2013 CHEVROLET CAPTIVA
0 recalls, 143 complaints - 1,742 TSBs
No recalls found for this vehicle.
Complaint Statistics
143 total complaints
2 crashes 6 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 46 |
| ELECTRICAL SYSTEM | 29 |
| UNKNOWN OR OTHER | 17 |
| POWER TRAIN | 10 |
| ELECTRONIC STABILITY CONTROL (ESC) | 7 |
| STEERING | 5 |
| SERVICE BRAKES | 4 |
| STRUCTURE:BODY | 4 |
| FUEL/PROPULSION SYSTEM | 4 |
| AIR BAGS | 2 |
POWER TRAIN
Jun 1, 2023
Incident date: Aug 15, 2010
When the accelerator is depressed and the vehicle is in drive, it does not accelerate. This has happened multiple times, the date provided is a representative date where others witnessed the issue and is not the first or last time it occurred.
UNKNOWN OR OTHER
Jun 1, 2023
Incident date: Aug 15, 2010
When the accelerator is depressed and the vehicle is in drive, it does not accelerate. This has happened multiple times, the date provided is a representative date where others witnessed the issue and is not the first or last time it occurred.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 14, 2023
Incident date: Apr 13, 2023
Volkswagen Group of America
2200 Woodland Pointe Avenue
Herndon, VA 20171
(248) To Whom It May Concern RE: ID.4 VIN: [XXX] Unexpected acceleration The above vehicle was involved in an unwarranted accident fortunately only involving vehicles. In a parking lot at rolling speed while turning r... Read more
Crash
WHEELS
Feb 14, 2023
Incident date: Feb 1, 2023
Stabilizer control an brake system wheel barrier or Tyrod when driving its like the wheels start trying to twist another way almost crashed on the highway with my grandkids in the vehicle i having driving the vehicle since an irecentl looked up recall an it says stabilizing an brake system when pres... Read more
ELECTRICAL SYSTEM
Aug 4, 2022
Incident date: Aug 3, 2022
Continus electric drop causing different systems to lose power, fail, or temporarly disable including but not limited to traction control, emergency break, radio and lights. After researching the problem in various forums I noted many owners facing the same problem over various years with no clear ... Read more
STEERING
Feb 17, 2022
Incident date: Feb 14, 2022
The contact owns a 2013 Chevrolet Captiva. The contact stated that while his brother was driving at an undisclosed speed, the steering column knuckle detached, causing the steering wheel to become inoperable. The dealer was made aware of the failure and referred the contact to the manufacturer for a... Read more
ELECTRICAL SYSTEM:IGNITION
Nov 29, 2021
Incident date: Aug 4, 2021
The contact owns a 2013 Chevrolet Captiva. The contact stated that on multiple occasions after inserting the key into the ignition switch, the ignition switch would not turn, and the engine could not be started. Also, the key would remain stuck inside the ignition switch and could not be removed. Th... Read more
UNKNOWN OR OTHER
May 26, 2021
Incident date: May 20, 2021
UNKNOWN, several times between my husband or myself while driving down the road and on the interstate, the vehicle would just completely shut off no lights, no brakes no nothing. We purchased the vehicle used so we thought that it had something to do with some minor maintenance but this first occurr... Read more
ELECTRICAL SYSTEM
May 26, 2021
Incident date: May 20, 2021
UNKNOWN, several times between my husband or myself while driving down the road and on the interstate, the vehicle would just completely shut off no lights, no brakes no nothing. We purchased the vehicle used so we thought that it had something to do with some minor maintenance but this first occurr... Read more
ENGINE
Jan 1, 2021
Incident date: Jan 1, 2021
