TSB: MACK ANTHEM (AN), CHU, CXU, GRANITE (GU), GU, MACK, PINNACLE (CHU), PINNACLE (CXU), PINNACLE (PI), TD, VAH, VHD, VHL, VNL, VNM, VNR (2018–2019)

Bulletin K12246971 — September 11, 2018

Bulletin Details

Bulletin IDK12246971
ManufacturerMACK
ModelsANTHEM (AN), CHU, CXU, GRANITE (GU), GU, MACK, PINNACLE (CHU), PINNACLE (CXU), PINNACLE (PI), TD, VAH, VHD, VHL, VNL, VNM, VNR
Model Years2018–2019
Date IssuedSeptember 11, 2018
Date Added to NHTSANovember 19, 2018
ComponentSUSPENSION
Vehicles Affected55 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Grounding Bus Bar (Grounding Star, Four Point Ground Stud) On Frame Rail; Inspection To Be Performed For Power And Ground, Data Link DTCs - US10 And Newer Emissions, Model Year 2011 And Newer

Affected Vehicles

MakeModelYearComponent
MACK ANTHEM (AN) 2019 160000 STRUCTURE
MACK ANTHEM (AN) 2019 100000 POWER TRAIN
MACK ANTHEM (AN) 2019 020000 SUSPENSION
MACK GRANITE (GU) 2019 160000 STRUCTURE
MACK GRANITE (GU) 2019 100000 POWER TRAIN
MACK GRANITE (GU) 2019 020000 SUSPENSION
MACK PINNACLE (CHU) 2019 100000 POWER TRAIN
MACK PINNACLE (CHU) 2019 020000 SUSPENSION
MACK PINNACLE (CHU) 2019 160000 STRUCTURE
MACK PINNACLE (CXU) 2019 160000 STRUCTURE
MACK PINNACLE (CXU) 2019 100000 POWER TRAIN
MACK PINNACLE (CXU) 2019 020000 SUSPENSION
MACK TD 2019 160000 STRUCTURE
MACK TD 2019 020000 SUSPENSION
MACK TD 2019 100000 POWER TRAIN
VOLVO VAH 2019 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VAH 2019 160000 STRUCTURE
VOLVO VHD 2019 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VHD 2019 160000 STRUCTURE
VOLVO VNL 2019 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VNL 2019 160000 STRUCTURE
VOLVO VNR 2019 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VNR 2019 160000 STRUCTURE
MACK ANTHEM (AN) 2018 160000 STRUCTURE
MACK ANTHEM (AN) 2018 100000 POWER TRAIN
MACK ANTHEM (AN) 2018 020000 SUSPENSION
MACK CHU 2018 160000 STRUCTURE
MACK CHU 2018 020000 SUSPENSION
MACK CHU 2018 100000 POWER TRAIN
MACK CXU 2018 160000 STRUCTURE
MACK CXU 2018 100000 POWER TRAIN
MACK CXU 2018 020000 SUSPENSION
MACK GU 2018 160000 STRUCTURE
MACK GU 2018 100000 POWER TRAIN
MACK GU 2018 020000 SUSPENSION
MACK PINNACLE (PI) 2018 020000 SUSPENSION
MACK PINNACLE (PI) 2018 100000 POWER TRAIN
MACK PINNACLE (PI) 2018 160000 STRUCTURE
MACK TD 2018 160000 STRUCTURE
MACK TD 2018 100000 POWER TRAIN
MACK TD 2018 020000 SUSPENSION
VOLVO VAH 2018 160000 STRUCTURE
VOLVO VAH 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VHD 2018 160000 STRUCTURE
VOLVO VHD 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VNL 2018 160000 STRUCTURE
VOLVO VNL 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VOLVO VNR 2018 160000 STRUCTURE
VOLVO VNR 2018 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK MACK 110000 ELECTRICAL SYSTEM
VOLVO VAH 160000 STRUCTURE
VOLVO VHL 160000 STRUCTURE
VOLVO VNL 160000 STRUCTURE
VOLVO VNM 160000 STRUCTURE
VOLVO VNR 160000 STRUCTURE

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (K12246971) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.