TSB: MACK ANTHEM (AN), GRANITE (GR), GRANITE (GU), GU, PINNACLE (CHU), PINNACLE (CXU), PINNACLE (PI), TD, VAH, VHD, VN, VNL, VNM, VNR, VT (2006–2019)

Bulletin K25229168 — November 6, 2018

Bulletin Details

Bulletin IDK25229168
ManufacturerMACK
ModelsANTHEM (AN), GRANITE (GR), GRANITE (GU), GU, PINNACLE (CHU), PINNACLE (CXU), PINNACLE (PI), TD, VAH, VHD, VN, VNL, VNM, VNR, VT
Model Years2006–2019
Date IssuedNovember 6, 2018
Date Added to NHTSAJanuary 7, 2019
ComponentPOWER TRAIN
Vehicles Affected80 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

Affected Vehicles

MakeModelYearComponent
MACK ANTHEM (AN) 2019 100000 POWER TRAIN
MACK GRANITE (GR) 2019 100000 POWER TRAIN
MACK GRANITE (GU) 2019 100000 POWER TRAIN
MACK PINNACLE (CHU) 2019 100000 POWER TRAIN
MACK PINNACLE (CXU) 2019 100000 POWER TRAIN
MACK PINNACLE (PI) 2019 100000 POWER TRAIN
MACK TD 2019 100000 POWER TRAIN
MACK ANTHEM (AN) 2018 100000 POWER TRAIN
MACK GRANITE (GU) 2018 100000 POWER TRAIN
MACK GU 2018 100000 POWER TRAIN
MACK PINNACLE (CHU) 2018 100000 POWER TRAIN
MACK PINNACLE (CXU) 2018 100000 POWER TRAIN
MACK PINNACLE (PI) 2018 100000 POWER TRAIN
MACK TD 2018 100000 POWER TRAIN
MACK ANTHEM (AN) 2017 100000 POWER TRAIN
MACK GRANITE (GU) 2017 100000 POWER TRAIN
MACK GU 2017 100000 POWER TRAIN
MACK PINNACLE (CHU) 2017 100000 POWER TRAIN
MACK PINNACLE (CXU) 2017 100000 POWER TRAIN
MACK TD 2017 100000 POWER TRAIN
MACK GRANITE (GU) 2016 100000 POWER TRAIN
MACK GU 2016 100000 POWER TRAIN
MACK PINNACLE (CHU) 2016 100000 POWER TRAIN
MACK PINNACLE (CXU) 2016 100000 POWER TRAIN
MACK TD 2016 100000 POWER TRAIN
MACK GRANITE (GU) 2015 100000 POWER TRAIN
MACK GU 2015 100000 POWER TRAIN
MACK PINNACLE (CHU) 2015 100000 POWER TRAIN
MACK PINNACLE (CXU) 2015 100000 POWER TRAIN
MACK TD 2015 100000 POWER TRAIN
MACK GRANITE (GU) 2014 100000 POWER TRAIN
MACK GU 2014 100000 POWER TRAIN
MACK PINNACLE (CHU) 2014 100000 POWER TRAIN
MACK PINNACLE (CXU) 2014 100000 POWER TRAIN
MACK TD 2014 100000 POWER TRAIN
MACK GRANITE (GU) 2013 100000 POWER TRAIN
MACK GU 2013 100000 POWER TRAIN
MACK PINNACLE (CHU) 2013 100000 POWER TRAIN
MACK PINNACLE (CXU) 2013 100000 POWER TRAIN
MACK TD 2013 100000 POWER TRAIN
MACK GRANITE (GU) 2012 100000 POWER TRAIN
MACK GU 2012 100000 POWER TRAIN
MACK PINNACLE (CHU) 2012 100000 POWER TRAIN
MACK PINNACLE (CXU) 2012 100000 POWER TRAIN
MACK TD 2012 100000 POWER TRAIN
MACK GRANITE (GU) 2011 100000 POWER TRAIN
MACK GU 2011 100000 POWER TRAIN
MACK PINNACLE (CHU) 2011 100000 POWER TRAIN
MACK PINNACLE (CXU) 2011 100000 POWER TRAIN
MACK TD 2011 100000 POWER TRAIN
MACK GRANITE (GU) 2010 100000 POWER TRAIN
MACK GU 2010 100000 POWER TRAIN
MACK PINNACLE (CHU) 2010 100000 POWER TRAIN
MACK PINNACLE (CXU) 2010 100000 POWER TRAIN
MACK TD 2010 100000 POWER TRAIN
MACK GRANITE (GU) 2009 100000 POWER TRAIN
MACK GU 2009 100000 POWER TRAIN
MACK PINNACLE (CHU) 2009 100000 POWER TRAIN
MACK PINNACLE (CXU) 2009 100000 POWER TRAIN
MACK TD 2009 100000 POWER TRAIN
MACK GRANITE (GU) 2008 100000 POWER TRAIN
MACK GU 2008 100000 POWER TRAIN
MACK PINNACLE (CHU) 2008 100000 POWER TRAIN
MACK PINNACLE (CXU) 2008 100000 POWER TRAIN
MACK TD 2008 100000 POWER TRAIN
MACK GRANITE (GU) 2007 100000 POWER TRAIN
MACK GU 2007 100000 POWER TRAIN
MACK PINNACLE (CHU) 2007 100000 POWER TRAIN
MACK PINNACLE (CXU) 2007 100000 POWER TRAIN
MACK TD 2007 100000 POWER TRAIN
MACK GU 2006 100000 POWER TRAIN
MACK GU 100000 POWER TRAIN
MACK TD 100000 POWER TRAIN
VOLVO VAH 100000 POWER TRAIN
VOLVO VHD 100000 POWER TRAIN
VOLVO VN 100000 POWER TRAIN
VOLVO VNL 100000 POWER TRAIN
VOLVO VNM 100000 POWER TRAIN
VOLVO VNR 100000 POWER TRAIN
VOLVO VT 100000 POWER TRAIN

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (K25229168) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.