2020 CADILLAC CT5
4 recalls, 60 complaints - 1,036 TSBs - 5/5 safety rating
25V148000 Mar 6, 2025
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up.
Consequence
Wheel lock-up while driving increases the risk of a crash.
Remedy
Dealers will install transmission control module monitoring software, free of charge. Owner notification letters were mailed April 7, 2025. Owners may contact Cadillac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242480630.
22V903000 Dec 8, 2022
EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Defect Description
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate wh... Read more
Consequence
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac custo... Read more
21V611000 Aug 5, 2021
AIR BAGS
Defect Description
General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash.
Consequence
Air bags that do not deploy properly can increase the risk of injury in a crash.
Remedy
Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary, free of charge. Owner notification letters were mailed on August 30, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212342780.
20V588000 Sep 24, 2020
SERVICE BRAKES
Defect Description
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor ... Read more
Consequence
If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's nu... Read more
Complaint Statistics
60 total complaints
6 crashes 2 fires 8 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 10 |
| ENGINE | 7 |
| POWER TRAIN | 7 |
| UNKNOWN OR OTHER | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| AIR BAGS | 3 |
| VISIBILITY/WIPER | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| STEERING | 2 |
| VEHICLE SPEED CONTROL | 2 |
ENGINE
Aug 4, 2026
Incident date: Jul 4, 2026
Dealer refusing to honor open recall remedy for SC200 / NHTSA 20V750000 on 2015 Kia Soul VIN [XXX], approx 100k miles. Recall shows "no unrepaired recall found" on NHTSA VIN lookup, but KSDS update and engine bearing test were never performed. Kia of Cheyenne states: 1) must pay for recall because u... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 26, 2026
Incident date: Jul 25, 2026
My vehicle keeps showing a front camera warning and we went to the dealership multiple times and they were unable to diagnose the problem. This seems to be a widespread common problem among many owners and it’s a safety concern affecting parking and forward collision.
POWER TRAIN
Jul 16, 2026
Incident date: Aug 4, 2025
The contact owns a 2017 Ford F-150. The contact stated that while driving approximately 30 MPH, there was an abnormal whistling and dinging sound coming from the vehicle, and the powertrain malfunction warning light was illuminated. The contact stated that the vehicle independently downshifted, and ... Read more
Crash
Fire
1 injured
PARKING BRAKE
Jul 16, 2026
Incident date: Jul 1, 2026
2024 Model 3, under 20k miles; burning smell and brake drag from right rear wheel while driving; parking brake fault alerts UI_a019, EPBR_a176, EPBR_a182; dealer inspection found cracked EPB caliper case housing near the electrical connector; Tesla SB-20-33-002 documents this same crack occurring wi... Read more
AIR BAGS
Jul 16, 2026
Incident date: Jul 1, 2026
15V483000 (VW Recall Code 69L2) was issued for 2014 Volkswagen Golf's indicating a "clock spring" affecting a cable that powers the air bag. This is indicated also by the airbag emergency light coming on. I believe a similar, if not the same, issue is occurring in my 2015 VW Golf. Furthermore, th... Read more
POWER TRAIN
May 26, 2026
Incident date: May 17, 2026
Shifter malfunction has appeared since I bought the vehicle new. Once I took it in, they said it was the software. The vehicle now skipped and hesitate in the lower gears. When in high gears ride fine. But once it stops and start driving again, lower gears won’t drive properly. Drives with hes... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 12, 2026
Incident date: May 9, 2026
On 5/11/26 at approximately 7:40pm, I was driving a leased 2024 Jeep Grand Cherokee in [XXX] , turning left at the busy intersection of [XXX] and [XXX] . I was in the outside lane of a double left-turn lane with a green left-turn arrow, while opposing traffic was also moving through the intersectio... Read more
VEHICLE SPEED CONTROL
Apr 22, 2026
Incident date: Jan 15, 2025
I was on the Highway and had the vehicle on cruise control, the super cruise was not available the entire trip. Suddenly a warning came on saying that supper cruise was not available please take the wheel, the truck started slowing down drastically while I’m doing 70mph which is the speed limit. I... Read more
FUEL/PROPULSION SYSTEM
Mar 8, 2026
Incident date: Jan 30, 2026
Vehicle hesitates and sputters upon acceleration, loss of power, and stalls during operation. Trouble codes P0191, P0171, P0174, and P0107B have generated in combination.
