Complaint Statistics
51 total complaints
3 fires
Top Reported Components
| Component | Complaints |
| AIR BAGS | 20 |
| ENGINE | 6 |
| FUEL/PROPULSION SYSTEM | 6 |
| FUEL SYSTEM, DIESEL | 4 |
| ELECTRICAL SYSTEM | 3 |
| EXTERIOR LIGHTING | 3 |
| POWER TRAIN | 2 |
| STEERING | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
Incident date: Mar 22, 2023
While driving for a few months now at 5K miles the car is having steering control issues. Where the steering is sticky while driving shifting from side to side and locking in a steady state while driving around a bend. There are no safety warnings present on the dashboard. Because of this vehicle is
... sue, I feel unsafe driving my vehicle. I have taken it to a dealership to look at and investigate. They’ve told me the power steering rack needs a replacement. The power steering rack is currently on back order until July. I am hoping for a loaner vehicle, because I do not feel safe driving my vehicle with this problem still occurring. This could cause a possible accident that I would hope could be prevented.Read more
Incident date: Oct 3, 2020
ESP malfunctioned while driving on highway: tires braked several times rapidly on one side without warning, making car difficult to control. Immediately took foot off gas and had to steer out of a small fishtail. At the time I was driving at normal speed, not cornering aggressively or anything, on a
... smooth dry road. In heavy traffic or on a wet road this could have resulted in a crash. On just a couple occasions shortly before this occurred, while going around corners at highway or near-highway speeds there was a sensation that the steering direction suddenly "slipped" a notch, with a sort of thunk from the tires. At the time I attributed it to unseen road bumps, but after experiencing the more serious failure I realized it was the same asymmetrical braking just on a smaller scale. No warning lights gave any indicator of this dangerous sensor fault. During the most serious incident, the ESP light flickered briefly but that is the only time any lights appeared at all. I would expect this system to "fail safe" by deactivating, rather staying active and risking loss of control. Dealer garage said the problem "might" be the ESP sensor yaw rate sensor (G202) but can't guarantee that will fix it. I found several reports online of others experiencing loss of control due to Audi A3 ESP malfunction: 1) https://www.audi-sport.net/xf/threads/esp-driving-me-nuts.225172/ 2) https://www.audi-sport.net/xf/threads/yaw-sensor-g202-replacement-location.350445/ 3) http://www.vask.org.nz/index.php?topic=41577.0Read more
Incident date: Aug 1, 2017
Airbag warning light came on. Dealer said passenger seat occupancy sensor must be replaced, at cost of $1500-3000 since it's 5 months past my warranty. Numerous Audi models from 2012 onward have a recall for this sensor, but not my 2011 model (yet). Other automakers have extended their warranty for
... this safety-critical part -- BMW to 15 years, for example. Technicians could not tell me if the sensor error means all airbags are disabled, passenger airbag only is disabled, or passenger airbag is always-on (dangerous for children).Read more
Incident date: Jan 3, 2020
MY SON WAS DRIVING MY 2011 AUDI A3 TDI TO THE GYM AT NIGHT WHEN HE CALLED ME THE CAR WOULD NOT ACCELERATE AND HAD A WARNING LIGHT COME ON. I TOLD HIM TO GOOGLE IT AND HE FOUND OUT IT WAS A GLOW PLUG INDICATOR. I TOLD HIM TO CONTINUE DRIVING IT IN THE LIMP MODE. THE CAR DIED WHILE MOVING AND MY SON W
... AS ABLE TO COAST INTO A PARKING LOT. THIS COULD OF BEEN A DIFFERENT STORY ON A BUSY INTERSTATE. I HAD TO PICK HIM UP AND HAD THE CAR TOWED IN THE MORNING. TO FIND OUT THIS CAR IS NOTORIOUS FOR CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AND THAT IS EXACTLY WHAT HAPPENED. WHEN I SAY CATASTROPHIC, METAL IS SHREDDED AND GOES INTO THE INJECTORS AND CONTAMINATES EVERYTHING THAT CARRIES FUEL. IT IS ABOUT A 7K TO 8K REPAIR. I HAVE USED NOTHING BUT LOW SULFUR DIESEL. IT'S RIDICULOUS A RECALL HASN'T BEEN ISSUED TO PREVENT THIS ISSUE. SINCE THIS HAPPENED I HAVE FOUND COMPLAINTS SCATTERED THROUGHOUT THE INTERNET.Read more
Incident date: May 27, 2019
INTERMITTENT FAILURE OF EXTERIOR LIGHTS TO INCLUDE HEADLIGHTS, TURN SIGNAL LIGHTS, AND BRAKE LIGHTS DURING DRIVING. THE FIRST OCCURRENCE WAS AT NIGHT. FAULT SEEMS TO BE (ENGINE) TEMPERATURE DEPENDENT (I.E. - DOES NOT SEEM TO OCCUR WHEN ENGINE BAY IS COLD). ISSUE CONTINUED TO OCCUR INTERMITTENTLY
