2017 AIRSTREAM BASECAMP
5 recalls — 5 complaints — 24 TSBs
22V932000 Dec 15, 2022
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
Consequence
A window glass that detaches from the trailer can increase the risk of injury or crash.
Remedy
Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
21V195000 Mar 19, 2021
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect Description
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
Consequence
A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Remedy
Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-... Read more
20V349000 Jun 12, 2020
VISIBILITY:GLASS, SIDE/REAR
Defect Description
Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
Consequence
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Remedy
Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-5... Read more
19V397000 May 24, 2019
EQUIPMENT:OTHER:LABELS
Defect Description
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
Consequence
The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Remedy
Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
17V155000 Mar 9, 2017
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
Consequence
Tire failure can increase the risk of a crash.
Remedy
Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
Complaint Statistics
5 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 2 |
| UNKNOWN OR OTHER | 1 |
| VISIBILITY/WIPER | 1 |
| STEERING | 1 |
STEERING
May 28, 2023
Incident date: May 28, 2023
Was driving and my vehicle came up and said I had an issue with the electrical power steering assist system and was going to shut off. I was waiting at a red light the vehicle put itself in park and shut down. I restarted the vehicle and it would not move out of park or any of the windows or radio c... Read more
STRUCTURE:BODY
Mar 11, 2022
Incident date: Mar 8, 2022
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from pr... Read more
VISIBILITY/WIPER
Mar 11, 2022
Incident date: Mar 8, 2022
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from pr... Read more
STRUCTURE:BODY
Nov 3, 2017
Incident date: Oct 21, 2017
SIDE DOOR GLAZING BLEW OFF TRAILER ON I-75 FLORIDA. VEHICLE AND TRAILER SPEED AT 70 MPH ON INTERSTATE HIGHWAY. THE VIN HAS NO INFO. NO NONE REASON FOR FAILURE. *DT *TP
UNKNOWN OR OTHER
Nov 3, 2017
Incident date: Oct 21, 2017
SIDE DOOR GLAZING BLEW OFF TRAILER ON I-75 FLORIDA. VEHICLE AND TRAILER SPEED AT 70 MPH ON INTERSTATE HIGHWAY. THE VIN HAS NO INFO. NO NONE REASON FOR FAILURE. *DT *TP
Technical Service Bulletins — 2017 AIRSTREAM BASECAMP
24 manufacturer communications from 17 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 10 |
| 160000 STRUCTURE | 2 |
| 110000 ELECTRICAL SYSTEM | 2 |
| 210000 TRAILER HITCHES | 1 |
| 351120 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 162300 STRUCTURE:BODY:DOOR | 1 |
1STMON042052822
May 28, 2022
160000 STRUCTURE
This newsletter provides information concerning filiform corrosion and the steps taken to neutralize it.
1STMON041042822
Apr 28, 2022
350000 EQUIPMENT
This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
1STMON041042822
Apr 28, 2022
190000 TIRES
This article discussed tire care and maintenance. It explains the meaning of nomenclature on the tire sidewall (i.e. the 4 digit date code, load range, and max load information.
1STMON037102820
Oct 28, 2020
350000 EQUIPMENT
This newsletter provides detailed instructions regarding winterization of Airstream travel trailers and motorhomes.
1STMON03692820
Sep 28, 2020
350000 EQUIPMENT
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STMON03692820
Sep 28, 2020
110000 ELECTRICAL SYSTEM
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STTTN01192820
Sep 1, 2020
350000 EQUIPMENT
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STTTN01192820
Sep 1, 2020
110000 ELECTRICAL SYSTEM
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured
1STMON035042820
Aug 28, 2020
351322 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:SEWAGE/BLACK:STORAGE TANK
This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
1STMON035042820
Aug 28, 2020
350000 EQUIPMENT
This newsletter talks about the importance of cleaning and maintaining waste water tanks, and provides detailed instruction of how to do so. It provides suggestions as to which products to use to clean the tanks.
1STTTN0100528202
May 28, 2020
350000 EQUIPMENT
This newsletter includes information regarding: - A new TV and Radio Antenna Combo that has the capability to receive both signals, and eliminates the need for a second antenna. - New radios being installed in certain travel trailers, a
1STMON034042820
Apr 28, 2020
350000 EQUIPMENT
The newsletter discusses the importants of cleaning and mainataining safety devices installed in Airstream products, i.e. checking batteries in smoke alarms, checking dates on fire extinguishers etc. The newsletter also provides a how-to on
1STMON03332820
Mar 27, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This installment talks about preparing their RV for the upcoming camping season. It provide tips on inspecting sealant, as well as which type of wax we recommend, and how often the owner should wax their units.
1STMON0322282020
Feb 28, 2020
130000 VISIBILITY
This newsletter discusses how to prepare your RV for the upcoming camping season. Points discussed are airing out the unit. Examining and lubricating window, door, and vent seals. Examining, removing and resealing any areas with gaps, or cr
1STMON0319282019
Sep 30, 2019
350000 EQUIPMENT
The communication explains the steps necessary to properly winterize and store your RV in colder climates.
1STMON030042919
Apr 29, 2019
350000 EQUIPMENT
This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
1STMON030042919
Apr 29, 2019
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
1STMON030042919
Apr 29, 2019
162300 STRUCTURE:BODY:DOOR
This issue discusses European cabinet door hinges, and how to maintain them. The second item asks the reader to provide feedback in regard to the International Rally what parts they would like to see available for purchase at the rally.
1STPDN003042819
Apr 29, 2019
350000 EQUIPMENT
This submission of the Parts Department newsletter provides the following information: - A cheat sheet for ordering wrap protectors. - The top ten dealers for parts orders. - A heads-up in regard to shipping cut-off times in regard t
1ST-TSB172-08282
Aug 22, 2017
353000 EQUIPMENT:ELECTRICAL
It has come to our attention that there is an opportunity for the refrigerator in certain 2017 and 2018 Basecamps to cool inadequately in extreme higher temperatures.
1ST-TSB171-08282
May 5, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
There is an opportunity for excess water to leak into the Basecamp refrigerator compartment through the exterior, vented refrigerator access door.
1ST-TSB171-08282
May 5, 2017
160000 STRUCTURE
There is an opportunity for excess water to leak into the Basecamp refrigerator compartment through the exterior, vented refrigerator access door.
1ST-TSB168-1228
Dec 21, 2016
210000 TRAILER HITCHES
DISCUSSES: COMPLETING A CHECKLIST TO VERIFY ITEMS TO BE CORRECT ON A VEHICLE THAT THAT HAS SEVERAL VARIATIONS OF PRODUCTION VEHICLES RELEASED, AND TO MAKE SURE THE UNITS ARE UP TO PRODUCTION STANDARDS.
1ST-TSB169-1228
Dec 21, 2016
351120 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
DISCUSSES: POSSIBLE DAMAGE TO THE FRESH WATER TANK AND WILL NEED TO BE CHECKED FOR LEAKS.
AIRSTREAM BASECAMP — All Years Overview
Complete safety history for the AIRSTREAM BASECAMP across all model years (2017–2024).
34
Total Recalls
15
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths