2021
WE WERE INVOLVED IN A DOMINO EFFECT ACCIDENT, WHERE MY CAR WAS TOTALED. IT SUFFERED SEVERE FRONT AND REAR DAMAGE, WITH THE REAR WINDOW SHATTERED AS WE WERE STRUCK FROM BEHIND WHILE STOPPED IN TRAFFIC ON AN INTERSTATE. NONE OF THE AIRBAGS DEPLOYED.
Crash
3 injured
SEAT BELTS
Apr 8, 2021
Incident date: Feb 1, 2021
TL* THE CONTACT OWNS A 2014 CHEVROLET CAPTIVA. THE CONTACT STATED WHILE THE VEHICLE WAS TURNED OFF, SHE ATTEMPTED TO REMOVE THE CHILD FORM THE CAR SEAT AND WAS UNABLE TO UNLATCH THE SEAT BELT FROM THE BUCKLE. THE CONTACT STATED SHE HAD TO CUT THE REAR DRIVER'S SEAT BELT STRAP WITH A PAIR OF SCISSORS... Read more
ENGINE
Mar 1, 2021
Incident date: Jan 21, 2021
TRUCK KEEPS CUTTING OFF!!
FUEL/PROPULSION SYSTEM
Mar 1, 2021
Incident date: Jan 21, 2021
TRUCK KEEPS CUTTING OFF!!
FUEL/PROPULSION SYSTEM
Feb 26, 2021
Incident date: Jan 1, 2021
THE VEHICLE IDLE CONTROL BEGAN MISBEHAVING, WHETHER STATIONARY OR IN MOTION. THE CAR CONSTANTLY IDLED HIGHER THAN IT SHOULD, EVEN AFTER A THROTTLE BODY REPLACEMENT AND FUEL PUMP REPLACEMENT. NOW THE CAR IS RIDING WORSE THAN EVER, WITH A LOT OF VIBRATION IN THE STEERING COLUMN/BRAKES, WHICH HAPPENS ... Read more
VISIBILITY/WIPER
Feb 26, 2021
Incident date: Jan 1, 2021
THE VEHICLE IDLE CONTROL BEGAN MISBEHAVING, WHETHER STATIONARY OR IN MOTION. THE CAR CONSTANTLY IDLED HIGHER THAN IT SHOULD, EVEN AFTER A THROTTLE BODY REPLACEMENT AND FUEL PUMP REPLACEMENT. NOW THE CAR IS RIDING WORSE THAN EVER, WITH A LOT OF VIBRATION IN THE STEERING COLUMN/BRAKES, WHICH HAPPENS ... Read more
SUSPENSION
Feb 26, 2021
Incident date: Jan 1, 2021
THE VEHICLE IDLE CONTROL BEGAN MISBEHAVING, WHETHER STATIONARY OR IN MOTION. THE CAR CONSTANTLY IDLED HIGHER THAN IT SHOULD, EVEN AFTER A THROTTLE BODY REPLACEMENT AND FUEL PUMP REPLACEMENT. NOW THE CAR IS RIDING WORSE THAN EVER, WITH A LOT OF VIBRATION IN THE STEERING COLUMN/BRAKES, WHICH HAPPENS ... Read more
UNKNOWN OR OTHER
Feb 17, 2021
Incident date: Jan 23, 2021
MY KEY KEEP GETTING STUCK IN THE IGNITION IT WON'T TURN ON LOCK TO GET THE KEY OUT.
ENGINE
Feb 17, 2021
Incident date: Feb 8, 2021
USSE TOO MUCH OIL, HAVE TO PUT 2 QUARTS IN BETWEEN OIL CHANGES, 3000 MILES. THE CAR WAS RUNNING SITTING AND THE CAR SHUT OFF. THEN WHEN WE LEFT THERE A LOT OF OIL ON THE PARKING LOT. A MESSAGE CAME ON AND IT SAID TO ADD OIL, WE PUT 3 QTS IN AND DROVE ABOUT 14 MILES AND THE CAR WAS OUT OF OIL
UNKNOWN OR OTHER
Jan 10, 2021
Incident date: Jul 13, 2020
WHEN I PUT MY CAR IN PARK, SOMETIMES I CAN'T GET THE KEY TO TURN OFF THE CAR. I HAVE TO BACK UP, PULL FORWARD SEVERAL TIMES THEN FINALLY SOMETIMES I CAN GET THE KEY OUT. I WAS COMPLETELY STOPPED AND IN PARK. IT HAPPENS A LOT.
