TSB: MACK ANTHEM (AN), CHU, CXU, GRANITE (GR), GRANITE (GU), GU, LR, MRU, PINNACLE (CHU), PINNACLE (CXU), PINNACLE (PI), TERRAPRO (LEU/MRU), TERRAPRO (MRU), TERRAPRO (TE), VAH, VHD, VNL, VNM, VNR (2007–2020)

Bulletin K65527708 — April 25, 2019

Bulletin Details

Bulletin IDK65527708
ManufacturerMACK
ModelsANTHEM (AN), CHU, CXU, GRANITE (GR), GRANITE (GU), GU, LR, MRU, PINNACLE (CHU), PINNACLE (CXU), PINNACLE (PI), TERRAPRO (LEU/MRU), TERRAPRO (MRU), TERRAPRO (TE), VAH, VHD, VNL, VNM, VNR
Model Years2007–2020
Date IssuedApril 25, 2019
Date Added to NHTSAMay 5, 2020
ComponentENGINE (PWS)
Vehicles Affected240 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; - US17+OBD16 And US17+OBD19 Emissions

Affected Vehicles

MakeModelYearComponent
MACK ANTHEM (AN) 2020 060000 ENGINE (PWS)
MACK ANTHEM (AN) 2020 350000 EQUIPMENT
MACK GRANITE (GR) 2020 060000 ENGINE (PWS)
MACK GRANITE (GR) 2020 350000 EQUIPMENT
MACK GRANITE (GU) 2020 350000 EQUIPMENT
MACK LR 2020 350000 EQUIPMENT
MACK PINNACLE (CHU) 2020 350000 EQUIPMENT
MACK PINNACLE (CXU) 2020 350000 EQUIPMENT
MACK PINNACLE (PI) 2020 060000 ENGINE (PWS)
MACK PINNACLE (PI) 2020 350000 EQUIPMENT
MACK TERRAPRO (TE) 2020 060000 ENGINE (PWS)
MACK TERRAPRO (TE) 2020 350000 EQUIPMENT
MACK ANTHEM (AN) 2019 060000 ENGINE (PWS)
MACK ANTHEM (AN) 2019 350000 EQUIPMENT
MACK ANTHEM (AN) 2019 350000 EQUIPMENT
MACK ANTHEM (AN) 2019 060000 ENGINE AND ENGINE COOLING
MACK ANTHEM (AN) 2019 060000 ENGINE AND ENGINE COOLING
MACK ANTHEM (AN) 2019 350000 EQUIPMENT
MACK ANTHEM (AN) 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GRANITE (GR) 2019 060000 ENGINE (PWS)
MACK GRANITE (GR) 2019 350000 EQUIPMENT
MACK GRANITE (GR) 2019 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GR) 2019 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GR) 2019 350000 EQUIPMENT
MACK GRANITE (GR) 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GRANITE (GU) 2019 350000 EQUIPMENT
MACK GRANITE (GU) 2019 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GU) 2019 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GU) 2019 350000 EQUIPMENT
MACK GRANITE (GU) 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LR 2019 350000 EQUIPMENT
MACK LR 2019 350000 EQUIPMENT
MACK LR 2019 060000 ENGINE AND ENGINE COOLING
MACK LR 2019 060000 ENGINE AND ENGINE COOLING
MACK LR 2019 350000 EQUIPMENT
MACK LR 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK PINNACLE (CHU) 2019 350000 EQUIPMENT
MACK PINNACLE (CHU) 2019 350000 EQUIPMENT
MACK PINNACLE (CXU) 2019 350000 EQUIPMENT
MACK PINNACLE (CXU) 2019 350000 EQUIPMENT
MACK PINNACLE (PI) 2019 060000 ENGINE (PWS)
MACK PINNACLE (PI) 2019 350000 EQUIPMENT
MACK PINNACLE (PI) 2019 350000 EQUIPMENT
MACK PINNACLE (PI) 2019 060000 ENGINE AND ENGINE COOLING
MACK PINNACLE (PI) 2019 060000 ENGINE AND ENGINE COOLING
MACK PINNACLE (PI) 2019 350000 EQUIPMENT
MACK PINNACLE (PI) 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TERRAPRO (LEU/MRU) 2019 350000 EQUIPMENT
MACK TERRAPRO (TE) 2019 060000 ENGINE (PWS)
MACK TERRAPRO (TE) 2019 350000 EQUIPMENT
MACK TERRAPRO (TE) 2019 350000 EQUIPMENT
MACK TERRAPRO (TE) 2019 060000 ENGINE AND ENGINE COOLING
MACK TERRAPRO (TE) 2019 060000 ENGINE AND ENGINE COOLING
MACK TERRAPRO (TE) 2019 350000 EQUIPMENT
MACK TERRAPRO (TE) 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 2019 350000 EQUIPMENT
VOLVO VAH 2019 110000 ELECTRICAL SYSTEM
VOLVO VAH 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VAH 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VHD 2019 350000 EQUIPMENT
VOLVO VHD 2019 110000 ELECTRICAL SYSTEM
VOLVO VHD 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VHD 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VNL 2019 350000 EQUIPMENT
VOLVO VNL 2019 110000 ELECTRICAL SYSTEM
VOLVO VNL 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VNL 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VNM 2019 350000 EQUIPMENT
