TSB: MACK ANTHEM, ANTHEM (AN), CHN, CHU, CHU612, CHU613, CHU614, CL, CMH, CMM, CT, CT713, CTP, CV, CXN, CXP, CXU, CXU612, CXU613, CXU613E, CXU614, GRANITE (GR), GRANITE (GU), GU, GU713, GU812E, GU813, GU813E, GU814, LEU, LR, LR6, MRU, PINNACLE (CHU), PINNACLE (CXU), TD, TD713, TD714, TERRAPRO (LEU), TERRAPRO (LEU/MRU), TERRAPRO (MRU), TERRAPRO (TE), TITAN, TITAN (TD) (2008–2017)

Bulletin KC-73 — November 18, 2021

Bulletin Details

Bulletin IDKC-73
ManufacturerMACK
ModelsANTHEM, ANTHEM (AN), CHN, CHU, CHU612, CHU613, CHU614, CL, CMH, CMM, CT, CT713, CTP, CV, CXN, CXP, CXU, CXU612, CXU613, CXU613E, CXU614, GRANITE (GR), GRANITE (GU), GU, GU713, GU812E, GU813, GU813E, GU814, LEU, LR, LR6, MRU, PINNACLE (CHU), PINNACLE (CXU), TD, TD713, TD714, TERRAPRO (LEU), TERRAPRO (LEU/MRU), TERRAPRO (MRU), TERRAPRO (TE), TITAN, TITAN (TD)
Model Years2008–2017
Date IssuedNovember 18, 2021
Date Added to NHTSADecember 6, 2021
ComponentEQUIPMENT
Vehicles Affected180 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017

