TSB: INFINITI Q50 HYBRID (2014–2017)

Bulletin ITB18-022 — June 28, 2018

Bulletin Details

Bulletin IDITB18-022
ManufacturerINFINITI
ModelsQ50 HYBRID
Model Years2014–2017
Date IssuedJune 28, 2018
Date Added to NHTSASeptember 17, 2018
ComponentENGINE (PWS)
Vehicles Affected12 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE

Affected Vehicles

MakeModelYearComponent
INFINITI Q50 HYBRID 2017 110000 ELECTRICAL SYSTEM
INFINITI Q50 HYBRID 2017 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI Q50 HYBRID 2017 060000 ENGINE (PWS)
INFINITI Q50 HYBRID 2016 110000 ELECTRICAL SYSTEM
INFINITI Q50 HYBRID 2016 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI Q50 HYBRID 2016 060000 ENGINE (PWS)
INFINITI Q50 HYBRID 2015 110000 ELECTRICAL SYSTEM
INFINITI Q50 HYBRID 2015 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI Q50 HYBRID 2015 060000 ENGINE (PWS)
INFINITI Q50 HYBRID 2014 110000 ELECTRICAL SYSTEM
INFINITI Q50 HYBRID 2014 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFINITI Q50 HYBRID 2014 060000 ENGINE (PWS)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INFINITI dealer. Bring this bulletin ID (ITB18-022) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.