TSB: MACK CHU, CT, CXU, GU, TD (2004–2008)

Bulletin K23717667 — September 30, 2019

Bulletin Details

Bulletin IDK23717667
ManufacturerMACK
ModelsCHU, CT, CXU, GU, TD
Model Years2004–2008
Date IssuedSeptember 30, 2019
Date Added to NHTSAOctober 28, 2019
ComponentELECTRICAL SYSTEM
Vehicles Affected9 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Expired - Refer To K41105570 - Mack Chassis - Instrument Cluster Replacement ( IC, MID 140 ) - Programming Requirements When Installing A Cluster With A Newer Part Number - US04 (MP Series Engine) To US10 Chassis ( 9-Pin Diagnostic Connecto

Affected Vehicles

MakeModelYearComponent
MACK CT 2008 110000 ELECTRICAL SYSTEM
MACK CT 2007 110000 ELECTRICAL SYSTEM
MACK CT 2006 110000 ELECTRICAL SYSTEM
MACK CT 2005 110000 ELECTRICAL SYSTEM
MACK CT 2004 110000 ELECTRICAL SYSTEM
MACK CHU 110000 ELECTRICAL SYSTEM
MACK CXU 110000 ELECTRICAL SYSTEM
MACK GU 110000 ELECTRICAL SYSTEM
MACK TD 110000 ELECTRICAL SYSTEM

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
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PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (K23717667) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.