Complaint Statistics
71 total complaints
5 crashes 11 fires 6 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|
| ELECTRICAL SYSTEM | 8 |
| ENGINE | 7 |
| VEHICLE SPEED CONTROL | 5 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 3 |
| FUEL SYSTEM, GASOLINE | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| STEERING | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | 2 |
| AIR BAGS:FRONTAL | 2 |
Incident date: Feb 4, 2026
The contact owns a 2001 Buick Park Avenue. The contact stated that while starting the vehicle, the hood exploded and caught on fire. The fire was extinguished with 3 buckets of water. There was no property damage. It was unknown whether warning lights illuminated after the failure. There was no inju
... ry sustained; however, the contact stated that the incident was traumatic. The vehicle remained at the contact's residence, pending evaluation. No police report was filed. The contact related the failure to an unknown recall. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The failure mileage was approximately 200,000.Read more
Fire
Incident date: Apr 17, 2021
THE MOTOR CAUGHT ON FIRE EVERYTHING IN THE HOOD CAUGHT ON FIRE IN THE MIDDLE OF THE STREET. ORLANDO STREET FRESNO CA 93706.
Fire
Incident date: Apr 17, 2021
THE MOTOR CAUGHT ON FIRE EVERYTHING IN THE HOOD CAUGHT ON FIRE IN THE MIDDLE OF THE STREET. ORLANDO STREET FRESNO CA 93706.
Fire
Incident date: Apr 17, 2021
THE MOTOR CAUGHT ON FIRE EVERYTHING IN THE HOOD CAUGHT ON FIRE IN THE MIDDLE OF THE STREET. ORLANDO STREET FRESNO CA 93706.
Fire
Incident date: Feb 11, 2020
UPPER INTAKE MANIFOLD EXPLODED INTO AT LEAST 10 PIECES DURING START UP. STATIONARY . HAD NOT BEEN STARTED FOR TWO DAYS. IN DRIVEWAY.
Incident date: Apr 16, 2019
THE INTAKE PLENIUM EXPLODED AND STARTED A FIRE
Fire
1 injured
Incident date: Dec 19, 2016
OUR 2001 BUICK HAS HAD A ENGINE COMPARTMENT FIRE IT IS THE SAME CAUSE AS THIS RECALL- [XXX] -------------------------------------------------------------------------------- -CLOSE INVESTIGATION SUBJECT : ENGINE COMPARTMENT FIRES , 1 RECALL(S) DATE INVESTIGATION OPENED: OCT 22, 2002 DAT
... E INVESTIGATION CLOSED: MAR 09, 2004 NHTSA ACTION NUMBER: EA02030 COMPONENT(S): FUEL SYSTEM, GASOLINE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Fire
Incident date: Dec 19, 2016
OUR 2001 BUICK HAS HAD A ENGINE COMPARTMENT FIRE IT IS THE SAME CAUSE AS THIS RECALL- [XXX] -------------------------------------------------------------------------------- -CLOSE INVESTIGATION SUBJECT : ENGINE COMPARTMENT FIRES , 1 RECALL(S) DATE INVESTIGATION OPENED: OCT 22, 2002 DAT
... E INVESTIGATION CLOSED: MAR 09, 2004 NHTSA ACTION NUMBER: EA02030 COMPONENT(S): FUEL SYSTEM, GASOLINE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Fire
Incident date: Feb 11, 2011
ANY TIME THE THE BATTERY IS DISCONNECTED THE GAS NEEDLE GOES ON THE WRONG SIDE AND WILL NOT COME BACK IN PLACE UNTIL THE DASH IS REMOVED AND THIS PROBLEM IS FIXED AT A DEALERSHIP AND THIS COST.
Incident date: Nov 5, 2013
TL* THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE VEHICLE WAS IDLING, THE CONTACT NOTICED FLUID LEAKINF ON THE GROUND. APPROXIMATELY A YEAR AGO, THE VEHICLE HAD AN ABNORMAL ODOR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THERE WAS AN
... OIL LEAK THAT LEAKED ONTO THE MANIFOLD, WHICH CAUSED THE ABNORMAL ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.Read more
Incident date: Sep 19, 2014
A 2001 BUICK PARK AVENUE WAS PURCHASED ON APRIL 27, 2014. IT RAN GOOD UNTIL SEPTEMBER 19, 2014. ON THAT DAY MY SON WAS DRIVING THE VEHICLE. SUDDENLY THE CHECK ENGINE LIGHT STARTED FLASHING AND THE CAR LOST ALL POWER ON A SIDE ROAD. HE WAS ABLE TO START IT AFTER HAVING TO PULL OVER WITH NO LIGHTS, P
... OWER BRAKES OR STEERING. I TOOK IT FOR A TEST RIDE AND IT DID THE SAME THING. WE GOT IT HOME AND FAILED TO REPAIR IT BY OURSELVES. WE TOOK IT TO A REPAIR GARAGE AND THEY SAID THE PROBLEM WAS THE MAF SENSOR. THE TECHNICIAN SHOWED ME HOW TO TAP ON THE ENCLOSURE (WITH A SCREWDRIVER) WHICH HOUSED THE PART AND THE ENGINE WOULD SPUTTER AND MISS. AFTER INSTALLING A NEW MAF SENSOR IT NOW RUNS FINE. WE LOOKED AT THE VEHICLE HISTORY AND IT NEEDED A NEW MAF SENSOR TWO OTHER TIMES. ONCE AT 9/2013 AND ANOTHER AT 6/2012. IT IS SURPRISING AND SHOCKING THAT THE FAILURE OF THIS PART CAUSES THE ENTIRE ENGINE TO SHUT DOWN, CREATING A DANGEROUS SITUATION. A BRAND NEW MAF SENSOR FROM THE BUICK DEALER COSTS $430 WHICH IS OBVIOUSLY GEARED TOWARDS SELLING TO REPAIR SHOPS VS. DO IT YOURSELF MECHANICS. THIS RIDICULOUS HIGH PRICE HAS CREATED A MARKET FOR CHEAPER MAF SENSORS WHICH MAY OR MAY NOT BE OEM PARTS. THE PART REMOVED WAS A DELPHI SENSOR WHICH ONLY LASTED ONE YEAR. GM HAS GOT TO COME UP WITH A SOLUTION TO THIS POTENTIALLY DEADLY PROBLEM. IT IS PUTTING PEOPLE AT RISK. SIMPLY BUYING AN AUTHENTIC GM PART IS NOT ENOUGH BECAUSE IT STILL EVENTUALLY FAILS AND THE CAR TOTALLY SHUTS DOWN, WHICH IS UNACCEPTABLE. A SEARCH ON THE INTERNET REVEALS OTHERS WITH THE EXACT SAME PROBLEM. *TRRead more
Incident date: Dec 18, 2013
MY DAUGHTER HAD A HEAD ON ACCIDENT WITH ANOTHER VEHICLE. THE AIRBAG DID NOT DEPLOY IN OUR 2001 BUICK PARK AVE. SHE DIED FROM HER INJURIES. SHE WAS 17 YEARS OLD. *TR
Crash
1 deaths
Incident date: Dec 18, 2013
MY DAUGHTER HAD A HEAD ON ACCIDENT WITH ANOTHER VEHICLE. THE AIRBAG DID NOT DEPLOY IN OUR 2001 BUICK PARK AVE. SHE DIED FROM HER INJURIES. SHE WAS 17 YEARS OLD. *TR
Crash
1 deaths
Incident date: Jun 8, 2014
DRIVING DOWN THE EXPRESSWAY, THE CAR JUST SHUT OFF. MY DAUGHTER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD WITHOUT WRECKING (LUCKILY), IT WOULD NOT RESTART, WE HAD THE CAR TOWED. THE CODE READER INDICATED A PROBLEM WITH THE ANTI-THEFT SYSTEM. IF YOU CLEAR THE CODES, OR DISCONNECT THE BATTERY, THE
... CAR WILL START. THIS HAS HAPPENED MULTIPLE TIMES. MY DAUGHTER HAS LEARNED HOW TO CLEAR CODES WITH A CODE READER, BUT THIS IS UNSAFE. THE DEALER SAYS THEY HAVE NOT HAD A RECALL ON THIS, BUT IT SOUNDS EXACTLY LIKE THE OTHER IGNITION SWITCH PROBLEMS ON THE OTHER GM VEHICLES. THEY NEED TO BE RECALLED!! *TRRead more
Incident date: Aug 7, 2014
ON 4 SEPARATE OCCASIONS AND WHILE TRAVELING AT SPEED AROUND 50-65 MILES PER HOUR MY CAR WOULD JUST SHUT OFF. I WOULD LOOSE POWER STEERING AND IT WOULD BE HARD TO OPERATE THE VEHICLE. THE LAST TIME THIS HAPPENED I WAS ON A MAJOR FREEWAY AND HAD TO PULL OVER AS CARS WOULD JUST DRIVE BY AT 60 MILES P
... ER HOUR OR FASTER. I THINK IT IS RIDICULOUS THAT MY CAR IS NOT INCLUDED IN THE RECALL. THIS IS A MAJOR SAFETY ISSUE AND IF I OR MY FAMILY WOULD HAVE BEEN HURT OR KILLED I AM SURE GM WOULD ADD MORE CARS TO THE RECALL. WHY SHOULD I HAVE TO WAIT FOR A TRAGIC INCIDENT TO HAPPEN. I TOOK MY CAR TO A SHOP AND THEY INFORMED ME THAT IS WAS THE IGNITION ISSUE DUE TO THE PK3 SECURITY SYSTEM GM HAS ON THIS CAR. *TRRead more
Incident date: Feb 6, 2014
WHILE ATTEMPTING TO START THE CAR AFTER THE IGNITION WAS CRANKED FOR LESS THAN ONE SECOND THERE WAS AN EXPLOSION FROM UNDER THE HOOD RESULTING IN FIRE. THE FIRE WAS PUT OUT WITHIN A MINUTE DUE TO ACCESS OF A NEARBY FIRE EXTINGUISHER. UPON EXAMINATION OF THE ENGINE COMPARTMENT THE ENTIRE INTAKE MANI
... FOLD HAD EXPLODED OFF OF THE ENGINE AND THERE WAS FIRE DAMAGE TO WIRING AND HOSES. THE CAR WAS PARKED OUTSIDE OVERNIGHT AND THE TEMPERATURE WAS 5 DEGREES F. IT IS A GOOD THING I HAD RECENTLY PURCHASED THIS CAR FROM MY AGING PARENTS. *TRRead more
Fire
Incident date: Feb 6, 2014
WHILE ATTEMPTING TO START THE CAR AFTER THE IGNITION WAS CRANKED FOR LESS THAN ONE SECOND THERE WAS AN EXPLOSION FROM UNDER THE HOOD RESULTING IN FIRE. THE FIRE WAS PUT OUT WITHIN A MINUTE DUE TO ACCESS OF A NEARBY FIRE EXTINGUISHER. UPON EXAMINATION OF THE ENGINE COMPARTMENT THE ENTIRE INTAKE MANI
... FOLD HAD EXPLODED OFF OF THE ENGINE AND THERE WAS FIRE DAMAGE TO WIRING AND HOSES. THE CAR WAS PARKED OUTSIDE OVERNIGHT AND THE TEMPERATURE WAS 5 DEGREES F. IT IS A GOOD THING I HAD RECENTLY PURCHASED THIS CAR FROM MY AGING PARENTS. *TRRead more
Fire
Incident date: Feb 6, 2014
WHILE ATTEMPTING TO START THE CAR AFTER THE IGNITION WAS CRANKED FOR LESS THAN ONE SECOND THERE WAS AN EXPLOSION FROM UNDER THE HOOD RESULTING IN FIRE. THE FIRE WAS PUT OUT WITHIN A MINUTE DUE TO ACCESS OF A NEARBY FIRE EXTINGUISHER. UPON EXAMINATION OF THE ENGINE COMPARTMENT THE ENTIRE INTAKE MANI
