2021 CADILLAC CT5
4 recalls, 30 complaints - 850 TSBs - 5/5 safety rating
25V148000 Mar 6, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
Consequence
Wheel lock-up while driving increases the risk of a crash.
Remedy
Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
22V903000 Dec 8, 2022
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Defect Description
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate wh... Read more
Consequence
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac custo... Read more
21V611000 Aug 5, 2021
AIR BAGS
Defect Description
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Consequence
Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
21V421000 Jun 10, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), ... Read more
Consequence
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
Remedy
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrol... Read more
Complaint Statistics
30 total complaints
3 crashes 3 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 6 |
| ENGINE | 4 |
| UNKNOWN OR OTHER | 3 |
| SERVICE BRAKES | 3 |
| AIR BAGS | 2 |
| SEAT BELTS | 2 |
| STRUCTURE:BODY | 2 |
| STEERING | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| TIRES | 1 |
STRUCTURE:BODY
Aug 8, 2026
Incident date: Jul 17, 2026
The door opening mechanism has failed on the drivers outside door handle. It locks and unlocks fine but it will not open. I can use an alternative by the getting the emergency access key out of the fob and popping off the handle and open with that key. Or I can go in thru another door and open it fr... Read more
STRUCTURE:BODY
Jul 7, 2026
Incident date: Jul 6, 2026
All 4 of my door handles suddenly stopped working and they will start working from time to time. Most of the time it’s 3-4 days where i cant open my door’s from the outside. I have looked into this and have found that MANY other CT5 users have had the same experience where they are unable to ope... Read more
ELECTRICAL SYSTEM
May 18, 2026
Incident date: Mar 25, 2026
We own a 2021 Cadillac CT5 that we bought used in 2024 from Sewell Cadillac in Houston, Texas. During our first year of ownership, and while still under warranty, we started having intermittent issues with the rear doors. At times, one or the other rear doors would only open from the inside of the v... Read more
AIR BAGS
Apr 1, 2026
Incident date: Dec 1, 2025
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was in... Read more
ENGINE
Feb 24, 2026
Incident date: Jan 1, 2026
While driving 55mph my vehicle suddenly lost power, causing traffic behind me to blow their horn, then pass me. Thank god the people behind me didnt crash into me. I drove straight to Mechanics. This happened in mid October 2025. I was told its the e torque generator that needed replaced. My mechan... Read more
SERVICE BRAKES
Feb 12, 2026
Incident date: Aug 6, 2025
Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done. On my way to taking it to the Dealership, I started experiencing issues with braking and right before I arrived, braking meant pushing the brake pedal all the way to the floor, it al... Read more
STEERING
Feb 12, 2026
Incident date: Aug 6, 2025
Aggressive clicking if wheel is turned greater than 15° off center
ELECTRICAL SYSTEM
Feb 12, 2026
Incident date: Aug 6, 2025
Unknown it doesn't start and all lights flash on dash
UNKNOWN OR OTHER
Feb 5, 2026
Incident date: Jan 14, 2026
The coolant system and oil housing filters. The entire coolant system components fails in this vehicle after 60,000 mile due to the parts not being all aluminum. This fix alone is about 8k from the BMW Dealership. This isn’t fair to the customer! This needs to be a recall! The parts needs to be mo... Read more
ENGINE
Jan 16, 2026
Incident date: Jan 16, 2026
This has happened to me at least 6-7 times since owning as Jan 2024. Occasionally when stopped at stopped sign or red light, upon releasing brake and pressing gas pedal the engine will stall or stutter causing the vehicle to either hesitate to go and then launch or hesitate and not do anything. Th... Read more
ENGINE AND ENGINE COOLING
Aug 19, 2025
Incident date: Jul 30, 2025
The contact owns a 2015 BMW 328I. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available... Read more
ELECTRICAL SYSTEM
Aug 12, 2025
Incident date: Jan 15, 2023
My 2011 Porsche Panamera 4 has water coming through the AC vents. I noticed that the passenger rugs are wet and possibly shorting out my electrical modules.