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Mar 3, 2026
Incident date: Mar 3, 2022
The contact owns a 2023 Tesla Model Y. The contact stated that on two occasions while stopped in self-driving mode, the vehicle unintendedly accelerated into oncoming traffic. The brake pedal was depressed, and the vehicle stopped after driving a foot. The vehicle was not diagnosed or repaired. The ... Read more
ENGINE
Jan 20, 2026
Incident date: Jan 9, 2026
“Engine Maintenance Required, See your dealer” light comes on the dashboard with a warning bell. Did a diagnostic test, and the code is the coolant bypass valve malfunction. This seems to be a common issue among 2020-2021 models. This has been inspected by professional mechanics.
ELECTRICAL SYSTEM
Jan 12, 2026
Incident date: Nov 12, 2025
Back up camera stopped working, no blown fuses and the system updates I can do on the car from the touch screen say everything is up to date. My car has no open/not repaired recall for this.
ENGINE
Jan 3, 2026
Incident date: Dec 31, 2025
The jeep lost power while I was driving. The lights stayed on but jeep came to a stop. I touched the key area and it started running again.
ENGINE
Dec 16, 2025
Incident date: Oct 1, 2025
mechanical and electrical issues with my GMC Sierra Elevation Duramax Diesel, purchased in 2021. Despite multiple dealership visits, diagnostic evaluations, repairs, and software updates, these issues persist and have significantly impacted the reliability and safety of the vehicle. In December 202... Read more
POWER TRAIN
Dec 16, 2025
Incident date: Oct 1, 2025
Premature transmission failure
ENGINE
Dec 16, 2025
Incident date: Oct 1, 2025
This has happened twice. I brought it to Hyundai in Syracuse and they said they could not find a problem. The problem: While driving the car loses power, when pressing the gas pedal the car stops propelling forward. Safety: The car randomly loses power while driving. This could happen when pulling... Read more
ELECTRICAL SYSTEM
Nov 26, 2025
Incident date: Dec 31, 2023
Fuel pump and fuel control module failed. Car will not stay running. Currently at GM dealership. Confirmed and repair cost about $500. No warning lights.
FUEL/PROPULSION SYSTEM
Nov 18, 2025
Incident date: Mar 27, 2022
After having fuel pump replaced by recall at random times dashboard will light up with all system lights, car will go into limp mode and loose power for a few seconds and then I am able to resume driving. Extremely scary as there is no warning. This has happened both on the freeway at high rates of ... Read more
POWER TRAIN
Nov 6, 2025
Incident date: Sep 5, 2025
The contact owns a 2017 Ram 1500. The contact stated that while driving at 65 MPH, the contact became aware that the transmission was shuddering. No warning lights were illuminated. The contact stated that while attempting to drive the vehicle to the shoulder of the road, the contact noticed a large... Read more
STRUCTURE
Nov 6, 2025
Incident date: Sep 5, 2025
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, the passenger's side door B-pillar trim separated and flew off the ... Read more
ELECTRICAL SYSTEM
Oct 17, 2025
Incident date: Sep 10, 2025
center infoscreen blacked out while driving on 2 occasions weeks apart. screen rebooted after restarting car each time.