... FOR SEVERAL DAYS (UNTIL THE PARTS IN THE FOLLOWING DESCRIPTION WERE REPLACED). THE PLASTIC HOUSING FOR A 30 AMPERE FUSE (POSITION F16) IN THE ENGINE COMPARTMENT WAS PARTIALLY MELTING. THE MELTED FUSE RESIDUE WORKED ITSELF INTO THE FUSE BOX TERMINALS (CAUSING DAMAGE OF THE FUSE BOX) AND CAUSING A FAULTY CONNECTION WHICH IN TURN CAUSED THE INTERMITTENT FAILURES OF THE EXTERIOR LIGHTS. I HAVE ATTACHED PICTURES OF THE F16 (POSITION) 30 AMPERE FUSE SHOWING ITS PARTIALLY MELTED PLASTIC BODY AND THE FUSE HOLDER BLOCK (ALSO WITH PARTIALLY MELTED CONTACT POSITION / TERMINAL AREA). UPON FURTHER INVESTIGATION, THE FAULT IS EXACTLY THE SAME AS A CURRENT NHTSA CAMPAIGN ID 13V569000 FOR A VW (A SISTER COMPANY OF AUDI) IN BOTH THE FUSE LOCATION AND ITS AFFECTS. IT'S NOT UNCOMMON FOR VW AND AUDI TO USE SAME PARTS. FAILURE OF EXTERIOR LIGHTS (ESPECIALLY AT NIGHT) IS EXTREMELY HAZARDOUS. INTERNET SEARCH SHOW MULTIPLE OCCURRENCES OF THE SAME ISSUE FOR AUDI A3 (SIMILAR MODEL YEARS). OWNER HAS THE FAULTY PARTS (FOR YOUR INSPECTION IF NEED BE). THANK YOU.Read more
Incident date: May 25, 2019
TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. I
... N ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.Read more
Incident date: May 25, 2019
TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. I
... N ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI FLATIRONS (13321 W MIDWAY BLVD, BROOMFIELD, CO 80020, (866) 604-3244) WAS C
... ONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Nov 14, 2018
TAKATA RECALL. I HAVE RECEIVED NUMEROUS NOTICES FROM AUDI AND THE SECRETARY OF STATE'S OFFICE THAT MY A3 IS RECALLED FOR THE AIRBAG REPLACEMENT. I HAVE BEEN TRYING TO SCHEDULE THIS SINCE JUNE WITH AUDI OF KALAMAZOO, MY LOCAL DEALER. THEY SCHEDULE APPOINTMENTS FOR THIS 6 WEEKS OUT. THEY HAVE TWIC
... E CANCELLED MY APPOINTMENT THE DAY BEFORE THE SERVICE SAYING THAT THEY CAN'T GET THE PARTS. I HAVE BEEN ABLE TO SCHEDULE AN APPOINTMENT WITH ANOTHER DEALER WHO REPORT THAT THEY HAVE NOT HAD SUCH TROUBLE GETTING THE PARTS. AUDI OF KALAMAZOO'S DELAY TACTICS HAVE UNNECESSARILY PUT MY FAMILY AT RISK.Read more
Incident date: Oct 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO
... NTACT CALLED DCH AUDI OXNARD AT (805) 288-7728 (LOCATED AT 1600 VENTURA BLVD, OXNARD, CA 93036) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Feb 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI STEVEN
... S CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 244-5400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Oct 14, 2018
AUDI REFUSES TO REPLACE CITING LACK OF PARTS YET KEEPS SENDING ME NOTICES TO REPLACE. THIS IS WASTING A LOT OF TIME FOR BOTH PARTIES.
Incident date: Jan 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT
... CALLED KEYES AUDI (5239 VAN NUYS BLVD, LOS ANGELES, CA, (818) 528-5931) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JSRead more
Incident date: Dec 1, 2016
VEHICLE DOES NOT SWITCH GEARS PROPERLY. ONCE DRIVE GEAR IS SELECTED THEN THE GEAR INDICATOR FLASHES (EX. THE D FLASHES OR P FLASHES). VEHICLE DOES NOT SWITCH GEARS UNTIL 5500 RPM IS REACHED. AND VEHICLE DOES NOT ENGAGE R GEAR ONCE CAR HAS BEEN IN DRIVE. HAVE TO TURN VEHICLE OFF AND BACK ON TO GET
... TO R. VEHICLE IS PRETTY MUCH NOT DRIVABLE IN CURRENT CONDITION AS IT NEEDS TO BE SHUT OFF AND TURNED ONE MULTIPLE TIMES JUST TO PARK THE CAR. SOMETIMES BEHAVES NORMALLY FOR SHORT BURSTS.Read more
Incident date: Jul 5, 2017
TAKATA RECALL. THE RECALL ON THIS AIRBAG ISSUED IN FEB 2016 AND I AM STILL BEING TOLD THAT THERE IS NO REMEDY AVAILABLE. NOTHING HAS HAPPENED YET, BUT I AM APPARENTLY DRIVING AROUND WITH AN AIRBAG THAT IS KNOWN TO BE HAZARDOUS.
Incident date: Apr 26, 2017
UNABLE TO TRADE IN VEHICLE WITH DEALER. STATES ONLY VALUED AT $2500; $5000 LESS THAN ACTUAL TRADE IN VALUE. UNACCEPTABLE THAT AUDI DOES NOT STAND BY MISTAKE.
Incident date: Jul 19, 2016
TAKATA RECALL: AUDI HAS BEEN UNABLE TO PROVIDE ANY INFORMATION AS TO WHEN THE TAKATA AIRBAG INFLATOR(S) WILL BE REPLACED. IT HAS BEEN APPROXIMATELY ONE YEAR, AND WE HAVE KEPT THE CAR GARAGED FOR FEAR OF SEVERE INJURY OR DEATH IN THE EVENT OF AN ACCIDENT. AUDI HAS OFFERED NO INFORMATION THE STATUS
... OF THE RECALL, NO LOANER VEHICLE/RENTAL VEHICLE, AND APPEARS TO HAVE NO PLAN IN PLACE FOR REPLACEMENT OF THE AFFECTED AIRBAG INFLATOR(S).Read more
Incident date: Mar 4, 2017
