TSB: MAZDA CX-30, CX-5, MAZDA3, MAZDA6 (2017–2024)

Bulletin 05-005-23a — November 14, 2023

Bulletin Details

Bulletin ID05-005-23a
ManufacturerMAZDA
ModelsCX-30, CX-5, MAZDA3, MAZDA6
Model Years2017–2024
Date IssuedNovember 14, 2023
Date Added to NHTSADecember 5, 2023
ComponentPOWER TRAIN
Vehicles Affected23 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some vehicles may exhibit a chirp noise (stick-slip noise) from the automatic transaxle (AT) when shifting from 3 to 4 while driving. This may be caused by the automatic transaxle fluid (ATF) being contaminated by iron powder due to excessi

Affected Vehicles

MakeModelYearComponent
MAZDA CX-30 2024 100000 POWER TRAIN
MAZDA CX-5 2024 100000 POWER TRAIN
MAZDA MAZDA3 2024 100000 POWER TRAIN
MAZDA CX-30 2023 100000 POWER TRAIN
MAZDA CX-5 2023 100000 POWER TRAIN
MAZDA MAZDA3 2023 100000 POWER TRAIN
MAZDA CX-30 2022 100000 POWER TRAIN
MAZDA CX-5 2022 100000 POWER TRAIN
MAZDA MAZDA3 2022 100000 POWER TRAIN
MAZDA CX-30 2021 100000 POWER TRAIN
MAZDA CX-5 2021 100000 POWER TRAIN
MAZDA MAZDA3 2021 100000 POWER TRAIN
MAZDA MAZDA6 2021 100000 POWER TRAIN
MAZDA CX-30 2020 100000 POWER TRAIN
MAZDA CX-5 2020 100000 POWER TRAIN
MAZDA MAZDA3 2020 100000 POWER TRAIN
MAZDA MAZDA6 2020 100000 POWER TRAIN
MAZDA CX-5 2019 100000 POWER TRAIN
MAZDA MAZDA3 2019 100000 POWER TRAIN
MAZDA MAZDA6 2019 100000 POWER TRAIN
MAZDA CX-5 2018 100000 POWER TRAIN
MAZDA MAZDA6 2018 100000 POWER TRAIN
MAZDA CX-5 2017 100000 POWER TRAIN

Related MAZDA Recalls

CampaignModelYearComponentSummary
CX-50 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-50 HYBRID 2025 SUSPENSION:CRITICAL FASTENERS Mazda North American Operations is recalling certain 2025 CX-50 and CX-50 Hyb...
CX-70 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2024 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...
CX-90 2025 ELECTRICAL SYSTEM:BODY CONTROL MODULE... Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MAZDA dealer. Bring this bulletin ID (05-005-23a) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.