2020 AIRSTREAM BASECAMP
4 recalls — 4 complaints — 21 TSBs
22V932000 Dec 15, 2022
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Consequence
A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy
Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
21V195000 Mar 19, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Consequence
A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy
Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-... Read more
19V753000 Oct 21, 2019
TRAILER HITCHES
Defect Description
Airstream, Inc. (Airstream) is recalling certain 2019-2020 Sport, Nest, Flying Cloud, International Serenity, International Signature, Classic, Globetrotter and Tommy Bahama trailers and 2020 Basecamp, Bambi and Caravel trailers. Due to improper welding, the Demco ball coupler installed on the tra... Read more
Consequence
If the coupler separates from the tow ball, the trailer can detach from the tow vehicle, increasing the risk of a crash.
Remedy
Airstream will notify owners, and will send a temporary use adaptor that can be slipped over the ball portion of the coupler to allow owners to tow their trailers. For the final remedy, dealers will add a shim plate to the backside of the ball coupler clamp to put it in position to apply the requir... Read more
19V397000 May 24, 2019
EQUIPMENT:OTHER:LABELS
Defect Description
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
Consequence
The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Remedy
Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 1 |
| SUSPENSION | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
SUSPENSION
Feb 13, 2023
Incident date: Jan 14, 2023
The contact owns a 2020 Air Stream Base Camp. The contact stated that while hauling the trailer, the trailer was shaking abnormally. The contact stated that the three-foot cord loosened and melted the plug and cord. The contact stated that as a result of the failure, the hot water heater and furnace... Read more
LATCHES/LOCKS/LINKAGES
Feb 13, 2023
Incident date: Jan 14, 2023
The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stat... Read more
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Feb 13, 2023
Incident date: Jan 14, 2023
The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stat... Read more
STRUCTURE:BODY
May 21, 2021
Incident date: May 3, 2021
The Air Stream Basecamp rock guard shield Southco fasteners have repeatedly failed and dropped out while traveling. We had a full replacement of all the Southco fasteners for the three rock guard shields installed on our 2020 Air Stream basecamp X trailer while we were traveling July 2020. Replacem... Read more
Technical Service Bulletins — 2020 AIRSTREAM BASECAMP
21 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 170000 LATCHES/LOCKS/LINKAGES | 2 |
| 160000 STRUCTURE | 2 |
| 210000 TRAILER HITCHES | 1 |
| 130000 VISIBILITY | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 351322 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:SEWAGE/BLACK:STORAGE TANK | 1 |
1STMON042052822
May 28, 2022
160000 STRUCTURE
This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
1STMON041042822
Apr 28, 2022
350000 EQUIPMENT
This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
1STMON041042822
Apr 28, 2022
190000 TIRES
This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
TSB188
Sep 30, 2021
170000 LATCHES/LOCKS/LINKAGES
certain scenarios on model year 2020-2022 Airstream Basecamp 16' & 20' the solar rocak guards 1/4 turn fastener is not locking properly into the rubber receptacle. The fastener should fit tight and not be loosely attached.
TSB188
Sep 30, 2021
160000 STRUCTURE
certain scenarios on model year 2020-2022 Airstream Basecamp 16' & 20' the solar rocak guards 1/4 turn fastener is not locking properly into the rubber receptacle. The fastener should fit tight and not be loosely attached.
1STMON037102820
Oct 28, 2020
350000 EQUIPMENT
This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
1STMON03692820
Sep 28, 2020
350000 EQUIPMENT
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STMON03692820
Sep 28, 2020
110000 ELECTRICAL SYSTEM
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STTTN01192820
Sep 1, 2020
350000 EQUIPMENT
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STTTN01192820
Sep 1, 2020
110000 ELECTRICAL SYSTEM
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STMON035042820
Aug 28, 2020
351322 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:SEWAGE/BLACK:STORAGE TANK
This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
1STMON035042820
Aug 28, 2020
350000 EQUIPMENT
This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
1STTTN0100528202
May 28, 2020
350000 EQUIPMENT
This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, a
1STMON034042820
Apr 28, 2020
350000 EQUIPMENT
The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on
1STMON03332820
Mar 27, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
1STMON0322282020
Feb 28, 2020
130000 VISIBILITY
This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cr
1STMON0319282019
Sep 30, 2019
350000 EQUIPMENT
The communication explains the steps necessary to properly winterize and store your RV in colder climates.
1STTTN00962819
May 28, 2019
110000 ELECTRICAL SYSTEM
This news provides information about the following: New Features for the 2020 model year Main door Adjustments Connected Kit Installations New HDMI wall plate Demco Coupler Coupler Lock Training Opportunities
1STTTN00962819
May 28, 2019
350000 EQUIPMENT
This news provides information about the following: New Features for the 2020 model year Main door Adjustments Connected Kit Installations New HDMI wall plate Demco Coupler Coupler Lock Training Opportunities
1STTTN00962819
May 28, 2019
210000 TRAILER HITCHES
This news provides information about the following: New Features for the 2020 model year Main door Adjustments Connected Kit Installations New HDMI wall plate Demco Coupler Coupler Lock Training Opportunities
1STTTN00962819
May 28, 2019
170000 LATCHES/LOCKS/LINKAGES
This news provides information about the following: New Features for the 2020 model year Main door Adjustments Connected Kit Installations New HDMI wall plate Demco Coupler Coupler Lock Training Opportunities
AIRSTREAM BASECAMP — All Years Overview
Complete safety history for the AIRSTREAM BASECAMP across all model years (2017–2024).
34
Total Recalls
15
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths