TSB: INFINITI EX35, G20, G35, G37, I30, I35, J30, JX, M, M45, Q40, Q45, Q50, Q60, Q70, QX4, QX50, QX56, QX60, QX70, QX80 (1997–2015)

Bulletin ITB00031D — January 16, 2015

Bulletin Details

Bulletin IDITB00031D
ManufacturerINFINITI
ModelsEX35, G20, G35, G37, I30, I35, J30, JX, M, M45, Q40, Q45, Q50, Q60, Q70, QX4, QX50, QX56, QX60, QX70, QX80
Model Years1997–2015
Date IssuedJanuary 16, 2015
Date Added to NHTSAMay 10, 2021
ComponentAIR BAGS
Vehicles Affected246 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul

Affected Vehicles

MakeModelYearComponent
INFINITI Q40 2015 140000 AIR BAGS
INFINITI Q40 2015 350000 EQUIPMENT
INFINITI Q40 2015 280000 BACK OVER PREVENTION
INFINITI Q50 2015 140000 AIR BAGS
INFINITI Q50 2015 350000 EQUIPMENT
INFINITI Q50 2015 280000 BACK OVER PREVENTION
INFINITI Q60 2015 140000 AIR BAGS
INFINITI Q60 2015 350000 EQUIPMENT
INFINITI Q60 2015 280000 BACK OVER PREVENTION
INFINITI Q70 2015 140000 AIR BAGS
INFINITI Q70 2015 350000 EQUIPMENT
INFINITI Q70 2015 280000 BACK OVER PREVENTION
INFINITI QX50 2015 140000 AIR BAGS
INFINITI QX50 2015 350000 EQUIPMENT
INFINITI QX50 2015 280000 BACK OVER PREVENTION
INFINITI QX60 2015 140000 AIR BAGS
INFINITI QX60 2015 350000 EQUIPMENT
INFINITI QX60 2015 280000 BACK OVER PREVENTION
INFINITI QX70 2015 140000 AIR BAGS
INFINITI QX70 2015 350000 EQUIPMENT
INFINITI QX70 2015 280000 BACK OVER PREVENTION
INFINITI QX80 2015 140000 AIR BAGS
INFINITI QX80 2015 350000 EQUIPMENT
INFINITI QX80 2015 280000 BACK OVER PREVENTION
INFINITI Q50 2014 140000 AIR BAGS
INFINITI Q50 2014 350000 EQUIPMENT
INFINITI Q50 2014 280000 BACK OVER PREVENTION
INFINITI Q60 2014 140000 AIR BAGS
INFINITI Q60 2014 350000 EQUIPMENT
INFINITI Q60 2014 280000 BACK OVER PREVENTION
INFINITI Q70 2014 140000 AIR BAGS
INFINITI Q70 2014 350000 EQUIPMENT
INFINITI Q70 2014 280000 BACK OVER PREVENTION
INFINITI QX50 2014 140000 AIR BAGS
INFINITI QX50 2014 350000 EQUIPMENT
INFINITI QX50 2014 280000 BACK OVER PREVENTION
INFINITI QX60 2014 140000 AIR BAGS
INFINITI QX60 2014 350000 EQUIPMENT
INFINITI QX60 2014 280000 BACK OVER PREVENTION
INFINITI QX70 2014 140000 AIR BAGS
INFINITI QX70 2014 350000 EQUIPMENT
INFINITI QX70 2014 280000 BACK OVER PREVENTION
INFINITI QX80 2014 140000 AIR BAGS
INFINITI QX80 2014 350000 EQUIPMENT
INFINITI QX80 2014 280000 BACK OVER PREVENTION
INFINITI EX35 2013 140000 AIR BAGS
INFINITI EX35 2013 350000 EQUIPMENT
INFINITI EX35 2013 280000 BACK OVER PREVENTION
INFINITI G37 2013 140000 AIR BAGS
INFINITI G37 2013 350000 EQUIPMENT
INFINITI G37 2013 280000 BACK OVER PREVENTION
INFINITI JX 2013 140000 AIR BAGS
INFINITI JX 2013 350000 EQUIPMENT
INFINITI JX 2013 280000 BACK OVER PREVENTION
INFINITI QX56 2013 140000 AIR BAGS
INFINITI QX56 2013 350000 EQUIPMENT
INFINITI QX56 2013 280000 BACK OVER PREVENTION
INFINITI EX35 2012 140000 AIR BAGS
INFINITI EX35 2012 350000 EQUIPMENT
INFINITI EX35 2012 280000 BACK OVER PREVENTION
INFINITI G37 2012 140000 AIR BAGS
INFINITI G37 2012 350000 EQUIPMENT