Affected Vehicles

MakeModelYearComponent
MACK ANTHEM (AN) 2017 350000 EQUIPMENT
MACK CHU 2017 350000 EQUIPMENT
MACK CXU 2017 350000 EQUIPMENT
MACK GRANITE (GR) 2017 350000 EQUIPMENT
MACK GRANITE (GU) 2017 350000 EQUIPMENT
MACK GU 2017 350000 EQUIPMENT
MACK LEU 2017 350000 EQUIPMENT
MACK LR 2017 350000 EQUIPMENT
MACK MRU 2017 350000 EQUIPMENT
MACK PINNACLE (CHU) 2017 350000 EQUIPMENT
MACK PINNACLE (CXU) 2017 350000 EQUIPMENT
MACK TD 2017 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2017 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2017 350000 EQUIPMENT
MACK TERRAPRO (TE) 2017 350000 EQUIPMENT
MACK TITAN (TD) 2017 350000 EQUIPMENT
MACK ANTHEM 2016 350000 EQUIPMENT
MACK CHU 2016 350000 EQUIPMENT
MACK CXU 2016 350000 EQUIPMENT
MACK GRANITE (GR) 2016 350000 EQUIPMENT
MACK GRANITE (GU) 2016 350000 EQUIPMENT
MACK GU 2016 350000 EQUIPMENT
MACK LEU 2016 350000 EQUIPMENT
MACK LR 2016 350000 EQUIPMENT
MACK LR6 2016 350000 EQUIPMENT
MACK MRU 2016 350000 EQUIPMENT
MACK PINNACLE (CHU) 2016 350000 EQUIPMENT
MACK PINNACLE (CXU) 2016 350000 EQUIPMENT
MACK TD 2016 350000 EQUIPMENT
MACK TERRAPRO (LEU) 2016 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2016 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2016 350000 EQUIPMENT
MACK TITAN (TD) 2016 350000 EQUIPMENT
MACK CHU 2015 350000 EQUIPMENT
MACK CXU 2015 350000 EQUIPMENT
MACK GRANITE (GU) 2015 350000 EQUIPMENT
MACK GU 2015 350000 EQUIPMENT
MACK LEU 2015 350000 EQUIPMENT
MACK LR 2015 350000 EQUIPMENT
MACK LR6 2015 350000 EQUIPMENT
MACK MRU 2015 350000 EQUIPMENT
MACK PINNACLE (CHU) 2015 350000 EQUIPMENT
MACK PINNACLE (CXU) 2015 350000 EQUIPMENT
MACK TD 2015 350000 EQUIPMENT
MACK TERRAPRO (LEU) 2015 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2015 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2015 350000 EQUIPMENT
MACK TITAN 2015 350000 EQUIPMENT
MACK TITAN (TD) 2015 350000 EQUIPMENT
MACK CHU 2014 350000 EQUIPMENT
MACK CXU 2014 350000 EQUIPMENT
MACK GRANITE (GU) 2014 350000 EQUIPMENT
MACK GU 2014 350000 EQUIPMENT
MACK LEU 2014 350000 EQUIPMENT
MACK LR 2014 350000 EQUIPMENT
MACK LR6 2014 350000 EQUIPMENT
MACK MRU 2014 350000 EQUIPMENT
MACK PINNACLE (CHU) 2014 350000 EQUIPMENT
MACK PINNACLE (CXU) 2014 350000 EQUIPMENT
MACK TD 2014 350000 EQUIPMENT
MACK TERRAPRO (LEU) 2014 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2014 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2014 350000 EQUIPMENT
MACK TITAN 2014 350000 EQUIPMENT
MACK TITAN (TD) 2014 350000 EQUIPMENT
MACK CHU 2013 350000 EQUIPMENT
MACK CMM 2013 350000 EQUIPMENT
MACK CXU 2013 350000 EQUIPMENT
MACK GRANITE (GU) 2013 350000 EQUIPMENT
MACK GU 2013 350000 EQUIPMENT
MACK LEU 2013 350000 EQUIPMENT
MACK LR 2013 350000 EQUIPMENT
MACK LR6 2013 350000 EQUIPMENT
MACK MRU 2013 350000 EQUIPMENT
MACK PINNACLE (CHU) 2013 350000 EQUIPMENT
MACK PINNACLE (CXU) 2013 350000 EQUIPMENT
MACK TD 2013 350000 EQUIPMENT
MACK TERRAPRO (LEU) 2013 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2013 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2013 350000 EQUIPMENT
MACK TITAN 2013 350000 EQUIPMENT
MACK TITAN (TD) 2013 350000 EQUIPMENT
MACK CHU 2012 350000 EQUIPMENT
MACK CMH 2012 350000 EQUIPMENT
MACK CMM 2012 350000 EQUIPMENT
MACK CXU 2012 350000 EQUIPMENT
MACK GRANITE (GU) 2012 350000 EQUIPMENT
MACK GU 2012 350000 EQUIPMENT
MACK LEU 2012 350000 EQUIPMENT
MACK LR 2012 350000 EQUIPMENT
MACK LR6 2012 350000 EQUIPMENT
MACK MRU 2012 350000 EQUIPMENT
MACK PINNACLE (CHU) 2012 350000 EQUIPMENT
MACK PINNACLE (CXU) 2012 350000 EQUIPMENT
MACK TD 2012 350000 EQUIPMENT
MACK TERRAPRO (LEU) 2012 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2012 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2012 350000 EQUIPMENT
MACK TITAN (TD) 2012 350000 EQUIPMENT
MACK CHU 2011 350000 EQUIPMENT
MACK CMH 2011 350000 EQUIPMENT
MACK CMM 2011 350000 EQUIPMENT
MACK CXU 2011 350000 EQUIPMENT
MACK CXU612 2011 350000 EQUIPMENT
MACK GRANITE (GU) 2011 350000 EQUIPMENT
MACK GU 2011 350000 EQUIPMENT
MACK LEU 2011 350000 EQUIPMENT
MACK LR 2011 350000 EQUIPMENT
MACK LR6 2011 350000 EQUIPMENT
MACK MRU 2011 350000 EQUIPMENT
MACK PINNACLE (CHU) 2011 350000 EQUIPMENT
MACK PINNACLE (CXU) 2011 350000 EQUIPMENT
MACK TD 2011 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2011 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2011 350000 EQUIPMENT
MACK TITAN (TD) 2011 350000 EQUIPMENT
MACK CHU 2010 350000 EQUIPMENT
MACK CHU613 2010 350000 EQUIPMENT
MACK CHU614 2010 350000 EQUIPMENT
MACK CMH 2010 350000 EQUIPMENT
MACK CMM 2010 350000 EQUIPMENT
MACK CXU 2010 350000 EQUIPMENT
MACK CXU612 2010 350000 EQUIPMENT
MACK CXU613 2010 350000 EQUIPMENT
MACK CXU613E 2010 350000 EQUIPMENT
MACK CXU614 2010 350000 EQUIPMENT
MACK GRANITE (GU) 2010 350000 EQUIPMENT
MACK GU 2010 350000 EQUIPMENT
MACK GU713 2010 350000 EQUIPMENT
MACK GU812E 2010 350000 EQUIPMENT
MACK GU813 2010 350000 EQUIPMENT
MACK GU813E 2010 350000 EQUIPMENT
MACK GU814 2010 350000 EQUIPMENT
MACK LEU 2010 350000 EQUIPMENT
MACK LR 2010 350000 EQUIPMENT
MACK PINNACLE (CHU) 2010 350000 EQUIPMENT
MACK PINNACLE (CXU) 2010 350000 EQUIPMENT
MACK TD 2010 350000 EQUIPMENT
MACK TD713 2010 350000 EQUIPMENT
MACK TD714 2010 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2010 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2010 350000 EQUIPMENT
MACK TITAN (TD) 2010 350000 EQUIPMENT
MACK CHU 2009 350000 EQUIPMENT
MACK CXU 2009 350000 EQUIPMENT
MACK GRANITE (GU) 2009 350000 EQUIPMENT
MACK GU 2009 350000 EQUIPMENT
MACK LEU 2009 350000 EQUIPMENT
MACK PINNACLE (CHU) 2009 350000 EQUIPMENT
MACK PINNACLE (CXU) 2009 350000 EQUIPMENT
MACK TD 2009 350000 EQUIPMENT
MACK TD714 2009 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2009 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2009 350000 EQUIPMENT
MACK TITAN (TD) 2009 350000 EQUIPMENT
MACK CHN 2008 350000 EQUIPMENT
MACK CHU 2008 350000 EQUIPMENT
MACK CHU612 2008 350000 EQUIPMENT
MACK CHU613 2008 350000 EQUIPMENT
MACK CL 2008 350000 EQUIPMENT
MACK CT 2008 350000 EQUIPMENT
MACK CT713 2008 350000 EQUIPMENT
MACK CTP 2008 350000 EQUIPMENT
MACK CV 2008 350000 EQUIPMENT
MACK CXN 2008 350000 EQUIPMENT
MACK CXP 2008 350000 EQUIPMENT
MACK CXU 2008 350000 EQUIPMENT
MACK CXU612 2008 350000 EQUIPMENT
MACK CXU613 2008 350000 EQUIPMENT
MACK GRANITE (GU) 2008 350000 EQUIPMENT
MACK GU 2008 350000 EQUIPMENT
MACK GU713 2008 350000 EQUIPMENT
MACK GU813 2008 350000 EQUIPMENT
MACK LEU 2008 350000 EQUIPMENT
MACK PINNACLE (CHU) 2008 350000 EQUIPMENT
MACK PINNACLE (CXU) 2008 350000 EQUIPMENT
MACK TD 2008 350000 EQUIPMENT
MACK TD714 2008 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2008 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2008 350000 EQUIPMENT

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (KC-73) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.