UNKNOWN OR OTHER
Oct 17, 2025
Incident date: Sep 10, 2025
I am writing to formally file a complaint for gross negligence, excessive delays, and repeated mechanical failures regarding my RAM 2020 ProMaster1500 HR; VIN: [XXX] at the authorized dealership Bomnin-Doral in Miami, FL. The vehicle remained at the dealership for 1 year, 4 months, and 18 days due... Read more
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Aug 27, 2025
Incident date: Aug 25, 2025
The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights failed to function as intended. The contact, who was a retired certified mechanic, inspected the headlights and determined that the passenger's side headlight bulbs were blown. The cont... Read more
ELECTRICAL SYSTEM
Aug 17, 2025
Incident date: Jul 7, 2025
After returning from errand about a 20 minute drive, the vehicle was parked and turned off. A short time later we saw smoke coming from the hood and realized the vehicle was on fire. The fire was on the passenger side towards the front of the engine compartment. Looks like an electrical fire that st... Read more
Fire
VISIBILITY/WIPER
Aug 17, 2025
Incident date: Jul 7, 2025
My back up camera is blue all time , I saw so many people have the same issue, ford need to publish a recall on 2016 ford fusion as well, they did a recall on other vehicles recently, but not on this 2016 ford fusion
Crash
ELECTRICAL SYSTEM
Aug 17, 2025
Incident date: Jul 7, 2025
Honda Civic 2018 EX keyless with BCM failure. Alarm won’t deactivate, engine won’t shut off. Only solution is battery disconnection. Issue reported in 2016+ models, Honda charges $1,000+. Full Complaint: My 2018 Honda Civic EX keyless has a serious electrical problem. The alarm activates and ca... Read more
POWER TRAIN
Aug 17, 2025
Incident date: Jul 7, 2025
"I've owned the vehicle for five years, and recently I started hearing a whining noise coming from the transmission. After doing some research, I discovered that I'm not alone in experiencing this issue. The dealer told me that the transmission itself is the problem and recommended replacing the ent... Read more
ENGINE
Aug 17, 2025
Incident date: Jul 7, 2025
NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly... Read more
FUEL/PROPULSION SYSTEM
Aug 17, 2025
Incident date: Jul 7, 2025
NHTSA Complaint – Kia Sorento Vehicle: 2025 Kia Sorento Component/System: Engine, Fuel/Propulsion System, Power Train Date of Incident: [XXX] Location: [XXX] , southbound Description of the Problem: While driving my 2025 Kia Sorento southbound on [XXX] , the accelerator did not respond properly... Read more
AIR BAGS
Jul 26, 2025
Incident date: May 20, 2025
My 2025 Cadillac CT5 was stationary at a red light behind a red truck when a black truck traveling in the opposite direction struck the truck head-on. The red truck was pushed backward into the front of my CT5 with enough force to cause major front-end damage. Despite this, no airbags deployed. I be... Read more
Crash
1 injured
VISIBILITY/WIPER
Jul 26, 2025
Incident date: May 20, 2025
Front windshield cracking.
ELECTRICAL SYSTEM
Jul 8, 2025
Incident date: Jan 31, 2024
My battery was being drained until dead by a faulty keyless control module. I paid to have the battery replaced after my son and I got stranded 1.5 hours from home. All the lights on the dash went off and nearly every error code displayed as well. Currently at Honda dealership getting the module ... Read more
BACK OVER PREVENTION
Jun 5, 2025
Incident date: May 27, 2025
The contact owns a 2021 Jeep Grand Cherokee L. The vehicle was included in NHTSA Campaign Number: 24V436000 (Back Over Prevention); and was taken to the dealer to update the radio software. The contact stated that after the recall repair was performed, the Forward Collision Avoidance activation but... Read more
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jun 2, 2025
Incident date: May 12, 2025
The contact's friend owns a 2024 Grand Design Momentum Recreational trailer equipped with an Insignia gas range stove, Model Number: NS-RNG24SS9. The contact stated that after lighting the pilot light inside the oven, the contact closed the oven door and turned the oven knob. The contact stated that... Read more
ENGINE AND ENGINE COOLING
Apr 28, 2025
Incident date: Mar 2, 2025
The contact owns a 2017 Ford Explorer. The contact stated that while starting the vehicle, the contact became aware that there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the turbochar... Read more
POWER TRAIN
Apr 28, 2025
Incident date: Mar 2, 2025
My Ford F150 has started to down shift without me changing any gears. It downshifts and at times after the down shift when the vehicle stops and will not proceed. I need to wait or restart the truck before the truck will act normally. I have not been able to determine the variable that make it down ... Read more
SERVICE BRAKES
Apr 11, 2025
Incident date: Apr 10, 2025
2nd time truck has warning lights on related to ABS, electronic braking system with no parts available from manufacturer - HCU. Truck is set up to tow a gooseneck trailer. Loss of braking capacity has put me in hazardous situations as the problem is intermittent. Previous repair, where dealer stated... Read more
ENGINE
Apr 11, 2025
Incident date: Apr 10, 2025
Mechanic said there was a fault in the hi pressure fuel injectors that’s causing the engine to run rich
ENGINE AND ENGINE COOLING
Apr 11, 2025
Incident date: Apr 10, 2025
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Feb 24, 2025
Incident date: Feb 24, 2025