PURCHASED CARE USED AT 76,000. CAR WENT FOR REPAIRS ONCE AFTER 4 MONTH OF OWNERSHIP, WAS JERKING. CAMSHAFT ACTUATOR WAS REPLACED AT THIS TIME. OIL CHANGE WAS DONE AT THIS TIME AS WELL. SIX MONTHS LATER CAR BEGINS TO JERK REPEATEDLY IN DRIVE AND REVERSE WHEN COMING TO A STOP OR IDLING, NO WARNING LIG... Read more
ENGINE
Dec 22, 2020
Incident date: Dec 22, 2020
MY CAPTIVA LEAVES NO TRACE OF OIL ON THE GARAGE FLOOR BUT BURNS THROUGH OIL FAST ENOUGH I MUST ADD OIL BETWEEN OIL CHANGES. VEHICLE DOES NOT SMOKE SO I DON'T KNOW WHERE IT GOES. I KNOW SEVERAL OTHER PEOPLE WITH CAPTIVAS THAT HAVE HAD THE SAME PROBLEM AND SOME HAVE HAD THEIR MOTORS REPLACED. I CANT B... Read more
UNKNOWN OR OTHER
Jul 21, 2020
Incident date: Mar 10, 2020
I KEY STUCK IN IGNITION. TURN CAR OFF CANNOT REMOVE KEY FROM IGNITION
ENGINE
Jul 16, 2020
Incident date: Jul 3, 2020
LAST YEAR IT KEPT GOING DEAD, I HAD JUST HAD OIL CHANGED HAD IT CHECKED BY MECHANIC IT WAS OUT OF OIL, HE REPLACED SENSORS BECAUSE THEY WENT OUT BECAUSE NO OIL, I FAILED COMPLAINT WITH COMPANY I USED FOR OIL CHANGE THINKING THEY DID NOT PUT OIL BACK IN IT, THEY PD FOR REPAIR. IN JUNE HAD OIL CHANGE... Read more
ENGINE
Jun 21, 2020
Incident date: May 5, 2018
I HEARD A SMALL NOISE. TOOK MY CAPTIVA TO MY SHOP TO CHECK IT OUT. THEY WOULDN'T EVEN LET ME DRIVE IT TO MY DEALER WHICH WAS 2 MILES AWAY. THEY HAD IT TOWED. THE 2.4L ENGINES ALSO IN GMC'S TERRAIN AND EQUINOX, EAT UP OIL QUICKLY AND BLOW OUT YOUR ENGINE. LUCKILY MY SERVICE PEOPLE FOUND IT. BUT IT CO... Read more
UNKNOWN OR OTHER
May 8, 2020
Incident date: Apr 23, 2020
BOUGHR THE SUV FROM DEALER WITH 63 K MILES. DID OIL CHANGES ON TIME AND MAINTENANCE. CAR ENGINE IS NLIWN AT 86K MILES. FIRST THE CAR STARTED TI IDKE RIUGH DURING STOPS. CMTOOK IN. THEY REPLACED CRANKSHAFT SENSORS. CLEANED THROTTLE.BODY. RAN OK FOR 2 MONTHS. THEN PROBLEM CAME BACK. HOWEVER ... Read more
ENGINE
May 8, 2020
Incident date: Apr 23, 2020
BOUGHR THE SUV FROM DEALER WITH 63 K MILES. DID OIL CHANGES ON TIME AND MAINTENANCE. CAR ENGINE IS NLIWN AT 86K MILES. FIRST THE CAR STARTED TI IDKE RIUGH DURING STOPS. CMTOOK IN. THEY REPLACED CRANKSHAFT SENSORS. CLEANED THROTTLE.BODY. RAN OK FOR 2 MONTHS. THEN PROBLEM CAME BACK. HOWEVER ... Read more
ENGINE
Mar 26, 2020
Incident date: Mar 5, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
ELECTRICAL SYSTEM
Mar 26, 2020
Incident date: Mar 5, 2020
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHASSIS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NO... Read more
ENGINE
Feb 29, 2020
Incident date: Feb 28, 2020
THE CAR IS CUTTING OFF WHILE I'M DRIVING JUSTT. STOP IN THE MIDDLE OF TRAFFIC RPM IS NOT REGISTERING THE RIGHT WAY WHERE THE CAR IS CUTTING OFF
ENGINE
Feb 7, 2020
Incident date: Oct 5, 2019
BROUGHT THE VEHICLE INTO A CHEVY DEALER BECAUSE IT WAS CONSUMING OIL MUCH QUICKER THAN NORMAL. I WAS HAVING TO PUT ROUGHLY 2 QUARTS IN EVERY WEEK. I DO MOSTLY SMALL TOWN DRIVING SO NOTHING TOO EXTENSIVE. THE DEALER SHOWED NO EXTERNAL LEAKS AND SUGGESTED DOING A DIAGNOSTIC TO SEE IF THERE WAS INTERNA... Read more
ENGINE
Jan 24, 2020
Incident date: Jan 19, 2020
DRIVING DOWN THE ROAD DOING 50. CAR JUST DIES OUT IF NO WHERE. PULLED OVER AND IT WOULD START. WAITED 15 MINUTES AND IT WOULD THEN START. CAR ENGINE SOUNDED ROUGH. HAD THE CAR TOWED TO A MECHANIC. HE TOLD ME THE ENGINE WAS BLOWN. I CONTACT CHEVY. THEY TELL ME TO GET IT LOOKED AT BY CHEVY DEALER. TOW... Read more
ENGINE
Jan 10, 2020
Incident date: Jan 8, 2020
OIL JUST BURNS OUT OF IT. I WOULD HAVE TO PUT OIL IN IT EVERY WEEK TO EVERY OTHER WEEK. I GOT MY REGULAR OIL CHANGES AND IT DIDN'T MATTER STILL NEEDED OIL CONSTANTLY. TILL MY MOTOR FINALLY WAS BLOWN WITH NO OIL EVEN THOUGH I HAD JUST PUT SOME IN. WASN'T LEAKING I HAD IT LOOKED AT TO SEE IF WAS.
ENGINE
Dec 22, 2019
Incident date: Dec 22, 2019
STARTING ABOUT 6 MONTHS AGO, MY "CHECK ENGINE" LIGHT STARTED COMING ON AND THAT IT WOULD START SHAKING WHEN I WAS SITTING IDEL. I TOOK MY CAPTIVA TO A MECHANIC. I WAS TOLD THAT HE BELIEVED IT DEALT WITH OIL CONSUMPTION. I DRIVE ONLY SHORT DISTANCES TO MY WORK, SO I SHOULD NOT BE USING VERY MUCH O... Read more
ENGINE
Dec 20, 2019
Incident date: Dec 12, 2019
THE VEHICLE HAS BEEN CONSUMING A LOT OF OIL. SO MUCH THAT I NEED TO SET A REMINDER ON MY CALENDAR TO CHECK EVERY 2 WEEKS. IT DID NOT LEAK OIL. ON 12/19/2019 AT 134K, I WAS DRIVING AND NOTICED THE CAR'S POWER WEAKENED. IT STALLED, I STARTED AND WENT ON THE HIGHWAY. STABILITY TRACTION WARNING LIGHT... Read more
POWER TRAIN
Dec 11, 2019
Incident date: Nov 16, 2019
CHECK ENGINE LIGHT CAME ON WHILE DRIVING;DEALER SAID TIMING CHAIN AND CAM ASSEMBLY NEEDED TO BE REPLACED $1750.TIMING CHAIN IS SUPPOSED TO LAST LIFE OF VEHICLE. DEALER AND CHEVY WILL NOT PROVIDE REASON IT OCCURED AT 69K MI OTHER THAN "IT HAPPENS". I ASKED IF ENGINE WAS 2.4L LEA, LAF ECOTRAIN COV... Read more
ENGINE
Dec 11, 2019
Incident date: Nov 16, 2019
CHECK ENGINE LIGHT CAME ON WHILE DRIVING;DEALER SAID TIMING CHAIN AND CAM ASSEMBLY NEEDED TO BE REPLACED $1750.TIMING CHAIN IS SUPPOSED TO LAST LIFE OF VEHICLE. DEALER AND CHEVY WILL NOT PROVIDE REASON IT OCCURED AT 69K MI OTHER THAN "IT HAPPENS". I ASKED IF ENGINE WAS 2.4L LEA, LAF ECOTRAIN COV... Read more
ENGINE
Dec 4, 2019
Incident date: Sep 9, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING 3 MPH, THE CONTACT HEARD AN ABNORMAL NOISE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE RPMS INCREASED RAPIDLY. ALSO, WHEN APPROACHING A STOP LIGHT, THE VEHICLE SEIZED, BUT WAS ABLE TO RESTART. ALSO, THE CHECK ENGINE... Read more
ENGINE
Oct 28, 2019
Incident date: Oct 18, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE REVERSING, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT TWO QUARTS OF OIL NEEDED TO BE ADDED EACH WEEK. THE VEHICLE WAS TOWED TO KUNES COUNTRY FORD LINCOLN OF STERLING (2811 N LOCUST ST, STERLING, IL 61081, (815) 625-6300) WHERE THE CONTAC... Read more
ENGINE
Sep 10, 2019
Incident date: Jun 1, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. THE CONTACT STATED THAT THE VEHICLE USED AN EXCESSIVE AMOUNT OF OIL (TWO QUARTS OF OIL BETWEEN OIL CHANGES). THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKINS CHEVROLET (1244 MONTOUR BLVD, MAHONING TWP, PA 17821, 570-275-071... Read more
ENGINE
Aug 19, 2019
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PAINT ON THE HOOD OF THE VEHICLE WAS FADING. ON SEVERAL OCCASIONS, THE VEHICLE W... Read more
STRUCTURE:BODY
Aug 19, 2019
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVA. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE PAINT ON THE HOOD OF THE VEHICLE WAS FADING. ON SEVERAL OCCASIONS, THE VEHICLE W... Read more
ENGINE
Jul 17, 2019
Incident date: Jan 21, 2019
IN JANUARY OF THIS YEAR, I EXPERIENCED A PROBLEM WITH A FROZEN PCV VALVE ON MY 2013 CHEVY CAPTIVA. BECAUSE OF THE ISSUE, IT CREATED ENOUGH PRESSURE TO BLOW OUT MY REAR VALVE SEAL. FORTUNATELY, THE CAR WAS PARKED WHEN THE SEAL BLEW. I CONTACTED GM AS THIS IS A KNOW ISSUE WITH THIS MODEL/YEAR. I F... Read more
UNKNOWN OR OTHER
Jun 2, 2019
Incident date: Jun 1, 2019
DURING THE LAST WEEK OF MAY 2019 RADIO TURNING ON/OFF INTERMITTENTLY - THOUGHT IT WAS ISSUE WITH RADIO STATION, BUT ON-LINE CHEVY FORUMS INDICATE IT IS A SIGN OF LARGER ELECTRICAL ISSUES. JUNE 1, 2019, ENTERING VEHICLE AFTER DINNER OUT, INTERIOR LIGHTS WERE FLICKERING; DRIVING AT HIGHWAY SPEED AT NI... Read more
Fire
2 injured
EXTERIOR LIGHTING
Jun 2, 2019
Incident date: Jun 1, 2019
DURING THE LAST WEEK OF MAY 2019 RADIO TURNING ON/OFF INTERMITTENTLY - THOUGHT IT WAS ISSUE WITH RADIO STATION, BUT ON-LINE CHEVY FORUMS INDICATE IT IS A SIGN OF LARGER ELECTRICAL ISSUES. JUNE 1, 2019, ENTERING VEHICLE AFTER DINNER OUT, INTERIOR LIGHTS WERE FLICKERING; DRIVING AT HIGHWAY SPEED AT NI... Read more
Fire
2 injured
ELECTRICAL SYSTEM
Jun 2, 2019
Incident date: Jun 1, 2019
DURING THE LAST WEEK OF MAY 2019 RADIO TURNING ON/OFF INTERMITTENTLY - THOUGHT IT WAS ISSUE WITH RADIO STATION, BUT ON-LINE CHEVY FORUMS INDICATE IT IS A SIGN OF LARGER ELECTRICAL ISSUES. JUNE 1, 2019, ENTERING VEHICLE AFTER DINNER OUT, INTERIOR LIGHTS WERE FLICKERING; DRIVING AT HIGHWAY SPEED AT NI... Read more
Fire
2 injured
SERVICE BRAKES
May 18, 2019
Incident date: May 18, 2019
THIS IS THE SECOND ISSUE WE HAVE HAD WITH THE STABILITY TRACK ON THIS VEHICLE. FIRST INCIDENT WAS AT THE END OF JANUARY 2019. NOW LESS THAT 4 MONTHS LATER IT HAPPENS AGAIN. WHILE DRIVING, THE BRAKES AUTO ENGAGE, BUT NO WARNING OR LIGHT APPEARS ON THE DASH OR INFORMATION SCREEN. THEN ONCE YOU STOP T... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 18, 2019
Incident date: May 18, 2019
THIS IS THE SECOND ISSUE WE HAVE HAD WITH THE STABILITY TRACK ON THIS VEHICLE. FIRST INCIDENT WAS AT THE END OF JANUARY 2019. NOW LESS THAT 4 MONTHS LATER IT HAPPENS AGAIN. WHILE DRIVING, THE BRAKES AUTO ENGAGE, BUT NO WARNING OR LIGHT APPEARS ON THE DASH OR INFORMATION SCREEN. THEN ONCE YOU STOP T... Read more
ELECTRICAL SYSTEM
May 1, 2019
Incident date: Apr 27, 2019
TL* THE CONTACT OWNS A 2013 CHEVROLET CAPTIVIA. THE CONTACT STATED THAT THE KEY WAS UNABLE TO EJECT FROM THE IGNITION SWITCH. THE CONTACT HAD TO PARK THE VEHICLE, ENGAGE THE BRAKE, AND TURN THE STEERING WHEEL TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC... Read more
SERVICE BRAKES
Apr 24, 2019
Incident date: Apr 6, 2019
BRACKET THAT HOLD THE E-BRAKE CABLE TO THE FRAME AND ALSO CREATES TENSION THAT ENABLES THE E-BRAKE TO ENGAGE BROKE OFF THE FRAME WHERE IT WAS ORIGINALLY WELDED. THE E-BRAKE DOES NOT ENGAGE CAUSING THE VEHICLE TO ROLL. THE DEALER LOCATED THE BRACKET BUT SAID THAT THEY DO NOT WELD. THE DEALER SAYS ... Read more
ELECTRICAL SYSTEM
Mar 26, 2019
Incident date: Mar 26, 2019
THE BATTERY CABLES ARE DEFECTIVE CAUSING A SHORT. CAR WORN START SOMETIMES OR BATTERY SKIPS OR TURNS OFF BEEN HAPPENING FOR A COUPLE YEARS. THERE ARE OTHER COMPLAINTS ON THE INTERNET ABOUT THE FAULTY CABLE CONNECTOR. THEY TRIED A NEW ONE FOR THESE CARS. IT HAPPENS A COUPLE TIMES A MONTH THE LAST TI... Read more
ENGINE
Mar 16, 2019
Incident date: Mar 13, 2019
I HAD MY OIL CHANGED 3 DAYS AGO, STARTED MY CAR AFTER THE WORK WAS COMPLETE AND PARKED IT LESS THAN 2 MINUTES LATER AFTER TRAVELING 1/4 MILE TO THE GROCERY STORE. I ATTEMPTED TO RESTART MY CAR AFTER MY SHOPPING WAS COMPLETE LESS THAN 10 MINUTES LATER AND WAS UNABLE TO AS THE ENGINE WOULD NOT START. ... Read more
ENGINE
Mar 14, 2019
Incident date: Mar 7, 2019
WENT TO THE DENTIST, GOT MY ROUTINE OIL CHANGE, THEN WENT TO THE DOCTOR, THEN VISITED A FRIEND. WHEN I LEFT MY FRIENDS HOUSE TO GET ON THE FREEWAY MY CAR SMELLED LIKE OIL BURNING- ENGINE LIGHT CAME ON, CHECK STABILITY LIGHT CAME ON, LOW OIL PRESSURE LIGHT CAME ON. I PULLED INTO A GAS STATION AND TUR... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Mar 14, 2019
Incident date: Mar 7, 2019
WENT TO THE DENTIST, GOT MY ROUTINE OIL CHANGE, THEN WENT TO THE DOCTOR, THEN VISITED A FRIEND. WHEN I LEFT MY FRIENDS HOUSE TO GET ON THE FREEWAY MY CAR SMELLED LIKE OIL BURNING- ENGINE LIGHT CAME ON, CHECK STABILITY LIGHT CAME ON, LOW OIL PRESSURE LIGHT CAME ON. I PULLED INTO A GAS STATION AND TUR... Read more
POWER TRAIN
Mar 14, 2019
Incident date: Mar 7, 2019
WENT TO THE DENTIST, GOT MY ROUTINE OIL CHANGE, THEN WENT TO THE DOCTOR, THEN VISITED A FRIEND. WHEN I LEFT MY FRIENDS HOUSE TO GET ON THE FREEWAY MY CAR SMELLED LIKE OIL BURNING- ENGINE LIGHT CAME ON, CHECK STABILITY LIGHT CAME ON, LOW OIL PRESSURE LIGHT CAME ON. I PULLED INTO A GAS STATION AND TUR... Read more
ENGINE
Mar 6, 2019
Incident date: Mar 5, 2019
SMELLED SOMETHING BURNING WHEN DROPPED KIDS OFF AT SCHOOL, ABOUT 2 MILES DOWN THE ROAD WHILE DRIVING, IT STARTED HESITATING AT THE STOP LIGHT. 1 MILE LATER AND STILL DRIVING DOWN THE HIGHWAY AT 40 MPH, IT STARTED MAKING A LOUD RATTLE NOISE AND ALL THE DASH LIGHTS CAME ON. LUCKILY, IT WAS 2 BLOCKS F... Read more
POWER TRAIN
Mar 6, 2019
Incident date: Mar 5, 2019
SMELLED SOMETHING BURNING WHEN DROPPED KIDS OFF AT SCHOOL, ABOUT 2 MILES DOWN THE ROAD WHILE DRIVING, IT STARTED HESITATING AT THE STOP LIGHT. 1 MILE LATER AND STILL DRIVING DOWN THE HIGHWAY AT 40 MPH, IT STARTED MAKING A LOUD RATTLE NOISE AND ALL THE DASH LIGHTS CAME ON. LUCKILY, IT WAS 2 BLOCKS F... Read more
ENGINE
Mar 5, 2019
Incident date: Mar 4, 2019
REGARDING PLUGGED PCV ORIFICE LEADING TO REAR CRANKSHAFT OIL SEAL BLOWOUT. GM BULLETIN 14882 REPORTS SAME ISSUE, SAME ENGINE, SAME YEAR, UNDER 100K MILES ON VEHICLE AND GM REFUSES TO COVER THE REPAIR SAYING VIN NOT ON FILE FOR REPAIR. SEEMS AS THOUGH VEHICLE SHOULD BE COVERED UNDER THIS RECALL AS WE... Read more
ENGINE
Feb 28, 2019
Incident date: Feb 8, 2019
EXCESSIVE OIL CONSUMPTION LED TO COMPLETE ENGINE FAILURE AT 130,000 MILES. OIL CHANGES WERE CURRENT. CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED AS CAMSHAFT SOLENOID. WHEN REPLACED, CHECK ENGINE LIGHT REMAINED ILLUMINATED, THEN REDUCED ENGINE POWER CAME ON. CHEVY KNOWS OF THIS ISSUE AND REFUSES... Read more
ENGINE
Feb 20, 2019
Incident date: Feb 6, 2019
REAR MAIN SEAL BROKE AND SPEWED OIL EVERYWHERE. THE MECHANIC STATED IT WAS INSTALLED IMPROPERLY. IT COST $944 TO REPAIR AND I WOULD GREATLY APPRECIATE IF I COULD BE REIMBURSED.
FUEL/PROPULSION SYSTEM
Feb 20, 2019
Incident date: Feb 6, 2019
REAR MAIN SEAL BROKE AND SPEWED OIL EVERYWHERE. THE MECHANIC STATED IT WAS INSTALLED IMPROPERLY. IT COST $944 TO REPAIR AND I WOULD GREATLY APPRECIATE IF I COULD BE REIMBURSED.
Showing 50 of 143 complaints.
NHTSA Safety Ratings, 2013 CHEVROLET CAPTIVA
2013 Chevrolet Captiva SUV FWD
| Category | Rating |
|---|---|
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 18.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2013 CHEVROLET CAPTIVA
1,742 manufacturer communications from 1064 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 287 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 199 |
| 110000 ELECTRICAL SYSTEM | 145 |
| 060000 ENGINE AND ENGINE COOLING | 142 |
| 060000 ENGINE (PWS) | 96 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 85 |
| 100000 POWER TRAIN | 59 |
| 353000 EQUIPMENT:ELECTRICAL | 57 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
17-NA-281
Sep 6, 2023
100000 POWER TRAIN
This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
PIP4902R
Jul 13, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
PIT4261J
Jun 9, 2023
192000 TIRES:SIDEWALL
This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
04-07-30-013E
Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
02-00-89-002V
Jun 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. Dealers Only).
08-07-30-026H
May 30, 2023
100000 POWER TRAIN
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is
12-03-10-001E
May 22, 2023
200000 WHEELS
This service bulletin provides information for dealers/technicians on Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip (Tire Sliding on Wheel).
PIC5650K
May 15, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
PIC5650K
May 15, 2023
116000 ELECTRICAL SYSTEM:IGNITION
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble
Showing 100 of 1,742 bulletins.
CHEVROLET CAPTIVA - All Years Overview
Complete safety history for the CHEVROLET CAPTIVA across all model years (2011, 2011).
1
Total Recalls
465
Total Complaints
0
Investigations
18
Reported Crashes
12
Reported Fires
0
Reported Deaths