... FOLD HAD EXPLODED OFF OF THE ENGINE AND THERE WAS FIRE DAMAGE TO WIRING AND HOSES. THE CAR WAS PARKED OUTSIDE OVERNIGHT AND THE TEMPERATURE WAS 5 DEGREES F. IT IS A GOOD THING I HAD RECENTLY PURCHASED THIS CAR FROM MY AGING PARENTS. *TRRead more
Fire
Incident date: Jan 1, 2011
HEADLIGHT ASSEMBLY, AFTER ABOUT 4 YEARS THE HEADLIGHT ASSEMBLIES ON THE VEHICLE BECOME FOGGED OVER SO BADLY THAT YOU CANNOT SEE THE ROAD VERY CLEARLY AT NIGHT. THIS IS DUE TO THE AUTO MAKERS USING PLASTIC FOR THE LENS COVER INSTEAD OF USING GLASS ON THE ASSEMBLIES, IF THEY USED GLASS THERE WOULD NOT
... BE A PROBLEM, THE HEADLIGHT ASSEMBLIES ARE JUST AS IMPORTANT AS THE WINDSHIELD. *TRRead more
Incident date: Jan 1, 2011
HEADLIGHT ASSEMBLY, AFTER ABOUT 4 YEARS THE HEADLIGHT ASSEMBLIES ON THE VEHICLE BECOME FOGGED OVER SO BADLY THAT YOU CANNOT SEE THE ROAD VERY CLEARLY AT NIGHT. THIS IS DUE TO THE AUTO MAKERS USING PLASTIC FOR THE LENS COVER INSTEAD OF USING GLASS ON THE ASSEMBLIES, IF THEY USED GLASS THERE WOULD NOT
... BE A PROBLEM, THE HEADLIGHT ASSEMBLIES ARE JUST AS IMPORTANT AS THE WINDSHIELD. *TRRead more
Incident date: Jul 26, 2010
TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE CRUISE CONTROL WAS SET AT 70 MPH HE ATTEMPTED TO DISENGAGE IT, THE VEHICLE ACCELERATED OVER 70 MPH. THE CONTACT STATED THAT HE ALSO EXPERIENCED FAILURE WITH THE VEHICLES HEAD LIGHTS, HIGH BEAMS AND THE FUEL GAUGE GAVE AN INCORRECT READING.
... WHEN THE VEHICLE WAS OUT OF FUEL THE GAUGE DISPLAYED FULL AND WHEN THERE WAS NO FUEL IT ALSO DISPLAYED FULL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 86743 AND THE CURRENT MILEAGE WAS 88,651. UPDATED 3/7/11 *CN UPDATED 04/29/11Read more
Incident date: Jul 26, 2010
TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE CRUISE CONTROL WAS SET AT 70 MPH HE ATTEMPTED TO DISENGAGE IT, THE VEHICLE ACCELERATED OVER 70 MPH. THE CONTACT STATED THAT HE ALSO EXPERIENCED FAILURE WITH THE VEHICLES HEAD LIGHTS, HIGH BEAMS AND THE FUEL GAUGE GAVE AN INCORRECT READING.
... WHEN THE VEHICLE WAS OUT OF FUEL THE GAUGE DISPLAYED FULL AND WHEN THERE WAS NO FUEL IT ALSO DISPLAYED FULL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 86743 AND THE CURRENT MILEAGE WAS 88,651. UPDATED 3/7/11 *CN UPDATED 04/29/11Read more
Incident date: Jul 26, 2010
TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE THE CRUISE CONTROL WAS SET AT 70 MPH HE ATTEMPTED TO DISENGAGE IT, THE VEHICLE ACCELERATED OVER 70 MPH. THE CONTACT STATED THAT HE ALSO EXPERIENCED FAILURE WITH THE VEHICLES HEAD LIGHTS, HIGH BEAMS AND THE FUEL GAUGE GAVE AN INCORRECT READING.
