TSB: MACK CHU, CXU, GU, MACK, TD (2014–2017)

Bulletin K09336850 — February 7, 2018

Bulletin Details

Bulletin IDK09336850
ManufacturerMACK
ModelsCHU, CXU, GU, MACK, TD
Model Years2014–2017
Date IssuedFebruary 7, 2018
Date Added to NHTSAJuly 16, 2018
ComponentENGINE AND ENGINE COOLING
Vehicles Affected97 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Diagnostic Trouble Code (DTC) P2002 may log on OBD13 and newer chassis.

Affected Vehicles

MakeModelYearComponent
MACK CHU 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CHU 2017 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CHU 2017 060000 ENGINE AND ENGINE COOLING
MACK CHU 2017 060000 ENGINE AND ENGINE COOLING
MACK CHU 2017 350000 EQUIPMENT
MACK CXU 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CXU 2017 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CXU 2017 060000 ENGINE AND ENGINE COOLING
MACK CXU 2017 350000 EQUIPMENT
MACK CXU 2017 060000 ENGINE AND ENGINE COOLING
MACK GU 2017 060000 ENGINE AND ENGINE COOLING
MACK GU 2017 060000 ENGINE AND ENGINE COOLING
MACK GU 2017 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK GU 2017 350000 EQUIPMENT
MACK GU 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2017 060000 ENGINE AND ENGINE COOLING
MACK TD 2017 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2017 350000 EQUIPMENT
MACK TD 2017 060000 ENGINE AND ENGINE COOLING
MACK CHU 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CHU 2016 060000 ENGINE AND ENGINE COOLING
MACK CHU 2016 060000 ENGINE AND ENGINE COOLING
MACK CHU 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CHU 2016 350000 EQUIPMENT
MACK CHU 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CHU 2016 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK CXU 2016 350000 EQUIPMENT
MACK CXU 2016 060000 ENGINE AND ENGINE COOLING
MACK CXU 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CXU 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CXU 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CXU 2016 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK CXU 2016 060000 ENGINE AND ENGINE COOLING
MACK GU 2016 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK GU 2016 060000 ENGINE AND ENGINE COOLING
MACK GU 2016 350000 EQUIPMENT
MACK GU 2016 060000 ENGINE AND ENGINE COOLING
MACK GU 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK GU 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK GU 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2016 060000 ENGINE AND ENGINE COOLING
MACK TD 2016 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK TD 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2016 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2016 350000 EQUIPMENT
MACK TD 2016 060000 ENGINE AND ENGINE COOLING
MACK CHU 2015 060000 ENGINE AND ENGINE COOLING
MACK CHU 2015 060000 ENGINE AND ENGINE COOLING
MACK CHU 2015 350000 EQUIPMENT
MACK CHU 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CHU 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CHU 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CHU 2015 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK CXU 2015 060000 ENGINE AND ENGINE COOLING
MACK CXU 2015 350000 EQUIPMENT
MACK CXU 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CXU 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CXU 2015 060000 ENGINE AND ENGINE COOLING
MACK CXU 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CXU 2015 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK GU 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK GU 2015 060000 ENGINE AND ENGINE COOLING
MACK GU 2015 350000 EQUIPMENT
MACK GU 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK GU 2015 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK GU 2015 060000 ENGINE AND ENGINE COOLING
MACK GU 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2015 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2015 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2015 060000 ENGINE AND ENGINE COOLING
MACK TD 2015 063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
MACK TD 2015 350000 EQUIPMENT
MACK TD 2015 060000 ENGINE AND ENGINE COOLING
MACK CHU 2014 060000 ENGINE AND ENGINE COOLING
MACK CHU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CHU 2014 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CHU 2014 060000 ENGINE AND ENGINE COOLING
MACK CHU 2014 350000 EQUIPMENT
MACK CXU 2014 350000 EQUIPMENT
MACK CXU 2014 060000 ENGINE AND ENGINE COOLING
MACK CXU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK CXU 2014 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK CXU 2014 060000 ENGINE AND ENGINE COOLING
MACK GU 2014 350000 EQUIPMENT
MACK GU 2014 060000 ENGINE AND ENGINE COOLING
MACK GU 2014 060000 ENGINE AND ENGINE COOLING
MACK GU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK GU 2014 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TD 2014 060000 ENGINE AND ENGINE COOLING
MACK TD 2014 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MACK TD 2014 350000 EQUIPMENT
MACK TD 2014 060000 ENGINE AND ENGINE COOLING
MACK MACK 110000 ELECTRICAL SYSTEM

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (K09336850) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.