2020 CADILLAC CT5

4 recalls, 60 complaints - 1,036 TSBs - 5/5 safety rating

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.

Consequence

Wheel lock-up while driving increases the risk of a crash.

Remedy

Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.

90,081 vehicles affected

Manufacturer: General Motors, LLC

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate wh... Read more

Consequence

DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy

The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac custo... Read more

740,108 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS

Defect Description

General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.

Consequence

Air bags that do not deploy properly can increase the risk of injury in a crash.

Remedy

Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.

34,157 vehicles affected

Manufacturer: General Motors, LLC

SERVICE BRAKES

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor ... Read more

Consequence

If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's nu... Read more

3,677 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

60 total complaints 5 crashes 7 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	9
ELECTRICAL SYSTEM	6
POWER TRAIN	6
ENGINE	5
FUEL/PROPULSION SYSTEM	4
STEERING	3
VISIBILITY/WIPER	3
ENGINE AND ENGINE COOLING	3
BACK OVER PREVENTION	2
SERVICE BRAKES	2

Incident date: Jul 4, 2026

The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked and using the key fob to open the door, the door on the driver’s side failed to open. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an exterior door handle fai... Read more

Incident date: Jul 25, 2026

Electronic door hand on the drivers side completely stopped working, with little warning. This includes the proximity unlock feature and unlocking the car with the fob. If this were to have happened to all four doors at once, it would have been impossible to enter the car without breaking the glass.... Read more

Incident date: Aug 4, 2025

The left passenger door will not open manually nor with key fob. It has caused me to not allow back seat passengers including grand children for fear if necessary to get out in an emergency and I am left to wonder if the driver door will go into lock position during a collision and that would be lif... Read more

Incident date: Jul 1, 2026

Lockhart Cadillac Service Department committed warranty fraud by charging me on multiple occasions for repairs that should have been covered under GM/Cadillac 2025 Transmission Recall & Special Extended Warranties. The transmission has continued to deteriorate. I took the vehicle in on July 1, 2026 ... Read more

Incident date: Jul 1, 2026

There is some type of mechanical or electrical malfunction with the door locking system. I can not unlock or enter the car using the fan or by any mechanism from outside the car. This has left my fiance & infant trapped in the car. My fiance has to reach over and manually open the driver side door f... Read more

Incident date: May 17, 2026

While driving my 2020 Cadillac CT5 at highway speeds, the vehicle suffered a sudden and dangerous total loss of motive power. The transmission completely failed without warning, creating an immediate, severe safety hazard as I was forced to navigate across multiple active lanes of high-speed highway... Read more

Incident date: May 9, 2026

2023 Mazda cx50 has a leaking panoramic sunroof and was noticed on February 27th, 2026 after a hard rain. Got an appointment with my dealership on March 4th, 2026 I bought my car through, they denied helping me of any kind and diagnosed my car with a cracked sunroof bypass drain plug and the part ca... Read more

Incident date: Jan 15, 2025

When braking the car jumps then brakes, the electrical system flickers sometimes and it won’t go into gear. If not used for a couple days a warning comes on. This has happened 2 times despite buying a new battery is what the dealership said it needed. Now it’s in the shop again for the same thin... Read more

Incident date: Jan 30, 2026

Driving down the road and engine shut off and would not start back. Had it towed to dealer and it needed a motor replacement. Waited over a month for the shop to finish it. New motor has 3k miles on it and is making noise, transmission is stuttering hard and the air conditioning quit working all aro... Read more

Incident date: Mar 3, 2022

On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no lon... Read more

Incident date: Jan 9, 2026

#8 cylinder failure. This happened 2months after purchase of this 40,000.00 dollar truck went to 3 different mechanics and told the #8 cylinder needed new engine now I’m paying for this vehicle as it sits aside my house never by another Chevy…

Incident date: Nov 12, 2025

I installed (2) identical Advance Auto Parts Platinum rear brake rotors on my vehicle. Both rotors were installed at the same time, in the same manner, and under normal conditions. After approximately (1) mile of normal driving on of the rear brake rotors catastrophically failed by completely separa... Read more

Incident date: Dec 31, 2025

Component: Electrical Harness + Vehicle Shakiness Problem: Car would enter LIMP mode randomly and shut the car down to 18 MPH and can cause accidents anywhere, especially in highway where speed limits are 65+. Car also now starts shaking violently when 48 MPH is reached which is a safety concern. Re... Read more

Incident date: Oct 1, 2025

Premature transmission failure

Incident date: Oct 1, 2025

This has happened twice. I brought it to Hyundai in Syracuse and they said they could not find a problem. The problem: While driving the car loses power, when pressing the gas pedal the car stops propelling forward. Safety: The car randomly loses power while driving. This could happen when pulling... Read more

Incident date: Oct 1, 2025

Incident date: Dec 31, 2023

Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.