I RECEIVED A LETTER AND EMAIL FROM MY DEALERSHIP AROUND THE BEGINNING OF FEBRUARY INFORMING ME THAT MY CAR HAD A DEFECTIVE TAKATA DRIVER SIDE AIRBAG AND TO COME IN AND TALK TO SOMEONE REGARDING MY OPTIONS. I SCHEDULED AN APPT WITH MY DEALERSHIP FOR FEBRUARY 25, 2017 AND MET WITH SARSI KAZIMI, SALES
... MANAGER, AT KEYES AUDI AT 5239 VAN NUYS BLVD, VAN NUYS, CA 91401. SARSI CONFIRMED THAT THERE IS NOT A REMEDY AVAILABLE AT THIS TIME, AND TRIED TO OFFER ME A TRADE-IN DEAL FOR MY CAR AGAINST ANOTHER AUDI. I CURRENTLY HAVE 1 1/2 YEARS MORE UNTIL FULL PAYOFF OF MY VEHICLE (CAR LOAN THROUGH MY CREDIT UNION, NOT THE DEALERSHIP). I INFORMED SARSI THAT I DIDN'T WANT TO LOCK MYSELF INTO A NEW LOAN FOR ANOTHER 5-7 YRS WHEN MY MINE IS ALMOST PAID OFF. THE FOLLOWING WEEK HE OFFERED ME A NEW LEASE OPTION FOR THE A3 SPORTBACK ETRON, BUT THE PAYMENT WOULD BE HIGHER THAN MY CURRENT MONTHLY PAYMENT AT $399/MO, NOT TO MENTION, I WOULDN'T EVEN OWN THE CAR AT THE END OF THE LEASE. I TRIED TO MEET HIM WITH A REASONABLE OFFER FOR THE LEASE OPTION BUT HE WOULD NOT CONCEDE. I FELT MY OFFER WAS FAIR IN REGARDS TO THE AIRBAG NOT HAVING A REMEDY AT THIS TIME. I DID NOT WANT TO GO LOWER THAN MY CURRENT MONTHLY PAYMENT, SO I TOLD HIM I WAS WILLING TO LEASE A NEW A3 SPORTBACK FOR 3 YEARS, NO MONEY DUE AT SIGNING, 12,000 MILES/YEAR, FULLY LOADED, W/ NOTHING HIGHER THAN $350/MO. AUDI ALREADY HAD A CURRENT OFFER FOR SOMETHING SIMILARLY ADVERTISED. LEASE THE SAME CAR WITH MONTHLY AMOUNT $359 AND APPROXIMATELY $2600 DUE AT SIGNING (SEE ATTACHED). I FIGURED THIS WAS FAIR AND REASONABLE BASED ON COMPARISON TO THEIR CURRENT ADVERTISEMENT. HE CAME BACK WITH THE LOWEST HE COULD POSSIBLE GO WAS NO MONEY DOWN FOR THE STIPPED DOWN VERSION (NO ADDITIONAL "ADD-ONS"), AT $399/MO. HE WAS NOT WILLING TO BUDGE. I TOLD HIM I WAS NOT INTERESTED IN THIS DEAL AND WALKED OUT. PLEASE ADVISE ON HOW I SHOULD PROCEED.Read more
Incident date: Mar 1, 2017
MFTR HAS NOT REPLACED AIRBAG UNDER THIS RECALL
Incident date: Apr 9, 2015
COOLANT PUMP- AUDI ACTION CODE-19L2-"THE COOLANT PUMP MAY DEVELOP A SMALL LEAK OVER TIME." MY AUDI SUFFERED A COOLANT LEAK AND HAD TO FIX FOR $1100 IN DIAGNOSIS/REPAIRS. I REPAIRED IT ON MY OWN AND LATER I LEARNED THAT THERE WAS A RECALL FROM AUDI. I NEED TO GET MY REIMBURSEMENT FOR THE MONEY I P
... UT UP TO FIX COOLANT LEAK.Read more
Incident date: Sep 21, 2016
I PURCHASED THE VEHICLE FROM A DEALER IN HOUSTON, TX ON OCT 3, 2016. PRIOR TO PURCHASE, I SUBMITTED THE NECESSARY DOCUMENTATION AND NOTICE TO US CUSTOMS FOR EXPORT TO CANADA. I ALSO CONTACTED AUDI CANADA TO DETERMINE THAT THERE WERE NO OUTSTANDING RECALLS. THE VENDOR PROVIDED A TEMPORARY PERMIT F
... ROM THE STATE OF TEXAS, WHICH PERMITTED US TO DRIVE THE VEHICLE HOME. WE IMPORTED THE VEHICLE INTO CANADA AT PORT HURON WITH NO COMPLICATIONS ON OCTOBER 21, 2016, PAYING THE REQUIRED DUTY AND HST. SEVERAL DAYS LATER, WE RECEIVED NOTICE FROM RIV THAT THEY COULD NOT ISSUE CLEARANCE, AS A RECALL FOR THE TAKATA AIRBAG REMAINED OUTSTANDING. RIV INDICATED THAT THE VEHICLE MUST COMPLY WITHIN 45 DAYS OR BE RETURNED TO THE US. I ENQUIRED ABOUT RETURNING THE VEHICLE TO THE SELLING DEALER. HOWEVER, AS THE TEXAS TITLE HAS BEEN TRANSFERRED TO MY NAME, THE VEHICLE MUST NOW BE COMPLIANT FOR RESALE IN THE US. I HAVE MADE NUMEROUS INQUIRIES OF AUDI CANADA AND WHILE THEY HAVE ATTEMPTED TO BE HELPFUL, THEY INDICATE THAT NO REPLACEMENT PARTS ARE AVAILABLE AND NO DATE HAS BEEN PROVIDED REGARDING AVAILABILITY OF PARTS. I HAVE ALSO CONTACTED AUDI MISSISSAUGA, (WHO HAVE SERVICED OTHER AUDI VEHICLES FOR US), AS WELL, AS THE ORIGINAL SELLING DEALER IN SAN ANTONIO, TX, TO ASK THEM TO INCLUDE OUR VEHICLE IN THE QUEUE, SHOULD PARTS BECOME AVAILABLE. IN THE MEANTIME, THE VEHICLE SITS IN MY GARAGE, SOMEWHERE IN BUREAUCRATIC NO-MANS-LAND. WHILE I WOULD PREFER TO HAVE THE RECALL COMPLETED, I AM NOT CONCERNED ABOUT DRIVING THE VEHICLE AND ACCEPT THAT RESPONSIBILITY. ARE YOU AWARE OF OTHER OWNERS WHO HAVE HAD SIMILAR EXPERIENCE AND HAVE THEY BEEN ABLE TO RESOLVE THE ISSUE? OR, CAN YOU SUGGEST AN ALTERNATE COURSE OF ACTION THAT MAY LEAD TO A RESOLUTION?Read more
Incident date: Jun 13, 2016
TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS D
... ISTRIBUTION DISCONNECT.....UPDATED 02/06/17 *BF UPDATED 09/08/2017 *JSRead more
Incident date: Sep 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION IF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL
... REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJRead more
Incident date: Aug 26, 2016
TAKATA RECALL
Incident date: Aug 26, 2016
TAKATA RECALL. NO REMEDY AVAILABLE APPARENTLY.