In April 2022 after owning the car for 4 weeks the Eyesight went out. I was told it was due to the thermal control module. That was replaced. I’m n June 2023 the AC went out. They said it was the blower motor. That was replaced. In September 2023 the AC went out again. At that point they found the... Read more
POWER TRAIN
Apr 21, 2024
Incident date: Apr 21, 2024
Vehicle 4 years old under 100,000 miles now having transmission issues, vehicle took into for dealership for review (check engine light on)car owner informed service member that specializes in transmission repair not in for 3 weeks as of March 2024. Vehicle now experiencing slipping when acceleratio... Read more
VISIBILITY/WIPER
Dec 19, 2023
Incident date: Oct 23, 2023
The rear window was leaking a substantial amount of water soaking the back seat. Had the service bulletin done, which did not work. Then under further inspection found cracks in the rear power window track. Dealer told me GM would not cover replacement because it was out of the 3 year warranty. ... Read more
UNKNOWN OR OTHER
Dec 19, 2023
Incident date: Oct 23, 2023
The rear window was leaking a substantial amount of water soaking the back seat. Had the service bulletin done, which did not work. Then under further inspection found cracks in the rear power window track. Dealer told me GM would not cover replacement because it was out of the 3 year warranty. ... Read more
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Dec 19, 2023
Incident date: Oct 23, 2023
Valve cover is cracked, loosing coolant and oil, ruining alternator, smoking, smells like it’s burning. Runs rough, dash lights up. Dies while driving
ENGINE AND ENGINE COOLING
Aug 28, 2023
Incident date: Aug 28, 2023
The contact owns a 2016 Kia Soul. The contact stated while driving at an undisclosed speed, there was a ratting sound coming from under the hood. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated. The check engine warning light was illuminated. ... Read more
VISIBILITY:WINDSHIELD
Jul 17, 2023
Incident date: Jul 17, 2023
The contact owns a 2020 Subaru Outback. The contact stated that while seated in the parked vehicle in the garage with the vehicle turned off, the contact watched as the passenger’s side windshield cracked without impact. The contact stated that the crack extended approximately two feet. The cause ... Read more
AIR BAGS
Nov 5, 2021
Incident date: Apr 22, 2021
I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to connect to my car to provide AT&T internet plan (via Onstar). On 4/22/21 I was hit in my driver front & wheel, Onstar failed- never contacted us & the airbags did not deploy. I noti... Read more
Crash
2 injured
STEERING
Nov 5, 2021
Incident date: Apr 22, 2021
I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to connect to my car to provide AT&T internet plan (via Onstar). On 4/22/21 I was hit in my driver front & wheel, Onstar failed- never contacted us & the airbags did not deploy. I noti... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Nov 5, 2021
Incident date: Apr 22, 2021
I have had many issues with Onstar failing. I bought the 2020 Cadillac CT5 AWD 10/2020. It took Onstar over a month to connect to my car to provide AT&T internet plan (via Onstar). On 4/22/21 I was hit in my driver front & wheel, Onstar failed- never contacted us & the airbags did not deploy. I noti... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Aug 11, 2021
Incident date: Jun 16, 2021
There are multiple issues with the electrical / electronics The dealer has never found any data in the systems that shows issues. Driver speedometer screen disappears and will be gone for hours or a trip. Restarting car does not fix. Center console screen that shows camera information disappears a... Read more
Showing 50 of 60 complaints.
NHTSA Safety Ratings, 2020 CADILLAC CT5
2020 Cadillac CT5 4 DR AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 9.5% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2020 CADILLAC CT5
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.0L 4-cyl, Automatic (S10) (Rear-Wheel Drive) | 23.0 | 32.0 | 26.0 | Premium | $3,150 |
| 3.0L 6-cyl, Automatic (S10) (Rear-Wheel Drive) | 19.0 | 26.0 | 21.0 | Premium | $3,900 |
CO2 Emissions: 337.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2020 CADILLAC CT5
1,036 manufacturer communications from 545 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 180 |
| 350000 EQUIPMENT | 167 |
| 060000 ENGINE AND ENGINE COOLING | 112 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 70 |
| 100000 POWER TRAIN | 67 |
| 200000 WHEELS | 34 |
| 060000 ENGINE (PWS) | 31 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 30 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
23-NA-064
Apr 16, 2024
350000 EQUIPMENT
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
23-NA-064
Apr 16, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
22-NA-028
Mar 13, 2024
100000 POWER TRAIN
This service bulletin provides a repair procedure to correct a customer concern of a Whining/Whirring, Whistle, Squeaking, Groaning/Growling Noise Coming from Front Wheel/Engine Area.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIT5832L
Mar 11, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5863B
Mar 5, 2024
120000 EXTERIOR LIGHTING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5863B
Mar 5, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5863B
Mar 5, 2024
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To cl
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIE0782
Mar 1, 2024
060000 ENGINE AND ENGINE COOLING
This engineering information (EI Lite) is requesting technicians use the FPR App process in regard to finding coolant leaking around the Coolant Control Valve (CCV).
