TSB: MACK MACK, VOLVO TRUCK (1955–2001)

Bulletin KC-37 — October 15, 2021

Bulletin Details

Bulletin IDKC-37
ManufacturerMACK
ModelsMACK, VOLVO TRUCK
Model Years1955–2001
Date IssuedOctober 15, 2021
Date Added to NHTSANovember 5, 2021
ComponentELECTRICAL SYSTEM
Vehicles Affected96 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

V-MAC - Install Under Windows 2000/XP

Affected Vehicles

MakeModelYearComponent
MACK MACK 2001 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 2001 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1999 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1999 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1998 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1998 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1997 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1997 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1996 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1996 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1995 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1995 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1994 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1994 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1993 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1993 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1992 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1992 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1991 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1991 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1990 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1990 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1989 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1989 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1988 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1988 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1987 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1987 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1986 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1986 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1985 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1985 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1984 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1984 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1983 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1983 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1982 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1982 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1981 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1981 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1980 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1980 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1979 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1979 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1978 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1978 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1977 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1977 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1976 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1976 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1975 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1975 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1974 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1974 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1973 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1973 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1972 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1972 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1971 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1971 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1970 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1970 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1969 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1969 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1968 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1968 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1967 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1967 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1966 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1966 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1965 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1965 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1964 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1964 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1963 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1963 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1962 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1962 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1961 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1961 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1960 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1960 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1959 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1959 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1958 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1958 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1957 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1957 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1956 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1956 353000 EQUIPMENT:ELECTRICAL
MACK MACK 1955 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE
MACK MACK 1955 353000 EQUIPMENT:ELECTRICAL
MACK MACK 110000 ELECTRICAL SYSTEM
MACK MACK 350000 EQUIPMENT
VOLVO VOLVO TRUCK 353000 EQUIPMENT:ELECTRICAL
VOLVO VOLVO TRUCK 252100 ELECTRONIC STABILITY CONTROL:CONTROL MODULE:SOFTWARE

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (KC-37) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.