Incident date: Aug 5, 2016
TAKATA AIRBAG I AM WRITING TO EXPRESS MY GREAT CONCERN ABOUT THIS POTENTIALLY LETHAL ISSUE WITH MY CAR. THIS RECALL IS OPEN SINCE FEBRUARY 2016 AND YET NOTHING HAS BEEN DONE TO RECTIFY THIS. I AM FORCED TO DRIVE A POTENTIALLY LETHALLY HARMFUL VEHICLE OVER THE LACK OF ABILITY BY THE MANUFACTURER TO
... REMEDY THE AIRBAG INFLATOR. I UNDERSTAND THE INVOLVED CONCERNS OF THE SURVIVABILITY OF TAKATA - HOWEVER MY PERSONAL LIFE COMES BEFORE THE ECONOMIC CONCERN OF THE CAR MANUFACTURER AND ITS SUPPLIERS.Read more
Incident date: Jun 27, 2016
TAKATA RECALL. A RECALL WAS ISSUED IN FEBRUARY 2016 FOR MY VEHICLE. I WAS NOTIFIED BY AUDI OF THE RECALL IN APRIL. I CONTACTED THE DEALER THEN AND WAS TOLD THERE WERE NO PARTS AVAILABLE. I CONTACTED AUDI WEST HOUSTON AGAIN ON JUNE 27, 2016 AND WAS TOLD THE ONLY REMEDY TO ME WAS A DISCOUNT ON A NE
... W CAR. I WAS TOLD THIS BY A SALESMAN AND BY THE GENERAL SALES MANAGER. I CONTACTED AUDI CUSTOMER SERVICE ON JUNE 29, 2016, AND THEY SAID THERE WERE NO PARTS AVAILABLE AND THEY DID NOT HAVE ANY IDEA WHEN THEY WOULD BE AVAILABLE. THEY SAID I COULD CONTINUE TO DRIVE THE CAR SINCE NO AUDI OR VW HAD EXPERIENCED AN AIR-BAG FAILURE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD LIKE IT REPAIRED. I DON'T THINK IT'S RIGHT THAT AUDI HAS NOT REPAIRED A SINGLE VEHICLE UNDER THIS RECALL NOR CAN THEY ESTIMATE WHEN THEY WILL BEGIN REPAIRING THESE VEHICLES. WHY DOES SOMEONE HAVE TO BE KILLED IN AN AUDI/VW BEFORE THEY ARE FORCED TO PROVIDE REPAIRS OR ALTERNATIVE TRANSPORTATION. THEIR APPROACH SEEMS TO BE TO "WAIT IT OUT" AND HOPE THAT PEOPLE WILL JUST BE FORCED TO BUY ANOTHER VEHICLE FROM THEM UNDER AN "INCENTIVE" PROGRAM THAT IS COMPLETELY INADEQUATE. I DON'T KNOW WHY I SHOULD BE FORCED TO BUY ANOTHER AUDI SIMPLY TO AVOID DRIVING AN UNSAFE VEHICLE. I WOULD RATHER HAVE THEM DISABLE THE AIRBAG THAN TAKE THE CHANCE THAT IT EXPLODES.Read more
Incident date: Feb 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTU
... RER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Nov 22, 2015
I WAS AT THE TAIL END OF A 400 MILE TRIP-ALL FREEWAY DRIVING. AFTER EXITING THE FREEWAY, THE CAR WAS SLOWLY LOSING POWER. THE GLOW PLUG LIGHT CAME ON. CAR STALLED AFTER 1/2 MILE. I TRIED TO RESTART IT. IT WOULD NOT START. THE GLOW PLUG AND CHECK ENGINE LIGHT WERE ON. TOWED TO DEALERSHIP TO FIND THE
... HIGH PRESSURE FUEL PUMP SEND METAL INTO MY FUEL SYSTEM AND ENGINE. I HAVE JUST OVER 50,000 MILES ON THE CAR. THE REPAIR IS COVERED DUE TO THE FAULTY PART. AUDI SHOULD HAVE TO TAKE THE CAR BACK BECAUSE THEY KNEW ABOUT THIS PROBLEM. INSTEAD OF DOING A RECALL, THEY ALLOWED THE CAR TO BE DRIVEN AND NOW MY ENGINE IS AFFECTED. I TRIED TO ARRANGE A TRADE-IN AT A LOCAL SUBARU DEALERSHIP AND THEY OFFERED ME LOW BLUE BOOK MINUS $10,000. MY CAR IS NOT ONLY UNDESIRABLE, BUT WORTHLESS.Read more
Incident date: Nov 22, 2015
I WAS AT THE TAIL END OF A 400 MILE TRIP-ALL FREEWAY DRIVING. AFTER EXITING THE FREEWAY, THE CAR WAS SLOWLY LOSING POWER. THE GLOW PLUG LIGHT CAME ON. CAR STALLED AFTER 1/2 MILE. I TRIED TO RESTART IT. IT WOULD NOT START. THE GLOW PLUG AND CHECK ENGINE LIGHT WERE ON. TOWED TO DEALERSHIP TO FIND THE
... HIGH PRESSURE FUEL PUMP SEND METAL INTO MY FUEL SYSTEM AND ENGINE. I HAVE JUST OVER 50,000 MILES ON THE CAR. THE REPAIR IS COVERED DUE TO THE FAULTY PART. AUDI SHOULD HAVE TO TAKE THE CAR BACK BECAUSE THEY KNEW ABOUT THIS PROBLEM. INSTEAD OF DOING A RECALL, THEY ALLOWED THE CAR TO BE DRIVEN AND NOW MY ENGINE IS AFFECTED. I TRIED TO ARRANGE A TRADE-IN AT A LOCAL SUBARU DEALERSHIP AND THEY OFFERED ME LOW BLUE BOOK MINUS $10,000. MY CAR IS NOT ONLY UNDESIRABLE, BUT WORTHLESS.Read more
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VE
... HICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.Read more
Fire
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VE
... HICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.Read more
Fire
Incident date: Jan 2, 2015
TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VE
... HICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.Read more
Fire
Incident date: Mar 16, 2015
I RECENTLY STARTED TO USE THE BACK PART OF THE CAR, NEVER HAD USED IT BEFORE HAD ANOTHER CAR FOR DOGS AND BIKES. THE AREA WHERE THE SPARE TIRE IS MADE OUT OF CARDBOARD, WILL NOT HOLD 125 LAB DOG OR A BIKE. WENT TO DEALER SAID THEY WOULD REPLACE THE PIECE AND SPLIT THE COST. PIECE IS NOT BROKEN, 1/2
... THE CAR IS NOT USABLE, IF I PUT MY 125 LAB BACK THERE SHE WOULD FALL INTO THE SPARE TIRE. AUDI DOES NOT THINK THIS IS A PROBLEM. IT IS DANGEROUS TO HAVE KIDS, BIKE OR DOGS BACK THERE. UNSAFE. I HAVE BEEN EMAILING AUDI CORPORATE AND DEALER- LOTS OF TALK AND NO SOLUTIONS. THE CAR IS WONDERFUL, THEY JUST FELL ASLEEP WHEN THEY MADE THE TRUNK AREA. DANGEROUS!! *TRRead more
Incident date: Sep 24, 2014
