TSB: MACK CHU, CXU, GU, LEU, MRU, TD, TERRAPRO (MRU), VAH, VHD, VHL, VNM, VT (2010–2019)

Bulletin K17028411 — December 6, 2019

Bulletin Details

Bulletin IDK17028411
ManufacturerMACK
ModelsCHU, CXU, GU, LEU, MRU, TD, TERRAPRO (MRU), VAH, VHD, VHL, VNM, VT
Model Years2010–2019
Date IssuedDecember 6, 2019
Date Added to NHTSAJanuary 13, 2020
ComponentELECTRICAL SYSTEM
Vehicles Affected177 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Electronic Control Unit (ECU) Replacement (EMS, VECU, TECU, LCM) - Programming (Conversion Kit) Requirements When Installing An ECU With A Newer Part Number - US04 To US10 Chassis (9-Pin Diagnostic Connector)

Affected Vehicles

MakeModelYearComponent
MACK TD 2019 110000 ELECTRICAL SYSTEM
MACK TD 2019 350000 EQUIPMENT
MACK TD 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2018 110000 ELECTRICAL SYSTEM
MACK CHU 2018 350000 EQUIPMENT
MACK CHU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2018 110000 ELECTRICAL SYSTEM
MACK CXU 2018 350000 EQUIPMENT
MACK CXU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2018 110000 ELECTRICAL SYSTEM
MACK GU 2018 350000 EQUIPMENT
MACK GU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2018 110000 ELECTRICAL SYSTEM
MACK MRU 2018 350000 EQUIPMENT
MACK MRU 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2018 110000 ELECTRICAL SYSTEM
MACK TD 2018 350000 EQUIPMENT
MACK TD 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2017 110000 ELECTRICAL SYSTEM
MACK CHU 2017 350000 EQUIPMENT
MACK CHU 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2017 110000 ELECTRICAL SYSTEM
MACK CXU 2017 350000 EQUIPMENT
MACK CXU 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2017 110000 ELECTRICAL SYSTEM
MACK GU 2017 350000 EQUIPMENT
MACK GU 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2017 110000 ELECTRICAL SYSTEM
MACK LEU 2017 350000 EQUIPMENT
MACK LEU 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2017 110000 ELECTRICAL SYSTEM
MACK MRU 2017 350000 EQUIPMENT
MACK MRU 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2017 110000 ELECTRICAL SYSTEM
MACK TD 2017 350000 EQUIPMENT
MACK TD 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2016 110000 ELECTRICAL SYSTEM
MACK CHU 2016 350000 EQUIPMENT
MACK CHU 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2016 110000 ELECTRICAL SYSTEM
MACK CXU 2016 350000 EQUIPMENT
MACK CXU 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2016 110000 ELECTRICAL SYSTEM
MACK GU 2016 350000 EQUIPMENT
MACK GU 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2016 110000 ELECTRICAL SYSTEM
MACK LEU 2016 350000 EQUIPMENT
MACK LEU 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2016 110000 ELECTRICAL SYSTEM
MACK MRU 2016 350000 EQUIPMENT
MACK MRU 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2016 110000 ELECTRICAL SYSTEM
MACK TD 2016 350000 EQUIPMENT
MACK TD 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2015 110000 ELECTRICAL SYSTEM
MACK CHU 2015 350000 EQUIPMENT
MACK CHU 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2015 110000 ELECTRICAL SYSTEM
MACK CXU 2015 350000 EQUIPMENT
MACK CXU 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2015 110000 ELECTRICAL SYSTEM
MACK GU 2015 350000 EQUIPMENT
MACK GU 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2015 110000 ELECTRICAL SYSTEM
MACK LEU 2015 350000 EQUIPMENT
MACK LEU 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2015 110000 ELECTRICAL SYSTEM
MACK MRU 2015 350000 EQUIPMENT
MACK MRU 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2015 110000 ELECTRICAL SYSTEM
MACK TD 2015 350000 EQUIPMENT
MACK TD 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2014 110000 ELECTRICAL SYSTEM
MACK CHU 2014 350000 EQUIPMENT
MACK CHU 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2014 110000 ELECTRICAL SYSTEM
MACK CXU 2014 350000 EQUIPMENT
MACK CXU 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2014 110000 ELECTRICAL SYSTEM
MACK GU 2014 350000 EQUIPMENT
MACK GU 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2014 110000 ELECTRICAL SYSTEM
MACK LEU 2014 350000 EQUIPMENT
