TSB: INFINITI G37, JX, M, QX56 (2009–2013)

Bulletin ITB13008 — March 22, 2013

Bulletin Details

Bulletin IDITB13008
ManufacturerINFINITI
ModelsG37, JX, M, QX56
Model Years2009–2013
Date IssuedMarch 22, 2013
Date Added to NHTSAMay 10, 2021
ComponentPOWER TRAIN
Vehicles Affected40 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

IF YOU CONFIRM: Customers concern of a "clicking" noise coming from either left or right front/rear axles during take-off/acceleration. ACTION: Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces. NOTE: * Do n

Affected Vehicles

MakeModelYearComponent
INFINITI G37 2013 280000 BACK OVER PREVENTION
INFINITI G37 2013 350000 EQUIPMENT
INFINITI G37 2013 200000 WHEELS
INFINITI G37 2013 100000 POWER TRAIN
INFINITI JX 2013 280000 BACK OVER PREVENTION
INFINITI JX 2013 350000 EQUIPMENT
INFINITI JX 2013 200000 WHEELS
INFINITI JX 2013 100000 POWER TRAIN
INFINITI QX56 2013 280000 BACK OVER PREVENTION
INFINITI QX56 2013 350000 EQUIPMENT
INFINITI QX56 2013 200000 WHEELS
INFINITI QX56 2013 100000 POWER TRAIN
INFINITI G37 2012 100000 POWER TRAIN
INFINITI G37 2012 280000 BACK OVER PREVENTION
INFINITI G37 2012 350000 EQUIPMENT
INFINITI G37 2012 200000 WHEELS
INFINITI M 2012 280000 BACK OVER PREVENTION
INFINITI M 2012 350000 EQUIPMENT
INFINITI M 2012 200000 WHEELS
INFINITI M 2012 100000 POWER TRAIN
INFINITI QX56 2012 200000 WHEELS
INFINITI QX56 2012 350000 EQUIPMENT
INFINITI QX56 2012 280000 BACK OVER PREVENTION
INFINITI QX56 2012 100000 POWER TRAIN
INFINITI G37 2011 280000 BACK OVER PREVENTION
INFINITI G37 2011 350000 EQUIPMENT
INFINITI G37 2011 200000 WHEELS
INFINITI G37 2011 100000 POWER TRAIN
INFINITI QX56 2011 100000 POWER TRAIN
INFINITI QX56 2011 200000 WHEELS
INFINITI QX56 2011 350000 EQUIPMENT
INFINITI QX56 2011 280000 BACK OVER PREVENTION
INFINITI G37 2010 280000 BACK OVER PREVENTION
INFINITI G37 2010 350000 EQUIPMENT
INFINITI G37 2010 200000 WHEELS
INFINITI G37 2010 100000 POWER TRAIN
INFINITI G37 2009 100000 POWER TRAIN
INFINITI G37 2009 280000 BACK OVER PREVENTION
INFINITI G37 2009 350000 EQUIPMENT
INFINITI G37 2009 200000 WHEELS

Related INFINITI Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INFINITI dealer. Bring this bulletin ID (ITB13008) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.