TSB: INFINITI EX35, G37, JX, M, M45, Q40, Q50, Q60, Q70, QX30, QX50, QX56, QX60, QX70, QX80 (2010–2017)

Bulletin ITB14020 — April 29, 2014

Bulletin Details

Bulletin IDITB14020
ManufacturerINFINITI
ModelsEX35, G37, JX, M, M45, Q40, Q50, Q60, Q70, QX30, QX50, QX56, QX60, QX70, QX80
Model Years2010–2017
Date IssuedApril 29, 2014
Date Added to NHTSAMay 10, 2021
ComponentELECTRICAL SYSTEM:WIRING
Vehicles Affected86 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SERVICE INFORMATION Warranty claims coding for repairing wiring harnesses for all Infiniti vehicles has changed. This bulletin gives an outline of the retailer technician?s responsibilities in assisting the retailer claims administrator to

Affected Vehicles

MakeModelYearComponent
INFINITI Q50 2017 350000 EQUIPMENT
INFINITI Q50 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q60 2017 350000 EQUIPMENT
INFINITI Q60 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX30 2017 350000 EQUIPMENT
INFINITI QX30 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX50 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX50 2017 350000 EQUIPMENT
INFINITI QX60 2017 350000 EQUIPMENT
INFINITI QX60 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX70 2017 350000 EQUIPMENT
INFINITI QX70 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX80 2017 350000 EQUIPMENT
INFINITI QX80 2017 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q50 2016 350000 EQUIPMENT
INFINITI Q50 2016 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q70 2016 350000 EQUIPMENT
INFINITI Q70 2016 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX50 2016 350000 EQUIPMENT
INFINITI QX50 2016 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX60 2016 350000 EQUIPMENT
INFINITI QX60 2016 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX70 2016 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX70 2016 350000 EQUIPMENT
INFINITI QX80 2016 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX80 2016 350000 EQUIPMENT
INFINITI Q40 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q40 2015 350000 EQUIPMENT
INFINITI Q50 2015 350000 EQUIPMENT
INFINITI Q50 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q60 2015 350000 EQUIPMENT
INFINITI Q60 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q70 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q70 2015 350000 EQUIPMENT
INFINITI QX50 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX50 2015 350000 EQUIPMENT
INFINITI QX60 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX60 2015 350000 EQUIPMENT
INFINITI QX70 2015 350000 EQUIPMENT
INFINITI QX70 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX80 2015 350000 EQUIPMENT
INFINITI QX80 2015 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q50 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q50 2014 350000 EQUIPMENT
INFINITI Q60 2014 350000 EQUIPMENT
INFINITI Q60 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q70 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI Q70 2014 350000 EQUIPMENT
INFINITI QX50 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX50 2014 350000 EQUIPMENT
INFINITI QX60 2014 350000 EQUIPMENT
INFINITI QX60 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX70 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX70 2014 350000 EQUIPMENT
INFINITI QX80 2014 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX80 2014 350000 EQUIPMENT
INFINITI EX35 2013 114000 ELECTRICAL SYSTEM:WIRING
INFINITI EX35 2013 350000 EQUIPMENT
INFINITI G37 2013 350000 EQUIPMENT
INFINITI G37 2013 114000 ELECTRICAL SYSTEM:WIRING
INFINITI JX 2013 114000 ELECTRICAL SYSTEM:WIRING
INFINITI JX 2013 350000 EQUIPMENT
INFINITI QX56 2013 350000 EQUIPMENT
INFINITI QX56 2013 114000 ELECTRICAL SYSTEM:WIRING
INFINITI EX35 2012 350000 EQUIPMENT
INFINITI EX35 2012 114000 ELECTRICAL SYSTEM:WIRING
INFINITI G37 2012 350000 EQUIPMENT
INFINITI G37 2012 114000 ELECTRICAL SYSTEM:WIRING
INFINITI M 2012 350000 EQUIPMENT
INFINITI M 2012 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX56 2012 350000 EQUIPMENT
INFINITI QX56 2012 114000 ELECTRICAL SYSTEM:WIRING
INFINITI EX35 2011 114000 ELECTRICAL SYSTEM:WIRING
INFINITI EX35 2011 350000 EQUIPMENT
INFINITI G37 2011 350000 EQUIPMENT
INFINITI G37 2011 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX56 2011 350000 EQUIPMENT
INFINITI QX56 2011 114000 ELECTRICAL SYSTEM:WIRING
INFINITI EX35 2010 350000 EQUIPMENT
INFINITI EX35 2010 114000 ELECTRICAL SYSTEM:WIRING
INFINITI G37 2010 350000 EQUIPMENT
INFINITI G37 2010 114000 ELECTRICAL SYSTEM:WIRING
INFINITI M45 2010 350000 EQUIPMENT
INFINITI M45 2010 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX56 2010 114000 ELECTRICAL SYSTEM:WIRING
INFINITI QX56 2010 350000 EQUIPMENT

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QX50 2022 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INFINITI dealer. Bring this bulletin ID (ITB14020) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.