VOLVO VNM 2019 110000 ELECTRICAL SYSTEM
VOLVO VNM 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VNM 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VNR 2019 350000 EQUIPMENT
VOLVO VNR 2019 110000 ELECTRICAL SYSTEM
VOLVO VNR 2019 060000 ENGINE AND ENGINE COOLING
VOLVO VNR 2019 060000 ENGINE AND ENGINE COOLING
MACK ANTHEM (AN) 2018 060000 ENGINE (PWS)
MACK ANTHEM (AN) 2018 350000 EQUIPMENT
MACK ANTHEM (AN) 2018 350000 EQUIPMENT
MACK ANTHEM (AN) 2018 060000 ENGINE AND ENGINE COOLING
MACK ANTHEM (AN) 2018 060000 ENGINE AND ENGINE COOLING
MACK ANTHEM (AN) 2018 350000 EQUIPMENT
MACK ANTHEM (AN) 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2018 350000 EQUIPMENT
MACK CHU 2018 060000 ENGINE AND ENGINE COOLING
MACK CHU 2018 060000 ENGINE AND ENGINE COOLING
MACK CHU 2018 350000 EQUIPMENT
MACK CHU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2018 350000 EQUIPMENT
MACK CXU 2018 060000 ENGINE AND ENGINE COOLING
MACK CXU 2018 060000 ENGINE AND ENGINE COOLING
MACK CXU 2018 350000 EQUIPMENT
MACK CXU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GRANITE (GR) 2018 060000 ENGINE (PWS)
MACK GRANITE (GR) 2018 350000 EQUIPMENT
MACK GRANITE (GR) 2018 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GR) 2018 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GR) 2018 350000 EQUIPMENT
MACK GRANITE (GR) 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GRANITE (GU) 2018 350000 EQUIPMENT
MACK GRANITE (GU) 2018 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GU) 2018 060000 ENGINE AND ENGINE COOLING
MACK GRANITE (GU) 2018 350000 EQUIPMENT
MACK GRANITE (GU) 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LR 2018 350000 EQUIPMENT
MACK LR 2018 350000 EQUIPMENT
MACK LR 2018 060000 ENGINE AND ENGINE COOLING
MACK LR 2018 060000 ENGINE AND ENGINE COOLING
MACK LR 2018 350000 EQUIPMENT
MACK LR 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2018 060000 ENGINE (PWS)
MACK MRU 2018 350000 EQUIPMENT
MACK MRU 2018 060000 ENGINE AND ENGINE COOLING
MACK MRU 2018 060000 ENGINE AND ENGINE COOLING
MACK MRU 2018 350000 EQUIPMENT
MACK MRU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK PINNACLE (CHU) 2018 350000 EQUIPMENT
MACK PINNACLE (CXU) 2018 350000 EQUIPMENT
MACK PINNACLE (PI) 2018 060000 ENGINE (PWS)
MACK PINNACLE (PI) 2018 350000 EQUIPMENT
MACK PINNACLE (PI) 2018 350000 EQUIPMENT
MACK PINNACLE (PI) 2018 060000 ENGINE AND ENGINE COOLING
MACK PINNACLE (PI) 2018 060000 ENGINE AND ENGINE COOLING
MACK PINNACLE (PI) 2018 350000 EQUIPMENT
MACK PINNACLE (PI) 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TERRAPRO (LEU/MRU) 2018 350000 EQUIPMENT
MACK TERRAPRO (TE) 2018 060000 ENGINE (PWS)
MACK TERRAPRO (TE) 2018 350000 EQUIPMENT
MACK TERRAPRO (TE) 2018 350000 EQUIPMENT
MACK TERRAPRO (TE) 2018 060000 ENGINE AND ENGINE COOLING
MACK TERRAPRO (TE) 2018 060000 ENGINE AND ENGINE COOLING
MACK TERRAPRO (TE) 2018 350000 EQUIPMENT
MACK TERRAPRO (TE) 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 2018 350000 EQUIPMENT
VOLVO VAH 2018 110000 ELECTRICAL SYSTEM
VOLVO VAH 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VAH 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VHD 2018 350000 EQUIPMENT
VOLVO VHD 2018 110000 ELECTRICAL SYSTEM
VOLVO VHD 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VHD 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VNL 2018 350000 EQUIPMENT
VOLVO VNL 2018 110000 ELECTRICAL SYSTEM
VOLVO VNL 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VNL 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VNM 2018 350000 EQUIPMENT
VOLVO VNM 2018 110000 ELECTRICAL SYSTEM
VOLVO VNM 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VNM 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VNR 2018 350000 EQUIPMENT
VOLVO VNR 2018 110000 ELECTRICAL SYSTEM
VOLVO VNR 2018 060000 ENGINE AND ENGINE COOLING
VOLVO VNR 2018 060000 ENGINE AND ENGINE COOLING