MACK LEU 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2014 110000 ELECTRICAL SYSTEM
MACK MRU 2014 350000 EQUIPMENT
MACK MRU 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2014 110000 ELECTRICAL SYSTEM
MACK TD 2014 350000 EQUIPMENT
MACK TD 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2013 110000 ELECTRICAL SYSTEM
MACK CHU 2013 350000 EQUIPMENT
MACK CHU 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2013 110000 ELECTRICAL SYSTEM
MACK CXU 2013 350000 EQUIPMENT
MACK CXU 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2013 110000 ELECTRICAL SYSTEM
MACK GU 2013 350000 EQUIPMENT
MACK GU 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2013 110000 ELECTRICAL SYSTEM
MACK LEU 2013 350000 EQUIPMENT
MACK LEU 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2013 110000 ELECTRICAL SYSTEM
MACK MRU 2013 350000 EQUIPMENT
MACK MRU 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2013 110000 ELECTRICAL SYSTEM
MACK TD 2013 350000 EQUIPMENT
MACK TD 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2012 110000 ELECTRICAL SYSTEM
MACK CHU 2012 350000 EQUIPMENT
MACK CHU 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2012 110000 ELECTRICAL SYSTEM
MACK CXU 2012 350000 EQUIPMENT
MACK CXU 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2012 110000 ELECTRICAL SYSTEM
MACK GU 2012 350000 EQUIPMENT
MACK GU 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2012 110000 ELECTRICAL SYSTEM
MACK LEU 2012 350000 EQUIPMENT
MACK LEU 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2012 110000 ELECTRICAL SYSTEM
MACK MRU 2012 350000 EQUIPMENT
MACK MRU 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2012 110000 ELECTRICAL SYSTEM
MACK TD 2012 350000 EQUIPMENT
MACK TD 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2011 110000 ELECTRICAL SYSTEM
MACK CHU 2011 350000 EQUIPMENT
MACK CHU 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2011 110000 ELECTRICAL SYSTEM
MACK CXU 2011 350000 EQUIPMENT
MACK CXU 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2011 110000 ELECTRICAL SYSTEM
MACK GU 2011 350000 EQUIPMENT
MACK GU 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2011 110000 ELECTRICAL SYSTEM
MACK LEU 2011 350000 EQUIPMENT
MACK LEU 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK MRU 2011 110000 ELECTRICAL SYSTEM
MACK MRU 2011 350000 EQUIPMENT
MACK MRU 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2011 110000 ELECTRICAL SYSTEM
MACK TD 2011 350000 EQUIPMENT
MACK TD 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CHU 2010 110000 ELECTRICAL SYSTEM
MACK CHU 2010 350000 EQUIPMENT
MACK CHU 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK CXU 2010 110000 ELECTRICAL SYSTEM
MACK CXU 2010 350000 EQUIPMENT
MACK CXU 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK GU 2010 110000 ELECTRICAL SYSTEM
MACK GU 2010 350000 EQUIPMENT
MACK GU 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK LEU 2010 110000 ELECTRICAL SYSTEM
MACK LEU 2010 350000 EQUIPMENT
MACK LEU 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TD 2010 110000 ELECTRICAL SYSTEM
MACK TD 2010 350000 EQUIPMENT
MACK TD 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
MACK TERRAPRO (MRU) 2010 110000 ELECTRICAL SYSTEM
MACK TERRAPRO (MRU) 2010 350000 EQUIPMENT
MACK TERRAPRO (MRU) 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 350000 EQUIPMENT
VOLVO VAH 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLVO VHD 350000 EQUIPMENT
VOLVO VHD 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VHD 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLVO VHL 350000 EQUIPMENT
VOLVO VHL 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VHL 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLVO VNM 350000 EQUIPMENT
VOLVO VNM 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 118000 ELECTRICAL SYSTEM:SOFTWARE
VOLVO VT 350000 EQUIPMENT
VOLVO VT 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VT 118000 ELECTRICAL SYSTEM:SOFTWARE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (K17028411) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.