THE VEHICLE STARTED LOOSING POWER AND STALLING. THE ENGINE LIGHT CAME UP. I TOOK THE CAR THE DEALER. THEY DIAGNOSED THE PROBLEM AS A HIGH-PRESSURE FUEL PUMP THAT HAS DISINTEGRATED AND DAMAGED THE ENTIRE FUEL SYSTEM. *TR
Incident date: Sep 24, 2014
THE VEHICLE STARTED LOOSING POWER AND STALLING. THE ENGINE LIGHT CAME UP. I TOOK THE CAR THE DEALER. THEY DIAGNOSED THE PROBLEM AS A HIGH-PRESSURE FUEL PUMP THAT HAS DISINTEGRATED AND DAMAGED THE ENTIRE FUEL SYSTEM. *TR
Incident date: Sep 1, 2014
I WAS DRIVING ALONG THE NY STATE THRUWAY IN ALBANY AT 65-70 MILES AN HOUR. I REALIZED I WAS UNABLE TO ACCELERATE AND SAW THAT THE GLOW PLUG LIGHT WAS FLASHING. I SLOWED DOWN AND TRIED TO MOVE OVER TO THE RIGHT, BUT AS I SLOWED, THE CAR STALLED AND I WAS IN THE MIDDLE LANE. I WAS IN THE MIDDLE LANE W
... ITH CARS PASSING ME ON EITHER SIDE AND I WAS UNABLE TO RESTART MY CAR. IT WAS SO SCARY. I COULDN'T GET OUT, I WAS ALONE. I DIDN'T KNOW WHAT TO DO, I FELT MY LIFE WAS IN DANGER, UNABLE TO GET OUT OF MY CAR. I GOT MYSELF TOGETHER ENOUGH TO CALL AAA. THEY CALLED THE POLICE TO HELP ME WITH TRAFFIC. I WAS PUSHED TO THE SIDE OF THE ROAD DODGING CARS AND TRYING NOT TO GET HIT. AAA CAME 1 HOUR LATER; IT WAS 12:00PM, HOT AND HUMID ON THE LABOR DAY HOLIDAY! THEY TOWED ME TO THE NEAREST AUDI DEALER WHICH WAS 20 MILES AWAY. I HAD TO PAY FOR THE EXTRA MILES. I AM 3 HOURS FROM HOME WITH NO IDEA WHAT I AM GOING TO DO. MY DAUGHTER HAD TO COME PICK ME UP AND DRIVE ME BACK HOME. NOW MY CAR IS IN ALBANY AND I AM IN MASSACHUSETTS. I DON'T KNOW WHAT IS WRONG WITH MY CAR OR HOW I AM GOING TO GET MY CAR BACK. THIS WAS A VERY SCARY, UNACCEPTABLE INCIDENT! *TRRead more
Incident date: Sep 1, 2014
I WAS DRIVING ALONG THE NY STATE THRUWAY IN ALBANY AT 65-70 MILES AN HOUR. I REALIZED I WAS UNABLE TO ACCELERATE AND SAW THAT THE GLOW PLUG LIGHT WAS FLASHING. I SLOWED DOWN AND TRIED TO MOVE OVER TO THE RIGHT, BUT AS I SLOWED, THE CAR STALLED AND I WAS IN THE MIDDLE LANE. I WAS IN THE MIDDLE LANE W
... ITH CARS PASSING ME ON EITHER SIDE AND I WAS UNABLE TO RESTART MY CAR. IT WAS SO SCARY. I COULDN'T GET OUT, I WAS ALONE. I DIDN'T KNOW WHAT TO DO, I FELT MY LIFE WAS IN DANGER, UNABLE TO GET OUT OF MY CAR. I GOT MYSELF TOGETHER ENOUGH TO CALL AAA. THEY CALLED THE POLICE TO HELP ME WITH TRAFFIC. I WAS PUSHED TO THE SIDE OF THE ROAD DODGING CARS AND TRYING NOT TO GET HIT. AAA CAME 1 HOUR LATER; IT WAS 12:00PM, HOT AND HUMID ON THE LABOR DAY HOLIDAY! THEY TOWED ME TO THE NEAREST AUDI DEALER WHICH WAS 20 MILES AWAY. I HAD TO PAY FOR THE EXTRA MILES. I AM 3 HOURS FROM HOME WITH NO IDEA WHAT I AM GOING TO DO. MY DAUGHTER HAD TO COME PICK ME UP AND DRIVE ME BACK HOME. NOW MY CAR IS IN ALBANY AND I AM IN MASSACHUSETTS. I DON'T KNOW WHAT IS WRONG WITH MY CAR OR HOW I AM GOING TO GET MY CAR BACK. THIS WAS A VERY SCARY, UNACCEPTABLE INCIDENT! *TRRead more
Incident date: Sep 1, 2014
I WAS DRIVING ALONG THE NY STATE THRUWAY IN ALBANY AT 65-70 MILES AN HOUR. I REALIZED I WAS UNABLE TO ACCELERATE AND SAW THAT THE GLOW PLUG LIGHT WAS FLASHING. I SLOWED DOWN AND TRIED TO MOVE OVER TO THE RIGHT, BUT AS I SLOWED, THE CAR STALLED AND I WAS IN THE MIDDLE LANE. I WAS IN THE MIDDLE LANE W
... ITH CARS PASSING ME ON EITHER SIDE AND I WAS UNABLE TO RESTART MY CAR. IT WAS SO SCARY. I COULDN'T GET OUT, I WAS ALONE. I DIDN'T KNOW WHAT TO DO, I FELT MY LIFE WAS IN DANGER, UNABLE TO GET OUT OF MY CAR. I GOT MYSELF TOGETHER ENOUGH TO CALL AAA. THEY CALLED THE POLICE TO HELP ME WITH TRAFFIC. I WAS PUSHED TO THE SIDE OF THE ROAD DODGING CARS AND TRYING NOT TO GET HIT. AAA CAME 1 HOUR LATER; IT WAS 12:00PM, HOT AND HUMID ON THE LABOR DAY HOLIDAY! THEY TOWED ME TO THE NEAREST AUDI DEALER WHICH WAS 20 MILES AWAY. I HAD TO PAY FOR THE EXTRA MILES. I AM 3 HOURS FROM HOME WITH NO IDEA WHAT I AM GOING TO DO. MY DAUGHTER HAD TO COME PICK ME UP AND DRIVE ME BACK HOME. NOW MY CAR IS IN ALBANY AND I AM IN MASSACHUSETTS. I DON'T KNOW WHAT IS WRONG WITH MY CAR OR HOW I AM GOING TO GET MY CAR BACK. THIS WAS A VERY SCARY, UNACCEPTABLE INCIDENT! *TRRead more
Incident date: Aug 23, 2014
MY A3 2011 AUDI 2.0 TDI DIESEL WOULD NOT START IN A PARKING LOT. NOT THE BATTERY: TOWED TO THE DEALER. THE DEALER IN HONOLULU,HI SAYS I NEED THE ENTIRE FUEL SYSTEM ( TANK,LINES, 2 FUEL PUMPS ) REPLACED DUE TO 'GLITTER LIKE' PARTICLES IN THE FUEL LINE. FUEL IS BEING SENT FOR ANALYSIS. I AM USING
... THE RECOMMENDED BRAND OF DIESEL FUEL ( SHELL ) . FORTUNATELY I WAS NOT MOVING. SEVERAL OTHER COMPLAINTS LIST SUDDEN ENGINE FAILURE DUE TO FUEL PUMP FAILURE. ALSO FORTUNATELY, IT IS STILL UNDER WARRANTY. *TRRead more
Incident date: May 7, 2014
CAR STALLED DUE TO DEBRIS CLOGGING THE FUEL LINE AND FUEL COULD NOT GET TO THE ENGINE. I AM TOLD CAVITATION OCCURRED, RESULTING IN METAL SHARDS DAMAGING THE FUEL DELIVERY SYSTEM. ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AFTER THE TANK. DEALER CHALLENGED WARRANTY COVERAGE FOR THE $10K REPAIR, SAYING THE