... WHEN THE VEHICLE WAS OUT OF FUEL THE GAUGE DISPLAYED FULL AND WHEN THERE WAS NO FUEL IT ALSO DISPLAYED FULL. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE MILEAGE WAS 86743 AND THE CURRENT MILEAGE WAS 88,651. UPDATED 3/7/11 *CN UPDATED 04/29/11Read more
Incident date: Jan 1, 1901
2001 BUICK PARK AVENUE. CONSUMER REQUEST ANY RECALLS ON VEHICLE WITH STEERING PROBLEMS. *TGW
Incident date: Feb 22, 2009
TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE DRIVING APPROXIMATELY 55 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED WITHOUT WARNING TO 80 MPH AND ABOVE. THERE WERE NO WARNING LIGHTS ILLUMINATED WHEN THIS OCCURRED. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE FAILURE HAS OC
... CURRED INTERMITTENTLY FOR TWO MONTHS. THE VEHICLE'S SPEED ALSO INCREASED WITHOUT WARNING WHEN THE CRUISE CONTROL WAS NOT ENGAGED. THE CONTACT EXPERIENCED SOME RESISTANCE WHEN ATTEMPTING TO DISENGAGE THE CRUISE CONTROL. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000 AND CURRENT MILEAGE WAS 57,365.Read more
Incident date: Aug 1, 2008
TL*THE CONTACT OWNS A 2001 BUICK PARK AVENUE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THEY COULD NOT DIAGNOSE THE ISSUE. THE VEHICLE WAS TAKEN IN FOR SERVICE, BUT THE ISSUE STILL PERSISTS. THE CONTACT FEELS THAT THE FAILU
... RE COULD CAUSE INJURIES IF IT OCCURS WITHOUT WARNING IN TRAFFIC. THE CURRENT MILEAGE WAS 200,000 AND FAILURE MILEAGE WAS 170,000.Read more
Incident date: Jan 1, 1901
2001 BUICK PARK AVENUE WITH ENGINE PROBLEMS. CONSUMER STATES THAT THE ENGINE CUTS OUT WHEN ACCELERATING. DEALER STATES THAT EVERYTHING WAS TESTED AND WAS FOUND TO BE NORMAL. DEALER STATED THAT HE WAS PROBABLY PUSHING THE ACCELERATOR DOWN TO FAST. *KB
Incident date: Nov 15, 2001
NUMEROUS SAFETY AND NON SAFETY PROBLEM'S WITH THIS VEHICLE SINCE IT HAS BEEN NEW. GM REFUSED TO FURTHER WORK ON THIS VEHICLE SAYING (WITH A 7 YEAR, 100,000 MILE FULLY PAID HIGHEST LEVEL EXTENDED WARRANTY ON THIS VEHICLE PURCHASED FROM THE SELLING DEALER) AT APPROXIMATELY 35,000 MILES THAT THERE WER
... E SO MANY PROBLEMS WITH THE VEHICLE, THEY WOULD NO LONGER WORK ON THE VEHICLE, AND DID NOT. NEITHER THE DEALER OR GM RESPONDED AT ALL TO A BBB COMPLAINT. CONTACTS WITH GM ITSELF WERE TOTALLY FRUITLESS WITH A PERCEIVED ATTITUDE OF "WHO CARES" ABOUT YOUR PROBLEM WITH THE VEHICLE WE MANUFACTURED, SINCE YOU PAID FOR IT IN FULL. THESE PROBLEMS HAVE BEEN CONTINUOUS OVER THE 7 YEARS OF OWNERSHIP WITH NO SATISFACTION FROM GM. THEREFORE, THIS REPORT IS NOT ON ONE SPECIFIC PROBLEM, BUT MANY, MANY PROBLEMS OVER A SEVEN YEAR TIMEFRAME, THE LEAST OF WHICH I BELIEVE ARE PLAIN OUTRIGHT FRAUD! *TRRead more
Incident date: Sep 27, 2006
LEFT TURN SIGNAL DOES NOT DISENGAGE ONCE TURN IS COMPLETED. THE TURN SIGNAL STAYS ON, EVEN AFTER TURNING OFF ENGINE; RESULTING IN DRAINING THE BATTERY DEAD. *TR
Incident date: Nov 11, 2007
DURING A TRIP FROM NEW MEXICO TO ARKANSAS, I WAS DRIVING WITH THE CRUISE CONTROL ON. SUDDENLY THE CRUISE CONTROL CAUSED THE VEHICLE TO ZOOM. THIS HAS NOW HAPPENED A TOTAL OF 8 TIMES. ONE TIME I WAS IN A PLACE TO SEE HOW FAR IT WOULD GO. FROM A SPEED OF 65, THE TRANSMISSION SUDDENLY DOWNSHIFTED A
