TSB: VOLVO VAH, VHD, VNL, VNM, VNR, VNX (2013–2019)

Bulletin K98343682 — December 5, 2017

Bulletin Details

Bulletin IDK98343682
ManufacturerVOLVO
ModelsVAH, VHD, VNL, VNM, VNR, VNX
Model Years2013–2019
Date IssuedDecember 5, 2017
Date Added to NHTSAJanuary 29, 2018
ComponentPOWER TRAIN
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

On Certain Volvo Trucks with the I-Shift transmission and the secondary gauge pack with engine and transmission temperature gauges, the transmission temperature gauge may not function.

Affected Vehicles

MakeModelYearComponent
VOLVO VNX 2019 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNX 2019 100000 POWER TRAIN
VOLVO VNX 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNX 2018 100000 POWER TRAIN
VOLVO VNX 2017 100000 POWER TRAIN
VOLVO VNX 2017 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNX 2016 100000 POWER TRAIN
VOLVO VNX 2016 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNX 2015 100000 POWER TRAIN
VOLVO VNX 2015 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNX 2014 100000 POWER TRAIN
VOLVO VNX 2014 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNX 2013 100000 POWER TRAIN
VOLVO VNX 2013 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VAH 100000 POWER TRAIN
VOLVO VAH 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VHD 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VHD 100000 POWER TRAIN
VOLVO VNL 100000 POWER TRAIN
VOLVO VNL 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNM 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO VNM 100000 POWER TRAIN
VOLVO VNR 100000 POWER TRAIN
VOLVO VNR 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Related VOLVO Recalls

CampaignModelYearComponentSummary
VNL (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLVO dealer. Bring this bulletin ID (K98343682) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.