... STANDARD SERVICE ON THE FUEL FILTER DID NOT APPEAR TO HAVE BEEN PERFORMED. THE WARRANTY GOES TO 50K MILES, CAR WAS AT 48.5K MILES. THE OWNER'S WARRANTY BOOKLET DID NOT HAVE THE SAME SERVICE AS THE DEALER SAID SHOULD HAVE BEEN DONE--IT WAS A LESS FREQUENT INTERVAL. *JSRead more
Incident date: Jun 25, 2014
FUEL PUMP IMPLODED AND SENT SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. EVERYTHING HAD TO BE REPLACED. *TR
Incident date: Jun 25, 2014
FUEL PUMP IMPLODED AND SENT SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. EVERYTHING HAD TO BE REPLACED. *TR
Incident date: Jun 17, 2014
SAME ISSUE AS CAMPAIGN 97Z9 ON THE VW TIGUAN WITH FUSE F16 ON THE FUSE PANEL IS MELTING. THE PART NUMBER IS THE SAME AS THE TIGUAN'S. 1K0937125D. *TR
Incident date: Nov 26, 2013
THE CAR IS JERKING IN BETWEEN 1ST AND SECOND GEAR. SEEMS THE TRANSMISSION CANT DECIDE TO STAY IN 1ST OR SECOND. ALSO- THE CAR SHIFTS DOWN TO 1ST INAPPROPRIATELY QUICKLY. *TR
Incident date: Sep 5, 2013
I OWN AN AUDI A3 2011, TDI. I HAD TWO SIMILAR INCIDENTS WITH THE FUEL INJECTION SYSTEM WITH THIS TDI. THE FIRST TIME IT HAPPENED WHEN THE CARS JUST PASSED THE WARRANTY PERIOD OF 50,000 MILES. I DROVE THIS CAR IN CITY STREET AND THE ?GLOW-PLUG? INDICATOR LIGHT CAME ON. I BARELY MADE IT TO THE AUDI
... SERVICE. THEY TOLD ME THAT I CONTAMINATED WITH UNLEADED FUEL. I TOLD THE SERVICE MANAGER THAT IS NOT THE CASE BECAUSE I ONLY USE ONE GAS STATION AND USUALLY, I USED THE SAME DIESEL PUMP. AFTER AUDI DEALER TALK TO THE AUDI OF AMERICA, THEY DECIDED TO PAY FOR THE REPAIR, APPROXIMATELY $8,000. THEN THIS IS THE SECOND SIMILAR INDECENT. I STARTED THE ENGINE AND HEAR UNUSUAL CLANKING NOISE FROM THE ENGINE. I CONTINUED TO DRIVE THE CAR IN CITY STREET TO MY HOME. THEN SUDDENLY THE ?GLOW PLUG? LIGHTS MOMENTARILY FLASHES. THE ENGINE DIES IMMEDIATE RIGHT AFTER. I COAST THE CAR TO THE CURB. I TOOK THE CAR INTO THE DEALER, AND AFTER A DAY, THE SERVICE MANAGER AGAIN TOLD ME THAT THE FUEL SYSTEM WAS CONTAMINATED WITH UNLEADED FUEL. I ASSURED YOU THAT THIS IS NOT THE CASE BECAUSE I AM THE ONLY ONE WHO DROVE THIS CAR. THE SERVICE MANAGER TOLD ME THAT AUDI DID THE ANALYSIS AND IT INDICATED THAT THE FUEL GOT CONTAMINATED, BUT CONTINUED TO DENY THE ACCUSATION BECAUSE I AM VERY CAREFUL IN USING THE ?ULTRA-LOW SULFUR DIESEL? FOR MY CAR. THE FIRST INCIDENT I ONLY POUR MY DIESEL GAS FROM SHELL STATION, BUT SINCE THE FIRST INCIDENT HAD HAPPENED, I CHANGED TO CHEVRON STATION. AFTER ONE WEEK, I CALLED THE SERVICE MANAGER AND ASK HIM FOR THE ANALYSIS OF THE CONTAMINATION, AND HE SAID THAT HE HAD SENT TO AUDI IN GERMANY FOR REPORT. THEN I SAID I WANTED THE OLD INJECTION SYSTEM BACK SO I CAN DO AN INDEPENDENT ANALYSIS, HE ALSO TOLD ME HE SENT THE OLD PARTS BACK TO GERMANY FOR FURTHER ANALYSIS. I SERIOUSLY DOUBTED THAT THE AUDI DEALER SERVICE DEPARTMENT DID ANY ANALYSIS. *TRRead more
Incident date: May 1, 2013
ENGINE DANGEROUSLY AND WITHOUT PRIOR SYMTOMS LOST POWER ON THE HIGHWAY IN MORNING TRAFFIC; WOULD NOT START AGAIN. POWER LOSS EFFECTED BOTH THE BRAKING AND THE STEERING, MAKING DIFFICULT TO CONTROL THE VEHICLE WHILE IT COASTED TO A STOP. CALLED #77 STATE POLICE IN VA, TRANSFERED TO FAIRFAX COUNTY POL
... ICE, OFFICER CALLED TOW SERVICE. TOWED TO DEALERSHIP (AUDI OF CHANTILLY). SERVICE DEPARTMENT FIRST SAID A POSSIBLE BAD FUEL FILTER, THEN SAID "NON-COMBUSTIBLE FUEL" AND THEN SAID "KEROSENE" IN THE TANK. SERVICE DEPARTMENT MANAGER PROVIDED NO EMPERICAL EVIDENCE OF FUEL QUALITY AND REFUSED TO DO SO STATING "WE DON'T DO THAT." TOWED TO INDEPENDENT MECHANIC; DAMAGE CONFIRMED. INDEPENDENT SHOP OWNER STATED THAT HIS CONTACT WITHIN AUDI CONFIRMED 5 CASES OF SUCH ISSUES. THIS BEING THE FIRST CASE WHERE AUDI AND THE DEALER DODGED THE WARRANTY. IT APPEARS THAT THE FUEL INJECTOR CANNOT HANDLE THE FULL VARIANCE OF FUELS THAT QUALIFY AS ASTM STANDARD SPECIFICATION FUELS. TRUE FOR BOTH Q7 AND A3 MODELS. THE FUEL INJECTOR BASICALLY DISINTEGRATED AND DESTROYED THE TURBO CHARGER. THE DIAGNOSTIC CANNOT CONTINUE UNTIL THE TURBO CHARGER IS REPLACED, BUT IT'S LIKELY THE ENGINE IS ALSO DAMAGED AND WILL NEED REPAIR OR REPLACEMENT. AUDI OF CHANTILLY BLAMES ME AND "BAD FUEL" AS THE CAUSE WITHOUT CHEMICAL ANALYSIS ON THE FUEL. MECHANIC FLUSHED THE TANK WILL FRESH DIESEL, REMOVING WHATEVER FUEL WAS ORGINALLY IN THE TANK, AND ANY EVIDENCE OF BAD FUEL. VEHICLE DROVE 384 MILES ON THAT FUEL SINCE THE PREVIOUS FUEL. FUEL DISTRIBUTION MANAGER FOR THAT STATION CONFIRMED THERE IS NO KEROSENE ON SITE. CONTACTED AUDI OF AMERICA, CUSTOMER SERVICE REPRESENTATIVE REPEATED WHAT THE SERVICE DEPARTMENT SAID AND STATED "WE WILL NOT BE PROVIDING RESOURCES."Read more
Incident date: Aug 3, 2012
TL* THE CONTACT OWNS A 2011 AUDI A3 TDI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS IMMEDIATELY ABLE TO BE RESTARTED AND WAS THEN TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE A PROBLEM WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED W