... ND THE CAR ACCELERATED TO 90 MILES PER HOUR. IT DISCONNECTED WHEN I HIT THE BRAKE. ON TWO OTHER OCCASIONS, WHILE DRIVING ON THIS TRIP, AFTER DISCONNECTING THE CRUISE CONTROL BY APPLYING THE BRAKE, THE CRUISE CONTROL SUDDENLY RECONNECTED WITH OUT ANY INPUT FROM ME. I FEEL THAT THESE TYPE UNCOMMANDED INPUTS ARE DANGEROUS AND ASK FOR AN INVESTIGATION TO SEE IF THIS IS A COMMON PROBLEM WITH GM VEHICLES. *TRRead more
Incident date: Sep 30, 2007
MAJOR TRANSMISSION FAILURE WITH ONLY 85,000 MILES. *TR
Incident date: Aug 19, 2007
WHILE DRIVING, "AIR BAG, SECURITY, AND SERVICE VEHICLE SOON" SENSOR LIGHTS COME ON AND STAY ON - AIR CONDITIONER QUITS WORKING, WINDOWS WON'T ROLL DOWN, AND DOORS DON'T UNLOCK WHEN CAR IS STOPPED AND PUT IN "PARK"...HEADS-UP DISPLAY SHOWS "CHECK GAUGES" WARNING...GAUGES READINGS - BATTERY STATE????,
... COOLANT TEMP ????, OIL PRESSURE ????, OIL LIFE INDEX ????...LIGHT SHOWING WHAT GEAR VEHICLE IS IN GOES OUT. I'VE HAD VEHICLE TO DEALER 8 TIMES IN PAST YR. AND ISSUED 2 COMPLAINTS WITH BUICK CUSTOMER SERVICE WITH NO RESOLUTION. CHECKED BY 2 DEALERS - PROBLEM GOING ON FOR OVER 3 YRS. AND GETTING WORSE. DEALER HAS CONTACTED TECH SUPPORT AT BUICK BUT THEY CANNOT RESOLVE THE PROBLEM EITHER. *TRRead more
Incident date: Aug 15, 2006
I HAVEN'T HAD AN EARTH SHATTERING EVENT YET BUT MY PROBLEM IS ELECTRICAL SO ITS ONLY A MATTER OF TIME BEFORE SOMETHING BAD HAPPENS . DURING NORMAL OPERATION EVERYTHING ELECTRICAL SHUTS DOWN(HEADLIGHTS, TAILLIGHTS,DASHBOARD LIGHTS,RADIO ETC.). THE CAR WILL THEN JERK AS IF IT HAS STALLED, THE WARNING
... LIGHTS COME ON THEN GO BACK OFF AND THE CAR RESUMES RUNNING NORMALLY. THE VEHICLE GIVES NO CODE WHILE HOOKED TO A DIAGNOSTIC DEVICE AND THE DEALERSHIP CAN'T FIX IT UNTIL "SOMETHING BREAKS. *NMRead more
Incident date: Aug 29, 2006
DT*: THE CONTACT STATED WHILE DRIVING 5-10 MPH AND MAKING TURNS THE VEHICLE SHUTTERED IN MOTION AND SOUND. THERE WAS ALSO DIFFICULTY IN STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THERE WAS A TECHNICAL SERVICE BULLETIN WHICH DIRECTED THAT THE POWER STEERING PRESSURE
... HOSE AND A POWER STEERING RETURN HOSE TO BE REPLACE. THE REPAIRS WERE PERFORMED BY THE INDEPENDENT REPAIR SHOP. THE CONTACT WAS ALERTED BY THE INDEPENDENT REPAIR SHOP THAT THERE HAD BEEN MANY COMPLAINTS REGARDING THE SAME PROBLEM WITH THE VEHICLE AND THE PROBLEM WAS CAUSE BY WAY THE HOSES WERE MANUFACTURER WHICH ALLOWED FOR THE HOSES TO SOFTEN CREATING AN OPPORTUNITY FOR WEAR AND TEAR. THE MANUFACTURER WAS CONTACTED WHO DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE DEALER ALERTED THE CONTACT THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS ALREADY REPAIR.Read more
Incident date: Apr 16, 2006
TRANSMISSION FAILED IN CONSUMER'S 2001 BUICK PARK AVENUE. *KB *NM
Incident date: Jul 18, 2006
DT: THE CONTACT STATED THE PLANETARY GEARS OF THE TRANSMISSION ARE GOING OUT AND THE CONTACT FEELS THIS SHOULD NOT BE HAPPENING THIS EARLY WITH THE VEHICLES AND THAT IT IS A DEFECT.*AK
Incident date: Jun 12, 2006
LEAKING PLASTIC UPPER INTAKE MANIFOLD DO TO POOR DESIGN. *NM
Incident date: Aug 1, 2005
VEHICLE TO WHICH THIS REPORT REFERS IS A 2001 BUICK, PARK AVENUE ULTRA, 4 DOOR, SEDAN. THE VIN # IS [XXX], WITH 20,724 MILES. SHORTLY AFTER PURCHASE I NOTICED A SLIGHT SEPARATION IN THE DRIVERS SIDE SEAT BELT LATCH. SINCE IT DID NOT POSE AN IMMEDIATE DANGER I TOOK NO ACTION TO HAVE IT REPLACED.
