2023 BRAUN RAM PROMASTER
2 recalls, 4 complaints
26V171000 Mar 20, 2026
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigatio... Read more
Consequence
A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Remedy
Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
25V330000 May 21, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, ... Read more
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
ENGINE
Oct 15, 2025
Incident date: Aug 15, 2025
The engine shut down when the car stops at a red light or stop sign. There are metal shavings in the oil due to issues with the pistons.
SERVICE BRAKES
Aug 11, 2025
Incident date: Aug 9, 2025
My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.
VEHICLE SPEED CONTROL
Aug 11, 2025
Incident date: Aug 9, 2025
My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.
ELECTRICAL SYSTEM
Aug 11, 2025
Incident date: Aug 9, 2025
My HCU has failed and now I don't have anti-lock braking, electronic stability control, traction control, or cruise control. I have contacted Mopar and two Ram dealers in my area but they just tell me there is no remedy. This has been going on since December of 2024.
NHTSA Safety Investigations, BRAUN RAM PROMASTER
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE26002
Opened: Mar 2, 2026
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system... Read more
BRAUN RAM PROMASTER - All Years Overview
Complete safety history for the BRAUN RAM PROMASTER across all model years (2023, 2024).
3
Total Recalls
6
Total Complaints
1
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
BRAUN RAM PROMASTER - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 1 | 2 | View |
| 2023 (current) | 2 | 4 |