TSB: INFINITI EX35, FX35, FX37, FX45, FX50, G20, G35, G37, I30, I35, M, M37, M45, M56, Q40, Q45, Q50, Q60, Q70, QX4, QX50, QX56, QX70, QX80 (1999–2016)

Bulletin ITB13007A — December 1, 2015

Bulletin Details

Bulletin IDITB13007A
ManufacturerINFINITI
ModelsEX35, FX35, FX37, FX45, FX50, G20, G35, G37, I30, I35, M, M37, M45, M56, Q40, Q45, Q50, Q60, Q70, QX4, QX50, QX56, QX70, QX80
Model Years1999–2016
Date IssuedDecember 1, 2015
Date Added to NHTSAMay 10, 2021
ComponentVISIBILITY
Vehicles Affected108 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c

Affected Vehicles

MakeModelYearComponent
INFINITI Q70 2016 130000 VISIBILITY
INFINITI QX50 2016 130000 VISIBILITY
INFINITI QX70 2016 130000 VISIBILITY
INFINITI QX80 2016 130000 VISIBILITY
INFINITI Q40 2015 130000 VISIBILITY
INFINITI Q50 2015 130000 VISIBILITY
INFINITI Q70 2015 130000 VISIBILITY
INFINITI QX50 2015 130000 VISIBILITY
INFINITI QX70 2015 130000 VISIBILITY
INFINITI QX80 2015 130000 VISIBILITY
INFINITI Q50 2014 130000 VISIBILITY
INFINITI Q60 2014 130000 VISIBILITY
INFINITI Q70 2014 130000 VISIBILITY
INFINITI QX50 2014 130000 VISIBILITY
INFINITI QX70 2014 130000 VISIBILITY
INFINITI QX80 2014 130000 VISIBILITY
INFINITI EX35 2013 130000 VISIBILITY
INFINITI FX35 2013 130000 VISIBILITY
INFINITI FX37 2013 130000 VISIBILITY
INFINITI FX50 2013 130000 VISIBILITY
INFINITI G37 2013 130000 VISIBILITY
INFINITI M37 2013 130000 VISIBILITY
INFINITI M56 2013 130000 VISIBILITY
INFINITI QX56 2013 130000 VISIBILITY
INFINITI EX35 2012 130000 VISIBILITY
INFINITI FX35 2012 130000 VISIBILITY
INFINITI FX37 2012 130000 VISIBILITY
INFINITI FX50 2012 130000 VISIBILITY
INFINITI G37 2012 130000 VISIBILITY
INFINITI M 2012 130000 VISIBILITY
INFINITI M37 2012 130000 VISIBILITY
INFINITI M56 2012 130000 VISIBILITY
INFINITI QX56 2012 130000 VISIBILITY
INFINITI EX35 2011 130000 VISIBILITY
INFINITI FX35 2011 130000 VISIBILITY
INFINITI FX37 2011 130000 VISIBILITY
INFINITI FX50 2011 130000 VISIBILITY
INFINITI G37 2011 130000 VISIBILITY
INFINITI M37 2011 130000 VISIBILITY
INFINITI M56 2011 130000 VISIBILITY
INFINITI QX56 2011 130000 VISIBILITY
INFINITI EX35 2010 130000 VISIBILITY
INFINITI FX35 2010 130000 VISIBILITY
INFINITI FX37 2010 130000 VISIBILITY
INFINITI FX50 2010 130000 VISIBILITY
INFINITI G37 2010 130000 VISIBILITY
INFINITI M45 2010 130000 VISIBILITY
INFINITI QX56 2010 130000 VISIBILITY
INFINITI EX35 2009 130000 VISIBILITY
INFINITI FX35 2009 130000 VISIBILITY
INFINITI FX45 2009 130000 VISIBILITY
INFINITI FX50 2009 130000 VISIBILITY
INFINITI G37 2009 130000 VISIBILITY
INFINITI M45 2009 130000 VISIBILITY
INFINITI QX56 2009 130000 VISIBILITY
INFINITI EX35 2008 130000 VISIBILITY
INFINITI FX35 2008 130000 VISIBILITY
INFINITI FX45 2008 130000 VISIBILITY
INFINITI G35 2008 130000 VISIBILITY
INFINITI G37 2008 130000 VISIBILITY
INFINITI M45 2008 130000 VISIBILITY
INFINITI QX56 2008 130000 VISIBILITY
INFINITI FX35 2007 130000 VISIBILITY
INFINITI FX45 2007 130000 VISIBILITY
INFINITI G35 2007 130000 VISIBILITY
INFINITI M45 2007 130000 VISIBILITY
INFINITI QX56 2007 130000 VISIBILITY
INFINITI FX35 2006 130000 VISIBILITY
INFINITI FX45 2006 130000 VISIBILITY
INFINITI G35 2006 130000 VISIBILITY
INFINITI M45 2006 130000 VISIBILITY
INFINITI Q45 2006 130000 VISIBILITY
INFINITI QX56 2006 130000 VISIBILITY
INFINITI FX35 2005 130000 VISIBILITY
INFINITI FX45 2005 130000 VISIBILITY
INFINITI G35 2005 130000 VISIBILITY
INFINITI Q45 2005 130000 VISIBILITY
INFINITI QX56 2005 130000 VISIBILITY
INFINITI FX35 2004 130000 VISIBILITY
INFINITI FX45 2004 130000 VISIBILITY
INFINITI G35 2004 130000 VISIBILITY
INFINITI I35 2004 130000 VISIBILITY
INFINITI M45 2004 130000 VISIBILITY
INFINITI Q45 2004 130000 VISIBILITY
INFINITI QX56 2004 130000 VISIBILITY
INFINITI FX35 2003 130000 VISIBILITY
INFINITI FX45 2003 130000 VISIBILITY
INFINITI G35 2003 130000 VISIBILITY
INFINITI I35 2003 130000 VISIBILITY
INFINITI M45 2003 130000 VISIBILITY
INFINITI Q45 2003 130000 VISIBILITY
INFINITI QX4 2003 130000 VISIBILITY
INFINITI G20 2002 130000 VISIBILITY
INFINITI I35 2002 130000 VISIBILITY
INFINITI Q45 2002 130000 VISIBILITY
INFINITI QX4 2002 130000 VISIBILITY
INFINITI G20 2001 130000 VISIBILITY
INFINITI I30 2001 130000 VISIBILITY
INFINITI Q45 2001 130000 VISIBILITY
INFINITI QX4 2001 130000 VISIBILITY
INFINITI G20 2000 130000 VISIBILITY
INFINITI I30 2000 130000 VISIBILITY
INFINITI Q45 2000 130000 VISIBILITY
INFINITI QX4 2000 130000 VISIBILITY
INFINITI G20 1999 130000 VISIBILITY
INFINITI I30 1999 130000 VISIBILITY
INFINITI Q45 1999 130000 VISIBILITY
INFINITI QX4 1999 130000 VISIBILITY

Related INFINITI Recalls

CampaignModelYearComponentSummary
QX80 2026 BACK OVER PREVENTION:SOFTWARE Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-20...
QX80 2025 BACK OVER PREVENTION:SOFTWARE Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-20...
QX50 2021 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...
QX55 2022 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...
QX50 2022 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INFINITI dealer. Bring this bulletin ID (ITB13007A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.