... HO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,000.Read more
Incident date: Oct 3, 2011
YOU MOBILE PHONE CONNECTS TO THE AUTOS RADIO SYSTEM. THE AUTOS DEFAULT RING VOLUME IS AT AN UNSAFE VOLUME AND CANNOT BE MODIFIED. TWO AUDIOLOGISTS HAVE BOTH ATTESTED TO THE FACT THAT THE VOLUME IS AT AN UNSAFE LEVEL. AUDI SAYS THE REALIZE THE PROBLEM, BUT WILL OFFER NO FIX. I AM CONCERNED FOR MY
... HEARING AND FOR MY WIFE AND CHILD. *TRRead more
Incident date: Jul 26, 2011
1) NORMAL DRIVING. 2) FUEL PUMP FAILURE RESULTING IN TOTAL FUEL SYSTEM FAILURE. 3) FUEL PUMP AND ENTIRE FUEL DELIVERY SYSTEM REPLACED. *TR
Showing 50 of 51 complaints.
Technical Service Bulletins, 2011 AUDI A3
977 manufacturer communications from 656 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 96 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 96 |
| 060000 ENGINE AND ENGINE COOLING | 71 |
| 110000 ELECTRICAL SYSTEM | 70 |
| 140000 AIR BAGS | 53 |
| 060000 ENGINE (PWS) | 51 |
| 070000 FUEL SYSTEM, GASOLINE | 36 |
| 010000 STEERING | 36 |
980000 UNKNOWN OR OTHER
This bulletin provides general information regarding outside air temperature readings.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
980000 UNKNOWN OR OTHER
This bulletin provides information on visual concerns with the headlight lens.
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information on visual concerns with the headlight lens.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information pertaining to MMI Navigation database concerns.
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
This bulletin provides information when the parking assistance provides false warnings.
118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
This bulletin provides information when the parking assistance provides false warnings.
118820 ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
980000 UNKNOWN OR OTHER
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
This bulletin provides information for when the ABS/ESC speed sensor has an implausible signal.
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides general information about the outside air temperature reading.
350000 EQUIPMENT
This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.
123000 EXTERIOR LIGHTING:TAIL LIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information pertaining to when there are foreign objects inside of a headlight or taillight.
355100 EQUIPMENT:OTHER:LABELS
This bulletin provides damage assessment guidelines for textile seat covers.
110000 ELECTRICAL SYSTEM
This bulletin provides instructions regarding unauthorized chip tuning (TD1).
350000 EQUIPMENT
This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans (Ghost faults).
110000 ELECTRICAL SYSTEM
This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans (Ghost faults).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on the additional reporting requirements for safety related inquiries.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on professional noise analysis with the VAS 611 015 PICO NVH Tool.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This bulletin provides information for when the customer has concerns about the navigation route guidance.
350000 EQUIPMENT
This bulletin provides information for when the customer has concerns about the navigation route guidance.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This bulletin provides information for when the MIL is on and DTC P040100 is stored in the ECM.
110000 ELECTRICAL SYSTEM
This bulletin provides information for when the MIL is on and DTC P040100 is stored in the ECM.
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin provides information for when there is noise from the area around the instrument cluster.
130000 VISIBILITY
This bulletin provides information for when exterior glass cleaning is needed.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin provides information on the GFF test plan required when replacing the A/C compressor.
110000 ELECTRICAL SYSTEM
This bulletin provides information for when the MIL is on and DTC P040100 is stored in the ECM.
011000 STEERING: STEERING WHEEL/HANDLE BAR
This bulletin provides information for instances where the steering wheel leather is damaged.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on checking for debris when replacing an engine.
120000 EXTERIOR LIGHTING
This bulletin provides detailed information on the proper documentation of optical concerns for headlights and taillights.
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
This bulletin provides information regarding the Audi advanced key.
355100 EQUIPMENT:OTHER:LABELS
This bulletin provides instructions for ordering replacement Safety Certification labels or VIN plates.