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-193
Feb 15, 2024
070000 FUEL SYSTEM, GASOLINE
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
22-NA-193
Feb 15, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin explains to the tech on where to look for a possible concern with the rockers causing the MIL to illuminate.
20-NA-018
Feb 14, 2024
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
20-NA-018
Feb 14, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
23-NA-055
Jan 30, 2024
350000 EQUIPMENT
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-055
Jan 30, 2024
110000 ELECTRICAL SYSTEM
This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.
23-NA-189
Jan 29, 2024
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Jan 29, 2024
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-214
Jan 26, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides Information on Purge Pump Part Replacement and Purge pump Part Number Interchangeability.
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
22-NA-240
Jan 11, 2024
060000 ENGINE AND ENGINE COOLING
This informational bulletin advises the tech to validate if oil is leaking into the cooling system and to test and verify were to leak is coming from before replacing all the parts that wouldn't apply to the repair.
PIC6536
Jan 10, 2024
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
This Preliminary information communicates to the technicians some additional diagnostic steps to perform if they encounter a no crank condition and/or loss of power steering.
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIP5841D
Jan 5, 2024
100000 POWER TRAIN
This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB to set.
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
21-NA-147
Dec 13, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a repair procedure to correct a customer concern of Coolant and/or Oil Leak, Malfunction Indicator Lamp (MIL) Illuminateda??.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-214
Dec 7, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides Information on Purge Pump Part Replacement and Purge Part Number Interchange.
PIT5851D
Dec 5, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This Preliminary information communicates an issues with the odometer being incorrect after a programming event and how the dealership can resolve the issue.
20-NA-018
Nov 30, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
20-NA-018
Nov 30, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on MDI 2 Required When Programming Vehicles with Vehicle Intelligence Platform (VIP).
17-NA-087
Nov 17, 2023
200000 WHEELS
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
010000 STEERING
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
17-NA-087
Nov 17, 2023
020000 SUSPENSION
This service bulletin provides information on Characteristics of Wide Low Aspect Ratio Tires, Vehicle Pulls Left or Right, Wanders, Follows Depressions in Road Surface, Tramlining.
PIT5985C
Nov 17, 2023
100000 POWER TRAIN
This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
21-NA-135
Nov 16, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
21-NA-135
Nov 16, 2023
350000 EQUIPMENT
This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
23-NA-206
Nov 15, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
23-NA-206
Nov 15, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on History DTCs To Ignore / NO SES / NO Malfunction Indicator Lamps / NO Warning Messages.
PIT5832K
Nov 14, 2023
100000 POWER TRAIN
This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
23-NA-189
Oct 25, 2023
110000 ELECTRICAL SYSTEM
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
23-NA-189
Oct 25, 2023
350000 EQUIPMENT
This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o
13-03-10-001K
Oct 12, 2023
200000 WHEELS
This service bulletin provides information on summer tire performance and tire cold weather cracking.
17-NA-239
Oct 12, 2023
030000 SERVICE BRAKES, HYDRAULIC
This bulletin provides information on possible normal brake drag caused by the vehicle parked for an extended period of time.
13-03-10-001K
Oct 12, 2023
350000 EQUIPMENT
This service bulletin provides information on summer tire performance and tire cold weather cracking.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
21-NA-275
Oct 10, 2023
100000 POWER TRAIN
This service bulletin provides repair information to correct customer concerns of Rear Wheel Lock Up, ABS Event, Loud Bang and a Flashing a??Da?? on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
Showing 100 of 1,036 bulletins.
CADILLAC CT5 - All Years Overview
Complete safety history for the CADILLAC CT5 across all model years (2020, 2026).
12
Total Recalls
143
Total Complaints
0
Investigations
15
Reported Crashes
3
Reported Fires
0
Reported Deaths