Incident date: Mar 27, 2022

AC / DEFROSTER / HVAC I am reporting a potential safety and health defect involving the HVAC system in my 2024 Acura MDX. When operating the air conditioning or the front windshield defroster, a strong musty odor enters the cabin. The dealer informed me that resolving the odor requires an EVAP core ... Read more

Incident date: Sep 5, 2025

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the passenger's side door B-pillar trim separated and flew off the ... Read more

Incident date: Sep 5, 2025

The contact owns a 2021 Ford Ranger. The contact stated that the back over prevention camera screen was either blank, frozen, or reversed. There were no warning lights illuminated. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 25V442000 (Back Over Prevention).... Read more

Incident date: Sep 10, 2025

I am writing to formally file a complaint for gross negligence, excessive delays, and repeated mechanical failures regarding my RAM 2020 ProMaster1500 HR; VIN: [XXX] at the authorized dealership Bomnin-Doral in Miami, FL. The vehicle remained at the dealership for 1 year, 4 months, and 18 days due... Read more

Incident date: Sep 10, 2025

Incident date: Aug 25, 2025

The contact owns a 2015 Ford Explorer. The contact stated that the driver’s and passenger’s side A-pillar trims were loose. The dealer had been contacted for over a year for parts availability and was informed that parts were not yet available to repair the vehicle. The manufacturer was contacte... Read more

Incident date: Jul 7, 2025

My back up camera is blue all time , I saw so many people have the same issue, ford need to publish a recall on 2016 ford fusion as well, they did a recall on other vehicles recently, but not on this 2016 ford fusion

Crash

Incident date: Jul 7, 2025

Honda Civic 2018 EX keyless with BCM failure. Alarm won’t deactivate, engine won’t shut off. Only solution is battery disconnection. Issue reported in 2016+ models, Honda charges $1,000+. Full Complaint: My 2018 Honda Civic EX keyless has a serious electrical problem. The alarm activates and ca... Read more

Incident date: Jul 7, 2025

2nd Seat belt does not latch and cannot be secured. This poses a serious safety risk while driving.

Incident date: Jul 7, 2025

NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly... Read more

Incident date: Jul 7, 2025

Incident date: May 20, 2025

On or around [XXX] the rear occupant sensor warning light came on. We scheduled a service appointment with the dealership for 7/15/25 at 7:00 a.m.. We were informed later that morning that it was a defective module that could affect the air bags and it wasn’t safe to drive the car. It is 7/26/25 a... Read more

Incident date: May 20, 2025

My 2025 Cadillac CT5 was stationary at a red light behind a red truck when a black truck traveling in the opposite direction struck the truck head-on. The red truck was pushed backward into the front of my CT5 with enough force to cause major front-end damage. Despite this, no airbags deployed. I be... Read more

Crash 1 injured

Incident date: Jan 31, 2024

The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was in... Read more

Incident date: May 27, 2025

The contact owns a 2021 Jeep Grand Cherokee L. The vehicle was included in NHTSA Campaign Number: 24V436000 (Back Over Prevention); and was taken to the dealer to update the radio software. The contact stated that after the recall repair was performed, the Forward Collision Avoidance activation but... Read more

Incident date: May 12, 2025

The contact's friend owns a 2024 Grand Design Momentum Recreational trailer equipped with an Insignia gas range stove, Model Number: NS-RNG24SS9. The contact stated that after lighting the pilot light inside the oven, the contact closed the oven door and turned the oven knob. The contact stated that... Read more

Incident date: Mar 2, 2025

The contact owns a 2017 Ford Explorer. The contact stated that while starting the vehicle, the contact became aware that there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the turbochar... Read more

Incident date: Mar 2, 2025

My Ford F150 has started to down shift without me changing any gears. It downshifts and at times after the down shift when the vehicle stops and will not proceed. I need to wait or restart the truck before the truck will act normally. I have not been able to determine the variable that make it down ... Read more

Incident date: Apr 10, 2025

2nd time truck has warning lights on related to ABS, electronic braking system with no parts available from manufacturer - HCU. Truck is set up to tow a gooseneck trailer. Loss of braking capacity has put me in hazardous situations as the problem is intermittent. Previous repair, where dealer stated... Read more

Incident date: Apr 10, 2025

Mechanic said there was a fault in the hi pressure fuel injectors that’s causing the engine to run rich

Incident date: Apr 10, 2025

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more

Incident date: Feb 24, 2025

In April 2022 after owning the car for 4 weeks the Eyesight went out. I was told it was due to the thermal control module. That was replaced. I’m n June 2023 the AC went out. They said it was the blower motor. That was replaced. In September 2023 the AC went out again. At that point they found the... Read more

Incident date: Apr 21, 2024

Vehicle 4 years old under 100,000 miles now having transmission issues, vehicle took into for dealership for review (check engine light on)car owner informed service member that specializes in transmission repair not in for 3 weeks as of March 2024. Vehicle now experiencing slipping when acceleratio... Read more