MACK ANTHEM (AN) 2017 060000 ENGINE (PWS)
MACK ANTHEM (AN) 2017 350000 EQUIPMENT
MACK GRANITE (GR) 2017 060000 ENGINE (PWS)
MACK GRANITE (GR) 2017 350000 EQUIPMENT
MACK GRANITE (GU) 2017 350000 EQUIPMENT
MACK LR 2017 350000 EQUIPMENT
MACK MRU 2017 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2017 350000 EQUIPMENT
MACK PINNACLE (CXU) 2017 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2017 350000 EQUIPMENT
MACK GRANITE (GR) 2016 060000 ENGINE (PWS)
MACK GRANITE (GR) 2016 350000 EQUIPMENT
MACK GRANITE (GU) 2016 350000 EQUIPMENT
MACK LR 2016 350000 EQUIPMENT
MACK MRU 2016 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2016 350000 EQUIPMENT
MACK PINNACLE (CXU) 2016 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2016 350000 EQUIPMENT
MACK GRANITE (GU) 2015 350000 EQUIPMENT
MACK LR 2015 350000 EQUIPMENT
MACK MRU 2015 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2015 350000 EQUIPMENT
MACK PINNACLE (CXU) 2015 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2015 350000 EQUIPMENT
MACK GRANITE (GU) 2014 350000 EQUIPMENT
MACK LR 2014 350000 EQUIPMENT
MACK MRU 2014 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2014 350000 EQUIPMENT
MACK PINNACLE (CXU) 2014 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2014 350000 EQUIPMENT
MACK GRANITE (GU) 2013 350000 EQUIPMENT
MACK LR 2013 350000 EQUIPMENT
MACK MRU 2013 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2013 350000 EQUIPMENT
MACK PINNACLE (CXU) 2013 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2013 350000 EQUIPMENT
MACK GRANITE (GU) 2012 350000 EQUIPMENT
MACK LR 2012 350000 EQUIPMENT
MACK MRU 2012 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2012 350000 EQUIPMENT
MACK PINNACLE (CXU) 2012 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2012 350000 EQUIPMENT
MACK GRANITE (GU) 2011 350000 EQUIPMENT
MACK LR 2011 350000 EQUIPMENT
MACK MRU 2011 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2011 350000 EQUIPMENT
MACK PINNACLE (CXU) 2011 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2011 350000 EQUIPMENT
MACK GRANITE (GU) 2010 350000 EQUIPMENT
MACK LR 2010 350000 EQUIPMENT
MACK PINNACLE (CHU) 2010 350000 EQUIPMENT
MACK PINNACLE (CXU) 2010 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2010 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2010 060000 ENGINE (PWS)
MACK GRANITE (GU) 2009 350000 EQUIPMENT
MACK PINNACLE (CHU) 2009 350000 EQUIPMENT
MACK PINNACLE (CXU) 2009 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2009 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2009 060000 ENGINE (PWS)
MACK GRANITE (GU) 2008 350000 EQUIPMENT
MACK PINNACLE (CHU) 2008 350000 EQUIPMENT
MACK PINNACLE (CXU) 2008 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2008 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2008 060000 ENGINE (PWS)
MACK GRANITE (GU) 2007 350000 EQUIPMENT
MACK MRU 2007 060000 ENGINE (PWS)
MACK PINNACLE (CHU) 2007 350000 EQUIPMENT
MACK PINNACLE (CXU) 2007 350000 EQUIPMENT
MACK TERRAPRO (LEU/MRU) 2007 350000 EQUIPMENT
MACK CHU 060000 ENGINE (PWS)
MACK CXU 060000 ENGINE (PWS)
MACK GU 060000 ENGINE (PWS)
MACK LR 060000 ENGINE (PWS)
VOLVO VAH 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VOLVO VAH 060000 ENGINE (PWS)
VOLVO VAH 350000 EQUIPMENT
VOLVO VHD 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VOLVO VHD 060000 ENGINE (PWS)
VOLVO VHD 350000 EQUIPMENT
VOLVO VNL 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VOLVO VNL 060000 ENGINE (PWS)
VOLVO VNL 350000 EQUIPMENT
VOLVO VNM 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VOLVO VNM 060000 ENGINE (PWS)
VOLVO VNM 350000 EQUIPMENT
VOLVO VNR 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
VOLVO VNR 060000 ENGINE (PWS)
VOLVO VNR 350000 EQUIPMENT

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (K65527708) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.