ELECTRICAL SYSTEM
Aug 12, 2025
Incident date: Aug 15, 2024
When attempting to put my 2022 Chevy Traverse in "Park," the vehicle does not always recognize that it is in the Park position. As a result, the system will not allow me to fully turn off the engine or power down the vehicle. I often have to shift between gears and attempt to place it in Park multip... Read more
SEAT BELTS
Aug 10, 2025
Incident date: Jan 10, 2025
The passenger seat belt won’t click in sometimes or it will click in and get unclicked on it own. After multiple tries it clicks in most times
STEERING
Jul 26, 2025
Incident date: Jul 25, 2025
Power Steering and stabilitrak warnings were displayed while I was driving and I immediately lost power steering while trying to execute a turn off the highway. This almost resulted in an accident. Warnings have been displayed twice now without prior incidents, and no warning that I will lose power ... Read more
SUSPENSION
Jul 7, 2025
Incident date: Jun 14, 2025
August 2024 Engine mount broke and almost crashed my car the dealership did this: Rear engine support replace Remove/install complete wheel Engine compartment paneling, bottom Centre remove/install The torque struts were replaced N torque strut fasteners It had 38,195 miles I had engine trouble... Read more
SERVICE BRAKES
Jul 7, 2025
Incident date: Jun 14, 2025
The parking brake will not operate. Upon inspection the teeth on the gear are broken causing it to lock at top position. Dealership would not warranty safety part at 30,059 miles on vehicle so now I am left with no parking brake to protect vehicle from rolling on hill. Keep in mind vehicle is always... Read more
POWER TRAIN
Jul 7, 2025
Incident date: Jun 14, 2025
Travel aprox 40 mph. Rear wheels abruptly lock up. Truck skids to a stop. Extremely dangerous situation luckily no accident occurred. Truck is at 72k miles. Warranty is 60k miles. Truck is currently at dealership and they consulted GM engineers at corporate and were told to replace the valve body an... Read more
ENGINE
Feb 11, 2025
Incident date: Jan 1, 2025
I bought a used Kia sorento from a Kia Dealership. This engine makes oil evaporate completely. This engine must be a bad engine. I heard there was some recalls on Kia engines not sure if this one fits it. The dealership did a five hundred dollar job on it and it did not fix. I put oil in this car ev... Read more
FUEL/PROPULSION SYSTEM
Jan 15, 2025
Incident date: Jan 8, 2025
To Whom It May Concern: In March 2024 I purchased a Ram 1500 pickup truck. Shortly after purchasing the truck I discovered there was an open recall for the vehicle (14Z46182 Safety Recall Z46), I had the recall completed on April 10, 2024; The High Pressure Fuel Pump, Injector Fuel Tubes, and Fuel F... Read more
UNKNOWN OR OTHER
Dec 28, 2024
Incident date: Dec 25, 2024
Excessive Upper Deck Frame Flex. Unit is currently at Busted Knuckle Mobile RV Repair Auto, RV & Trailer in Henderson NV and has confirmed the unit is out of spec for Frame Flex. Grand Design has authorized minimal repair. See attached document for issues/symptoms.
SERVICE BRAKES
Dec 28, 2024
Incident date: Dec 25, 2024
I was driving my Ram up to a red light and was slowing down to come to a stop. Upon my attempt to slow down to the approaching redlight the vehicle abruptly jerked and stopped, the vehicle pretty much felt like it jumped into park on its own. The battery light came on, the brake light came on and ... Read more
UNKNOWN OR OTHER
Aug 1, 2024
Incident date: Mar 28, 2024
There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with Kia Service Rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or e... Read more
ENGINE
Aug 1, 2024
Incident date: Mar 28, 2024
There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with Kia Service Rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or e... Read more
ELECTRICAL SYSTEM
Aug 1, 2024
Incident date: Mar 28, 2024
There were two incidents where the engine sounded sluggish and was difficult to start over the past two weeks (7/22/24 & 7/30/24). After speaking with Kia Service Rep three days ago, an appointment was made to check the battery. On yesterday and today (8/1/24), the engine would not start at all or e... Read more
ELECTRICAL SYSTEM
Jul 26, 2024
Incident date: Jul 26, 2024
July 11, 2024 – Odometer – 7,604, Gas – Full, Electric – 19 Miles range - From work to Home, Receive the following errors “Engine Malfunction, Have Vehicle Inspected” and “Hybrid System Malfunction, Have Vehicle Inspected” warning lights come on. Cars behavior – Air conditioning mo... Read more
TIRES
Jun 27, 2022
Incident date: Jun 9, 2022
BOTH PASSENGER SIDE TIRES SPLIT AT THE SEAM PUTTING ME AND MY FAMILY'S SAFETY AT RISK. TIRES NEED TO BE REPLACED IMMEDIATELY CONFIRMED BY DEALERSHIP - BOMMARITO CADILLAC ST. PETERS MISSOURI BOMMARITO CADIALLAC ST. PETERS MISSOURI ALSO INFORMED ME GM HAS INSTRUCTED TO NO LONGER SELL THESE TIRES TO ... Read more
AIR BAGS
Aug 29, 2021
Incident date: Aug 12, 2021
There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly. In August 12, 2021, I was in an auto accident where I rear-ended another dodge car. The air bags did not deploy and Onstar was not notified. I believe I hit the steering wheel. I went to ... Read more
Crash
1 injured
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 29, 2021
Incident date: Aug 12, 2021
There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly. In August 12, 2021, I was in an auto accident where I rear-ended another dodge car. The air bags did not deploy and Onstar was not notified. I believe I hit the steering wheel. I went to ... Read more
Crash
1 injured
SEAT BELTS
Aug 29, 2021
Incident date: Aug 12, 2021
There was no indication that the Automatic Braking System, Air Bags and Seatbelts were not working properly. In August 12, 2021, I was in an auto accident where I rear-ended another dodge car. The air bags did not deploy and Onstar was not notified. I believe I hit the steering wheel. I went to ... Read more
Crash
1 injured
NHTSA Safety Ratings, 2021 CADILLAC CT5
2021 Cadillac CT5 4 DR AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 9.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2021 CADILLAC CT5
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.0L 6-cyl, Automatic (S10) (Rear-Wheel Drive) | 19.0 | 28.0 | 22.0 | Premium | $3,450 |
| 2.0L 4-cyl, Automatic (S10) (Rear-Wheel Drive) | 23.0 | 32.0 | 26.0 | Premium | $2,900 |
CO2 Emissions: 404.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2021 CADILLAC CT5
850 manufacturer communications from 430 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 130 |
| 110000 ELECTRICAL SYSTEM | 114 |
| 060000 ENGINE AND ENGINE COOLING | 103 |
| 100000 POWER TRAIN | 64 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 53 |
| 200000 WHEELS | 30 |
| 160000 STRUCTURE | 20 |
| 070000 FUEL SYSTEM, GASOLINE | 19 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
23-NA-064
Apr 16, 2024
350000 EQUIPMENT
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
23-NA-064
Apr 16, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
21-NA-281
Mar 25, 2024
100000 POWER TRAIN
This service bulletin provides diagnostic information for technicians in cases of an ETRS system fault or a no start condition - If the vehicle needs to be moved, it is recommended to use wheel dollies, tire skates or the NEW Manual Park Re
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
24-NA-060
Mar 20, 2024
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
24-NA-060
Mar 20, 2024
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
24-NA-060
Mar 20, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concerns of Radio Software issues.
22-NA-028
Mar 13, 2024
100000 POWER TRAIN
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIT5832L
Mar 11, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5863B
Mar 5, 2024
120000 EXTERIOR LIGHTING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5863B
Mar 5, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5863B
Mar 5, 2024
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIE0782
Mar 1, 2024
060000 ENGINE AND ENGINE COOLING
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-193
Feb 15, 2024
070000 FUEL SYSTEM, GASOLINE
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
22-NA-193
Feb 15, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
20-NA-018
Feb 14, 2024
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
20-NA-018
Feb 14, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6097C
Jan 31, 2024
353000 EQUIPMENT:ELECTRICAL
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with certain ISO updates on Apple 15 phones and advises customer to update their phone to the lastest ISO update.
23-NA-055
Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-055
Jan 30, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-189
Jan 29, 2024
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Jan 29, 2024
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-214
Jan 26, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIT6084A
Jan 12, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will st
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PIC6536
Jan 10, 2024
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5824C
Jan 8, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern.
PIP5841D
Jan 5, 2024
100000 POWER TRAIN
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT6097B
Dec 13, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
PIT6097B
Dec 13, 2023
353000 EQUIPMENT:ELECTRICAL
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the latest ISO update on Apple 15 phones.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
N222371151-12
Dec 13, 2023
010000 STEERING
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the heat feature on the steering wheel is not functional on certain vehicles listed above, built beginning November 17, 2021. The affected vehicle owners shou
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PIT6097A
Dec 8, 2023
353650 EQUIPMENT:ELECTRICAL:WIRELESS CHARGER/CRADLE
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-214
Dec 7, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
PIT6097
Dec 6, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT6097
Dec 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This Preliminary information communicates an issue where the vehicles wireless charger no longer works with the lastest ISO update on Apple 15 phones.
PIT5851D
Dec 5, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
N232412712
Dec 5, 2023
060000 ENGINE AND ENGINE COOLING
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine Light)
N232412712
Dec 5, 2023
110000 ELECTRICAL SYSTEM
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine Light)
N232412712
Dec 5, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Service Update - Certain vehicles with a 2.0L engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine Light)
20-NA-018
Nov 30, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
20-NA-018
Nov 30, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
PIT5985C
Nov 17, 2023
100000 POWER TRAIN
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
17-NA-087
Nov 17, 2023
010000 STEERING
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
020000 SUSPENSION
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
200000 WHEELS
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
21-NA-135
Nov 16, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
350000 EQUIPMENT
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
23-NA-206
Nov 15, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
23-NA-206
Nov 15, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
PIT5832K
Nov 14, 2023
100000 POWER TRAIN
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT6084
Nov 7, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This PI states that a vehicle may exhibit a concern of the cross traffic alert indicators not displaying on the radio screen. While this is a customer dissatisfier, it does not pose a safety concern due to the fact that the customer will st
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
Showing 100 of 850 bulletins.
CADILLAC CT5 - All Years Overview
Complete safety history for the CADILLAC CT5 across all model years (2020, 2026).
12
Total Recalls
138
Total Complaints
0
Investigations
12
Reported Crashes
1
Reported Fires
0
Reported Deaths