... THIS MONTH THE BELT BECAME INOPERATIVE, CAME APART, AND I HAD IT REPLACED. THIS COULD POSE A REAL DANGER TO THE DRIVER IF THE THERE WAS AN ACCIDENT AND THE SEAT BELT FAILED. THE FAILED PART IS AVAILABLE. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jul 14, 2005
DT: 2001 BUICK PARK AVENUE. THE CONSUMER STATES THAT THE VEHICLE WAS TAKEN TO THE SERVICE DEPARTMENT ON JULY 14, 2005. THEY FOUND THAT THE DRIVER'S SIDE TIE ROD HAD GONE BAD. THE VEHICLE HAD ONLY 33,939 MILES ON IT. THE CONSUMER DECIDED TO HAVE BOTH TIE RODS FIXED. THERE HAVE BEEN NO PROBLEMS W
... ITH THE VEHICLE SINCE IT WAS REPLACED. *AKRead more
Incident date: Oct 19, 2004
CHROME ON WHEELS DETERIORATES AND LETS AIR ESCAPE FROM TIRES CAUSING TIRES TO RUN HOT AND GO FLAT. CAUSED WHEEL TO BLOW OUT WHEN HIT POT HOLE AND WHEN TO SIDE OF ROAD. CHROME SEPARATIONS CANNOT BE SEALED BY TIRE DEALERSHIP. *JB
Incident date: May 25, 2005
DT: CONSUMER WAS STEERING WHEN THE STEERING RACK BROKE. CONSUMER IS CONCERNED WITH THE SAFETY OF THIS RACK BREAKING. SHE WAS PULLING INTO HER DRIVEWAY WHEN THE STEERING RACK BROKE. *TT
Incident date: Dec 12, 2004
VIN, [XXX] BUICK 2001 PARK AVENUE DEALER: PERFORMANCE BUICK - PONTIAC 4033 PORTSMOUTH BLVD CHESAPEAKE, VA 23321-9249 PH: (757) 488-3500 E-MAIL: WWW.PERFORMANCEBUICK.COM CUSTOMER NO: [XXX] INV
... OICE NO.: [XXX] REPAIR: REPLACED POWER STEERING RACK, POWER STEERING PRESSURE HOSE AND ALIGN. COMPLAINT: THE AUTOMOBILE, A 2001 PARK AVENUE, WITH A MILEAGE OF 66,469 MILES STEERING SYSTEM HAD TO HAVE THE REPAIR AS LISTED ABOVE. AS A BUICK OWNER SINCE 1987, I HAVE NEVER HAD TO HAVE THIS TYPE OF REPAIRS ON ANY OF THE PREVIOUS FAMILY LUXURY CARS (ELECTRA & PARK AVENUES) WITHOUT BEEN COVER UNDER FACTORY WARRANT. WITH A TOTAL REPAIR PRICE OF $1235.23 FOR LABOR ($276.00) AND PARTS ($959.23), I NEED A VERY CLEAR EXPLANATION AND/OR A REFUND FOR SUCH REPAIRS FOR A BUICK PARK AVENUE WITH LOW MILEAGE. QUESTION: IN THE FUTURE, WILL MY FAMILY AND I BE SUBJECTED WITH THIS STEERING PROBLEM AND REPAIRS EVERY 66,000 MILES OR LESS? IF SO, PLEASE INFORM ME OF ANY OTHER PROBLEMS THAT MIGHT DEVELOPE FROM YOUR MAGNETIC STEERING SYSTEM. PLEASE REPLY AS SOON AS POSSIBLE. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Oct 21, 2004
