TSB: MACK 660, 780, CH, CHU, CXU, GU, LE, LR, MACK, MR, TITAN (TD), VAH, VH, VHD, VHD84B, VN, VNL, VNL430, VNL64T, VNM, VOLVO TRUCK, VT, WX, WXLL (2003–2010)

Bulletin KC-395 — January 19, 2022

Bulletin Details

Bulletin IDKC-395
ManufacturerMACK
Models660, 780, CH, CHU, CXU, GU, LE, LR, MACK, MR, TITAN (TD), VAH, VH, VHD, VHD84B, VN, VNL, VNL430, VNL64T, VNM, VOLVO TRUCK, VT, WX, WXLL
Model Years2003–2010
Date IssuedJanuary 19, 2022
Date Added to NHTSAMarch 6, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected166 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Instrument Cluster Programming - Programming Fails Or Errors Display When Replacing An Instrument Cluster With A Newer Part Number (Conversion Kit) - US04 To US10 Chassis (9-Pin Diagnostic Connector)

Affected Vehicles

MakeModelYearComponent
MACK CHU 2010 110000 ELECTRICAL SYSTEM
MACK CXU 2010 110000 ELECTRICAL SYSTEM
MACK GU 2010 110000 ELECTRICAL SYSTEM
MACK LR 2010 110000 ELECTRICAL SYSTEM
MACK TITAN (TD) 2010 110000 ELECTRICAL SYSTEM
VOLVO VAH 2010 110000 ELECTRICAL SYSTEM
VOLVO VAH 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VAH 2010 110000 ELECTRICAL SYSTEM
VOLVO VH 2010 110000 ELECTRICAL SYSTEM
VOLVO VH 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2010 110000 ELECTRICAL SYSTEM
VOLVO VHD 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2010 110000 ELECTRICAL SYSTEM
VOLVO VN 2010 110000 ELECTRICAL SYSTEM
VOLVO VN 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2010 110000 ELECTRICAL SYSTEM
VOLVO VNL 2010 110000 ELECTRICAL SYSTEM
VOLVO VNL 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2010 110000 ELECTRICAL SYSTEM
VOLVO VNM 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2010 110000 ELECTRICAL SYSTEM
VOLVO VT 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CHU 2009 110000 ELECTRICAL SYSTEM
MACK CXU 2009 110000 ELECTRICAL SYSTEM
MACK GU 2009 110000 ELECTRICAL SYSTEM
MACK TITAN (TD) 2009 110000 ELECTRICAL SYSTEM
VOLVO VAH 2009 110000 ELECTRICAL SYSTEM
VOLVO VAH 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VAH 2009 110000 ELECTRICAL SYSTEM
VOLVO VH 2009 110000 ELECTRICAL SYSTEM
VOLVO VH 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2009 110000 ELECTRICAL SYSTEM
VOLVO VHD 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2009 110000 ELECTRICAL SYSTEM
VOLVO VN 2009 110000 ELECTRICAL SYSTEM
VOLVO VN 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2009 110000 ELECTRICAL SYSTEM
VOLVO VNL 2009 110000 ELECTRICAL SYSTEM
VOLVO VNL 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2009 110000 ELECTRICAL SYSTEM
VOLVO VNM 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2009 110000 ELECTRICAL SYSTEM
VOLVO VT 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CHU 2008 110000 ELECTRICAL SYSTEM
MACK CXU 2008 110000 ELECTRICAL SYSTEM
MACK GU 2008 110000 ELECTRICAL SYSTEM
VOLVO VAH 2008 110000 ELECTRICAL SYSTEM
VOLVO VAH 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VAH 2008 110000 ELECTRICAL SYSTEM
VOLVO VH 2008 110000 ELECTRICAL SYSTEM
VOLVO VH 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2008 110000 ELECTRICAL SYSTEM
VOLVO VHD 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2008 110000 ELECTRICAL SYSTEM
VOLVO VN 2008 110000 ELECTRICAL SYSTEM
VOLVO VN 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2008 110000 ELECTRICAL SYSTEM
VOLVO VNL 2008 110000 ELECTRICAL SYSTEM
VOLVO VNL 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2008 110000 ELECTRICAL SYSTEM
VOLVO VNM 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2008 110000 ELECTRICAL SYSTEM
VOLVO VT 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CH 2007 110000 ELECTRICAL SYSTEM
MACK CHU 2007 110000 ELECTRICAL SYSTEM
MACK CXU 2007 110000 ELECTRICAL SYSTEM
MACK GU 2007 110000 ELECTRICAL SYSTEM
MACK MR 2007 110000 ELECTRICAL SYSTEM
VOLVO VAH 2007 110000 ELECTRICAL SYSTEM
VOLVO VAH 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VAH 2007 110000 ELECTRICAL SYSTEM
VOLVO VH 2007 110000 ELECTRICAL SYSTEM
VOLVO VH 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2007 110000 ELECTRICAL SYSTEM
