Harland Clarke Contact Center

Fall on same level n.e.c. - Fractures - SAN ANTONIO, Texas

HOSPITALIZED, Worker hospitalized after incident at Harland Clarke Contact Center in SAN ANTONIO, Texas
Employer Harland Clarke Contact Center
Address 5800 Northwest Parkway, Ste 101
City, State ZIP SAN ANTONIO, Texas 78249
Report ID 2024087920
Event Date August 27, 2024
Outcome Hospitalized
Nature of Injury Fractures
Body Part Hip joint(s)
Event Type Fall on same level n.e.c.
Source of Injury Other constructed surface
Secondary Source Secondary source not applicable
Industry (NAICS) 561422
GPS Coordinates 29.55339, -98.59639

Location Map

Incident Narrative

An employee fell while turning to leave a cafeteria, landing on the hard floor and suffering a broken hip.

Incident Summary

On August 27, 2024, a worker at Harland Clarke Contact Center in SAN ANTONIO, Texas suffered fractures to the hip joint(s). The incident was classified as fall on same level n.e.c., with other constructed surface identified as the source of injury. The worker was hospitalized.

Context

OSHA has recorded 313 severe injury reports involving "Fall on same level n.e.c." incidents in our database. Browse all Fall on same level n.e.c. injuries.

See all reports for Harland Clarke Contact Center.

Similar Incidents

Other severe injury reports involving Fall on same level n.e.c. events:

Date Employer Location Nature Outcome
Jan 11, 2025 Circle K PANAMA CITY, Florida Fractures Hosp.
Dec 11, 2024 HEB E-Commerce Fulfillment Center KATY, Texas Fractures Hosp.
Sep 27, 2024 Hannaford LEWISTON, Maine Fractures Hosp.
Dec 5, 2024 U.S. Postal Service POPLAR BLUFF, Missouri Fractures Hosp.
Mar 17, 2025 Walmart VERO BEACH, Florida Traumatic injuries or exposures unspecified Hosp.
Nov 10, 2024 Octane Environmental, LLC. BRIDGEPORT, West Virginia Fractures Hosp.
Aug 23, 2025 The Schwebels Baking Company AKRON, Ohio Intracranial injuries with skull fractures Hosp.
Dec 19, 2024 Ross Dress for Less UNIVERSITY PARK, Florida Fractures Hosp.

Frequently Asked Questions

Workers injured on the job have the right to medical treatment covered by workers' compensation, wage replacement benefits during recovery, and protection against retaliation for reporting the injury. You have the right to file a complaint with OSHA if you believe your workplace is unsafe, and OSHA cannot reveal your identity to your employer without your consent. You also have the right to see your OSHA 300 injury log. If your employer denies a workers' comp claim, you can appeal through your state's workers' compensation board. An occupational health attorney can advise on complex cases involving denied claims or third-party liability.

After an employer reports a severe injury, OSHA decides whether to conduct an on-site inspection. Fatalities and amputations typically trigger automatic inspections. For hospitalizations and eye loss events, OSHA may conduct a phone/fax investigation or an on-site inspection based on the circumstances. During an inspection, OSHA compliance officers assess the accident scene, interview witnesses, review safety records, and identify violations. Citations and penalties may be issued. OSHA also works with the employer to abate hazardous conditions. All inspection results are published in OSHA's public inspection database at osha.gov.

You can file an OSHA complaint online at osha.gov/workers/file-complaint, by calling 1-800-321-OSHA (1-800-321-6742), or by visiting your local OSHA area office. Complaints can be filed anonymously. OSHA prioritizes formal written complaints from workers. If you believe an imminent danger exists, call OSHA immediately, they are required to investigate immediately when there is reasonable grounds to believe imminent danger exists. Workers are protected from retaliation for filing complaints under Section 11(c) of the OSH Act; if you experience retaliation, file a separate complaint within 30 days of the adverse action.

About This OSHA Report

This is a severe injury report filed with OSHA. Employers are required to report all work-related fatalities and severe injuries within 8 to 24 hours. Browse more reports by employer, state, or industry below.

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