Incident date: Oct 23, 2023

The rear window was leaking a substantial amount of water soaking the back seat. Had the service bulletin done, which did not work. Then under further inspection found cracks in the rear power window track. Dealer told me GM would not cover replacement because it was out of the 3 year warranty. ... Read more

Incident date: Oct 23, 2023

Valve cover is cracked, loosing coolant and oil, ruining alternator, smoking, smells like it’s burning. Runs rough, dash lights up. Dies while driving

Incident date: Aug 28, 2023

The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was a ratting sound coming from under the hood. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated. The check engine warning light was illuminated. ... Read more

Incident date: Jul 17, 2023

The contact owns a 2020 Subaru Outback. The contact stated that while seated in the parked vehicle in the garage with the vehicle turned off, the contact watched as the passenger’s side windshield cracked without impact. The contact stated that the crack extended approximately two feet. The cause ... Read more

Incident date: Apr 22, 2021

I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to connect to my car to provide AT&T internet plan (via Onstar). On 4/22/21 I was hit in my driver front & wheel, Onstar failed- never contacted us & the airbags did not deploy. I noti... Read more

Crash 2 injured

Incident date: Apr 22, 2021

Crash 2 injured

Incident date: Apr 22, 2021

Crash 2 injured

Incident date: Jun 16, 2021

There are multiple issues with the electrical / electronics The dealer has never found any data in the systems that shows issues. Driver speedometer screen disappears and will be gone for hours or a trip. Restarting car does not fix. Center console screen that shows camera information disappears a... Read more

Showing 50 of 60 complaints.

NHTSA Safety Ratings, 2020 CADILLAC CT5

2020 Cadillac CT5 4 DR AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	5 / 5 ★★★★★
Rollover Risk	9.5%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 CADILLAC CT5

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (S10) (Rear-Wheel Drive)	23.0	32.0	26.0	Premium	$2,900
3.0L 6-cyl, Automatic (S10) (Rear-Wheel Drive)	19.0	26.0	21.0	Premium	$3,600

CO2 Emissions: 337.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 CADILLAC CT5

1,036 manufacturer communications from 545 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	180
350000 EQUIPMENT	167
060000 ENGINE AND ENGINE COOLING	112
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	70
100000 POWER TRAIN	67
200000 WHEELS	34
060000 ENGINE (PWS)	31
356000 EQUIPMENT ADAPTIVE/MOBILITY	30

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

100000 POWER TRAIN

This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

120000 EXTERIOR LIGHTING

This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl

070000 FUEL SYSTEM, GASOLINE

060000 ENGINE AND ENGINE COOLING

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

070000 FUEL SYSTEM, GASOLINE

This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.

060000 ENGINE AND ENGINE COOLING

This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).

110000 ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

350000 EQUIPMENT

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

110000 ELECTRICAL SYSTEM

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

350000 EQUIPMENT

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

100000 POWER TRAIN

This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.

110000 ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).

200000 WHEELS

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

010000 STEERING

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

020000 SUSPENSION

This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.

100000 POWER TRAIN

This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.

110000 ELECTRICAL SYSTEM

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.

120000 EXTERIOR LIGHTING

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.

350000 EQUIPMENT

This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.

110000 ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.

100000 POWER TRAIN

This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

200000 WHEELS

This service bulletin provides information on summer tire performance and tire cold weather cracking.

030000 SERVICE BRAKES, HYDRAULIC

This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.

350000 EQUIPMENT

This service bulletin provides information on summer tire performance and tire cold weather cracking.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

100000 POWER TRAIN

This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

Showing 100 of 1,036 bulletins.

CADILLAC CT5 - All Years Overview

Complete safety history for the CADILLAC CT5 across all model years (2020, 2026).

12 Total Recalls

138 Total Complaints

0 Investigations

12 Reported Crashes

1 Reported Fires

0 Reported Deaths

CADILLAC CT5 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	10	View
2025	0	10	View
2024	0	2	View
2023	1	14	View
2022	2	12	View
2021	4	30	View
2020 (current)	4	60

Other CADILLAC Models

Model	Recalls	Complaints
ESCALADE	163	2,182	View
ESCALADE ESV	128	666	View
CTS	64	3,088	View
ESCALADE EXT	63	126	View
DEVILLE	59	3,662	View
FLEETWOOD	50	265	View
SEVILLE	46	1,049	View
BROUGHAM	46	69	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 CADILLAC CT5

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 CADILLAC CT5

Safety Technology

EPA Fuel Economy, 2020 CADILLAC CT5

Technical Service Bulletins, 2020 CADILLAC CT5

Most Affected Components

CADILLAC CT5 - All Years Overview

CADILLAC CT5 - Year by Year

Other CADILLAC Models