VOLVO VHD 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2007 110000 ELECTRICAL SYSTEM
VOLVO VN 2007 110000 ELECTRICAL SYSTEM
VOLVO VN 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2007 110000 ELECTRICAL SYSTEM
VOLVO VNL 2007 110000 ELECTRICAL SYSTEM
VOLVO VNL 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2007 110000 ELECTRICAL SYSTEM
VOLVO VNM 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2007 110000 ELECTRICAL SYSTEM
VOLVO VT 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CH 2006 110000 ELECTRICAL SYSTEM
MACK CHU 2006 110000 ELECTRICAL SYSTEM
MACK CXU 2006 110000 ELECTRICAL SYSTEM
MACK GU 2006 110000 ELECTRICAL SYSTEM
MACK LE 2006 110000 ELECTRICAL SYSTEM
MACK MR 2006 110000 ELECTRICAL SYSTEM
VOLVO VH 2006 110000 ELECTRICAL SYSTEM
VOLVO VH 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2006 110000 ELECTRICAL SYSTEM
VOLVO VHD 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2006 110000 ELECTRICAL SYSTEM
VOLVO VN 2006 110000 ELECTRICAL SYSTEM
VOLVO VN 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2006 110000 ELECTRICAL SYSTEM
VOLVO VNL 2006 110000 ELECTRICAL SYSTEM
VOLVO VNL 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2006 110000 ELECTRICAL SYSTEM
VOLVO VNM 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2006 110000 ELECTRICAL SYSTEM
VOLVO VT 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO 660 2005 110000 ELECTRICAL SYSTEM
VOLVO 660 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CH 2005 110000 ELECTRICAL SYSTEM
MACK LE 2005 110000 ELECTRICAL SYSTEM
MACK MR 2005 110000 ELECTRICAL SYSTEM
VOLVO VH 2005 110000 ELECTRICAL SYSTEM
VOLVO VH 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2005 110000 ELECTRICAL SYSTEM
VOLVO VHD 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2005 110000 ELECTRICAL SYSTEM
VOLVO VHD84B 2005 110000 ELECTRICAL SYSTEM
VOLVO VHD84B 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2005 110000 ELECTRICAL SYSTEM
VOLVO VN 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2005 110000 ELECTRICAL SYSTEM
VOLVO VNL 2005 110000 ELECTRICAL SYSTEM
VOLVO VNL 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2005 110000 ELECTRICAL SYSTEM
VOLVO VNM 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2005 110000 ELECTRICAL SYSTEM
VOLVO VT 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO 780 2004 110000 ELECTRICAL SYSTEM
VOLVO 780 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CH 2004 110000 ELECTRICAL SYSTEM
MACK LE 2004 110000 ELECTRICAL SYSTEM
MACK MR 2004 110000 ELECTRICAL SYSTEM
VOLVO VH 2004 110000 ELECTRICAL SYSTEM
VOLVO VH 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2004 110000 ELECTRICAL SYSTEM
VOLVO VHD 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VHD 2004 110000 ELECTRICAL SYSTEM
VOLVO VHD84B 2004 110000 ELECTRICAL SYSTEM
VOLVO VHD84B 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2004 110000 ELECTRICAL SYSTEM
VOLVO VN 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VN 2004 110000 ELECTRICAL SYSTEM
VOLVO VNL 2004 110000 ELECTRICAL SYSTEM
VOLVO VNL 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNL430 2004 110000 ELECTRICAL SYSTEM
VOLVO VNL430 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNL64T 2004 110000 ELECTRICAL SYSTEM
VOLVO VNL64T 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VNM 2004 110000 ELECTRICAL SYSTEM
VOLVO VNM 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VT 2004 110000 ELECTRICAL SYSTEM
VOLVO VT 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO WX 2004 110000 ELECTRICAL SYSTEM
VOLVO WX 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO WXLL 2004 110000 ELECTRICAL SYSTEM
VOLVO WXLL 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MACK CH 2003 110000 ELECTRICAL SYSTEM
MACK LE 2003 110000 ELECTRICAL SYSTEM
MACK MR 2003 110000 ELECTRICAL SYSTEM
VOLVO VHD 2003 110000 ELECTRICAL SYSTEM
VOLVO VN 2003 110000 ELECTRICAL SYSTEM
MACK MACK 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VOLVO VOLVO TRUCK 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (KC-395) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.