160000 STRUCTURE
This bulletin provides information for when car wash bristles become stuck in the body gap between the headlight and fender.
121000 EXTERIOR LIGHTING:HEADLIGHTS
This bulletin provides information for when car wash bristles become stuck in the body gap between the headlight and fender.
120000 EXTERIOR LIGHTING
This bulletin provides details on how to properly document optical concerns in headlights and taillights for warranty submissions.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information for when the customer advises that there is cracking, grinding, rattling, humming, whining, or similar interference.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Inside the Rings | Volume 12, Spring 2023
010000 STEERING
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
030000 BRAKES (PWS)
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
980000 UNKNOWN OR OTHER
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.
010000 STEERING
This bulletin contains instructions for when the vehicle pulls to one side or the steering wheel is crooked.
350000 EQUIPMENT
This information bulletin contains a background on the outside air temperature reading.
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on the discontinuation and mixing of Audi-approved engine coolants.
010000 STEERING
This bulletin states that squeaking noises which may be more prevalent in wet weather during steering is normal and repair is not needed.
140000 AIR BAGS
In conjunction with the New Mexico DMV, Audi will be sending Takata airbag recall reminder notices to approximately 389 Audi owners in the State of New Mexico on March 13, 2023.
140000 AIR BAGS
In conjunction with the Massachusetts DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,907 Audi owners in the State of Massachusetts on March 13, 2023.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This bulletin provides instructions for when the MIL is on, and the vehicle either runs roughly or does not start in the presence of one or more of the following DTCs: P008700, P008800, P019100
116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
This bulletin provides instructions for when the anti-theft alarm has gone off for no reason, or did not go off at all. No DTCs are stored.
140000 AIR BAGS
In conjunction with the Colorado DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,174 Audi owners in the State of Colorado on February 13, 2023.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Takata recall and 3G turndown
353000 EQUIPMENT:ELECTRICAL
Takata recall and 3G turndown
140000 AIR BAGS
Takata recall and 3G turndown
070000 FUEL SYSTEM, GASOLINE
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for when to add gasoline additives for cleaning the injectors.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
160000 STRUCTURE
This bulletin provides instructions for when the exterior trim has spots.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
This bulletin advises that the MMI screen may freeze, or go blank and then restart when a special character like a symbol or emoticon is used in the name field for contact(s).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Support for Customers Affected by Alternator Back-order
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin contains instructions for when the zirconium inserts found to be not firmly attached during service work.
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Support for Customers Affected by Alternator Back-order
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SAFETY RECALLS, COMPLIANCE RECALLS and STOP SALES
171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK
This technical service bulletin provides troubleshooting information for the vehicle locking system.
350000 EQUIPMENT
This bulletin contains instructions for resolving a coolant leak.
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for resolving a coolant leak.
140000 AIR BAGS
In conjunction with the New York DMV, Audi will be sending Takata airbag recall reminder notices to approximately 5,165 Audi owners in the State of New York on October 17, 2022.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TDI Reminder message
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Communication: IMPORTANT: Evaluate TDI Vehicles for Repurchase Prior to Repairs
980000 UNKNOWN OR OTHER
In conjunction with the South Carolina Department of Public Safety, Audi is sending Takata airbag recall reminder notices to approximately 1,121 Audi owners in the state of South Carolina on September 19, 2022.
110000 ELECTRICAL SYSTEM
This bulletin offers diagnostic guidance for diagnosing certain DTCs in the ECM Module.
030000 BRAKES (PWS)
This technical service bulletin provides troubleshooting for brake noise.
350000 EQUIPMENT
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Audi sent Takata airbag recall reminder notices to approximately 565 Audi owners in the State of Puerto Rico on July 25, 2022.
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Audi sent Takata airbag recall reminder notices to approximately 565 Audi owners in the State of Puerto Rico on July 25, 2022.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
In conjunction with the Virginia DMV, Audi will be sending Takata airbag recall reminder notices to approximately 2,026 Audi owners in the State of Virginia on July 21, 2022.
356000 EQUIPMENT ADAPTIVE/MOBILITY
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.
350000 EQUIPMENT
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.
012000 STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
This bulletin explains that the steering wheel may warm up while being held leading to the impression that he steering wheel isn't heating evenly.
130000 VISIBILITY
This bulletin provides instructions on how to properly clean exterior glass.
350000 EQUIPMENT
This bulletin provides instructions on how to properly clean exterior glass.
140000 AIR BAGS
In conjunction with the Georgia Department of Revenue - Motor Vehicle Division and Department of Driver Services, Audi sent Takata airbag recall reminder notices to approximately 2,616 Audi owners in the State of Georgia on June 22, 2022.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
980000 UNKNOWN OR OTHER
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin contains instructions for when the message "Audi pre sense currently restricted. See owner's manual" is displayed in the instrument cluster without DTCs.
353000 EQUIPMENT:ELECTRICAL
This informational bulletin contains instructions on how to download and use the Audi Frequency App.
010000 STEERING
This bulletin provides information regarding vibrations or movement that are felt in the wheel.
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This informational bulletin details on how to get a GFF test plan for A/C compressor replacements.
140000 AIR BAGS
In conjunction with the California Department of Motor Vehicles (DMV), Audi sent Takata airbag recall reminder notices to approximately 12,349 Audi owners in the State of California on April 29, 2022.
140000 AIR BAGS
This Document informs dealers on the new Takata warranty extension for 2005-2017 A3, A4 Avant, A4 Sedan, S4 Sedan, S4, Avant, A4 Cabriolet, S4 Cabriolet, A5 Cabriolet, S5 Cabriolet, A6 Avant, A6 Sedan, Q5, R8 Coupe, R8 Spyder, RS4 Cabriolet
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This bulletin contains instructions for properly cleaning and removing a musty odor from the heating and ventilation system.
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This bulletin contains information on noises from the instrument cluster installation area.
353000 EQUIPMENT:ELECTRICAL
This is an informational bulletin containing information about the outside temperature reading.
350000 EQUIPMENT
Dealer Communication: Vehicle Sales Reporting, Reinstatement, and Audit Policy
140000 AIR BAGS
In conjunction with the Alabama Law Enforcement Agency (ALEA), Audi is sending Takata airbag recall reminder notices to approximately 939 Audi owners in the State of Alabama on March 23, 2022.
060000 ENGINE AND ENGINE COOLING
This bulletin contains instructions for using the UV additive to find engine oil leaks.
Showing 100 of 977 bulletins.