CAR FAILED TO START PROPERLY AND DEALER INDICATED THE "FUEL PRESSURE REGULATOR IS LEAKING". THE FUEL PRESSURE REGULATOR WAS REPLACED AND THE PROBLEM SOLVED, BUT I WAS CHARGED FOR THE SERVICE. A RECALL HAD BEEN PLACED ON THE SAME CAR (BUICK PARK AVENUE) MODEL FOR FACTOR REPLACEMENT OF THE FUEL PRES
... SURE REGULATOR FOR OTHER CARS BOUGHT THE SAME YEAR (2000). WAS TOLD I MUST FILE A COMPLAINT IF I EXPECTED TO HAVE THE SERVICE PAID BY A RECALL.*AKRead more
Incident date: Oct 21, 2004
CAR FAILED TO START PROPERLY AND DEALER INDICATED THE "FUEL PRESSURE REGULATOR IS LEAKING". THE FUEL PRESSURE REGULATOR WAS REPLACED AND THE PROBLEM SOLVED, BUT I WAS CHARGED FOR THE SERVICE. A RECALL HAD BEEN PLACED ON THE SAME CAR (BUICK PARK AVENUE) MODEL FOR FACTOR REPLACEMENT OF THE FUEL PRES
... SURE REGULATOR FOR OTHER CARS BOUGHT THE SAME YEAR (2000). WAS TOLD I MUST FILE A COMPLAINT IF I EXPECTED TO HAVE THE SERVICE PAID BY A RECALL.*AKRead more
Incident date: Apr 1, 2002
THE CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION, AND THE AIR BAGS DID NOT DEPLOY. THE VEHICLE HIT A TRACTOR TRAILER. *AK *SC *JB
Crash
1 injured
Incident date: Apr 24, 2004
ON A RECENT TRIP TO DELAWARE, ON SEVERAL OCCASIONS WHEN ATTEMPTING TO SET OR RESUME SPEED, THE SPEED INCREASED RAPIDLY UNTIL THE CRUISE CONTROL WAS MANUALLY DISABLED. MY VEHICLE IS A 2001 BUICK PARK AVENUE. GM SERVICE BULLETINS 120901 AND 030604056 DESCRIBE THE PROBLEM BUT DO NOT CLASSIFY IT AS A
... SAFETY DEFECT. I BELIEVE THE INCIDENTS WOULD HAVE BEEN SERIOUS HAD WE NOT REACTED QUICKLY.*AKRead more
Incident date: Apr 2, 2004
WHILE DRIVING AT 60 MPH AND WITHOUT WARNING THE ENGINE STALLED ON THE HIGHWAY. THE CONSUMER PULLED OVER TO THE SHOULDER AND FIVE MINUTES LATER THE VEHICLE WAS ABLE TO START. THE VEHICLE HAS BEEN TO TWO DIFFERENT DEALERS WHO COULD NOT FIND THE PROBLEM. *MR *SC *JB
Incident date: Nov 24, 2003
DEFECTIVE RACK AND PINION. *PH ON SEVERAL OCCASIONS, THE POWER STEERING FAILED. *TT 8JB
Incident date: Jan 8, 2004
A SHORT IN THE REAR WINDOW DEFROSTER CAUSED A FIRE IN THE PASSENGER COMPARTMENT.*AK
Fire
THE SIDE TERMINAL CAME OFF THE BATTERY WHILE VEHICLE WAS PARKED. THE DRIVER WAS CONCERNED THAT TERMINAL WOULD COME OFF WHILE DRIVING. *AK
Showing 50 of 71 complaints.