ELECTRICAL SYSTEM
Jan 3, 2021
Incident date: Aug 1, 2020
THE CAPTIVA SUDDENLY SHUTS DOWN RANDOMLY FOR ABSOLUTELY NO REASON. THE ISSUE WAS DIRECTED TO BE REPAIRED IN THE OTHER CHEVY VEHICLES BECAUSE THEY ISSUED A SERVICE BULLETIN HOWEVER THE CAPTIVA IS A FLEET VEHICLE WHICH MEANS THEY DIDN'T FIX THE KNOWN ISSUE OF PUTTING A FORD BATTERY SENSOR ON A CHEVY V... Read more
UNKNOWN OR OTHER
Jan 3, 2021
Incident date: Aug 1, 2020
THE CAPTIVA SUDDENLY SHUTS DOWN RANDOMLY FOR ABSOLUTELY NO REASON. THE ISSUE WAS DIRECTED TO BE REPAIRED IN THE OTHER CHEVY VEHICLES BECAUSE THEY ISSUED A SERVICE BULLETIN HOWEVER THE CAPTIVA IS A FLEET VEHICLE WHICH MEANS THEY DIDN'T FIX THE KNOWN ISSUE OF PUTTING A FORD BATTERY SENSOR ON A CHEVY V... Read more
ENGINE
Dec 11, 2020
Incident date: Dec 11, 2020
PCV SYSTEM DEFECTIVE, BAD OIL CONSUMPTION AND ENGINE NOISES WHILE IDLE-DRIVING
ELECTRICAL SYSTEM
Dec 3, 2020
Incident date: Oct 5, 2020
ELECTRICAL POWER TO THE VEHICLE CUTS OUT RANDOMLY, CAUSING THE ENGINE TO SHUT DOWN IF DRIVING AND LOSING POWER STEERING CONTROL AND POWER BRAKES OR THE POWER PARKING BRAKE RANDOMLY ENGAGES, CREATING THE POTENTIAL FOR A DRIVING HAZARD. POWER ALSO CUTS OUT RANDOMLY WHICH CAUSES THE VEHICLE NOT TO STA... Read more
Showing 50 of 198 complaints.
NHTSA Safety Ratings, 2014 CHEVROLET CAPTIVA
2014 Chevrolet Captiva SUV FWD
| Category | Rating |
|---|---|
| Overall Rating | 3 / 5 ★★★☆☆ |
| Frontal Crash | 3 / 5 ★★★☆☆ |
| Frontal Crash, Driver | 3 / 5 ★★★☆☆ |
| Frontal Crash, Passenger | 3 / 5 ★★★☆☆ |
| Side Crash | 3 / 5 ★★★☆☆ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 2 / 5 ★★☆☆☆ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 18.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2014 CHEVROLET CAPTIVA
1,693 manufacturer communications from 1020 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 284 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 195 |
| 110000 ELECTRICAL SYSTEM | 136 |
| 060000 ENGINE AND ENGINE COOLING | 129 |
| 060000 ENGINE (PWS) | 92 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 82 |
| 353000 EQUIPMENT:ELECTRICAL | 59 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 51 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
17-NA-281
Sep 6, 2023
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
04-07-30-013E
Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Jun 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
May 30, 2023
100000 POWER TRAIN
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
12-03-10-001E
May 22, 2023
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
May 15, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Showing 100 of 1,693 bulletins.
CHEVROLET CAPTIVA - All Years Overview
Complete safety history for the CHEVROLET CAPTIVA across all model years (2011, 2011).
1
Total Recalls
465
Total Complaints
0
Investigations
18
Reported Crashes
12
Reported Fires
0
Reported Deaths