INFINITI G37 2012 280000 BACK OVER PREVENTION
INFINITI M 2012 140000 AIR BAGS
INFINITI M 2012 350000 EQUIPMENT
INFINITI M 2012 280000 BACK OVER PREVENTION
INFINITI QX56 2012 140000 AIR BAGS
INFINITI QX56 2012 350000 EQUIPMENT
INFINITI QX56 2012 280000 BACK OVER PREVENTION
INFINITI EX35 2011 140000 AIR BAGS
INFINITI EX35 2011 350000 EQUIPMENT
INFINITI EX35 2011 280000 BACK OVER PREVENTION
INFINITI G37 2011 140000 AIR BAGS
INFINITI G37 2011 350000 EQUIPMENT
INFINITI G37 2011 280000 BACK OVER PREVENTION
INFINITI QX56 2011 140000 AIR BAGS
INFINITI QX56 2011 350000 EQUIPMENT
INFINITI QX56 2011 280000 BACK OVER PREVENTION
INFINITI EX35 2010 140000 AIR BAGS
INFINITI EX35 2010 350000 EQUIPMENT
INFINITI EX35 2010 280000 BACK OVER PREVENTION
INFINITI G37 2010 140000 AIR BAGS
INFINITI G37 2010 350000 EQUIPMENT
INFINITI G37 2010 280000 BACK OVER PREVENTION
INFINITI M45 2010 140000 AIR BAGS
INFINITI M45 2010 350000 EQUIPMENT
INFINITI M45 2010 280000 BACK OVER PREVENTION
INFINITI QX56 2010 140000 AIR BAGS
INFINITI QX56 2010 350000 EQUIPMENT
INFINITI QX56 2010 280000 BACK OVER PREVENTION
INFINITI EX35 2009 140000 AIR BAGS
INFINITI EX35 2009 350000 EQUIPMENT
INFINITI EX35 2009 280000 BACK OVER PREVENTION
INFINITI G37 2009 140000 AIR BAGS
INFINITI G37 2009 350000 EQUIPMENT
INFINITI G37 2009 280000 BACK OVER PREVENTION
INFINITI M45 2009 140000 AIR BAGS
INFINITI M45 2009 350000 EQUIPMENT
INFINITI M45 2009 280000 BACK OVER PREVENTION
INFINITI QX56 2009 140000 AIR BAGS
INFINITI QX56 2009 350000 EQUIPMENT
INFINITI QX56 2009 280000 BACK OVER PREVENTION
INFINITI EX35 2008 140000 AIR BAGS
INFINITI EX35 2008 350000 EQUIPMENT
INFINITI EX35 2008 280000 BACK OVER PREVENTION
INFINITI G35 2008 140000 AIR BAGS
INFINITI G35 2008 350000 EQUIPMENT
INFINITI G35 2008 280000 BACK OVER PREVENTION
INFINITI G37 2008 140000 AIR BAGS
INFINITI G37 2008 350000 EQUIPMENT
INFINITI G37 2008 280000 BACK OVER PREVENTION
INFINITI M45 2008 140000 AIR BAGS
INFINITI M45 2008 350000 EQUIPMENT
INFINITI M45 2008 280000 BACK OVER PREVENTION
INFINITI QX56 2008 140000 AIR BAGS
INFINITI QX56 2008 350000 EQUIPMENT
INFINITI QX56 2008 280000 BACK OVER PREVENTION
INFINITI G35 2007 140000 AIR BAGS
INFINITI G35 2007 350000 EQUIPMENT
INFINITI G35 2007 280000 BACK OVER PREVENTION
INFINITI M45 2007 140000 AIR BAGS
INFINITI M45 2007 350000 EQUIPMENT
INFINITI M45 2007 280000 BACK OVER PREVENTION
INFINITI QX56 2007 140000 AIR BAGS
INFINITI QX56 2007 350000 EQUIPMENT
INFINITI QX56 2007 280000 BACK OVER PREVENTION
INFINITI G35 2006 140000 AIR BAGS
INFINITI G35 2006 350000 EQUIPMENT
INFINITI G35 2006 280000 BACK OVER PREVENTION
INFINITI M45 2006 140000 AIR BAGS
INFINITI M45 2006 350000 EQUIPMENT
INFINITI M45 2006 280000 BACK OVER PREVENTION
INFINITI Q45 2006 140000 AIR BAGS
INFINITI Q45 2006 350000 EQUIPMENT
INFINITI Q45 2006 280000 BACK OVER PREVENTION
INFINITI QX56 2006 140000 AIR BAGS
INFINITI QX56 2006 350000 EQUIPMENT
INFINITI QX56 2006 280000 BACK OVER PREVENTION
INFINITI G35 2005 140000 AIR BAGS
INFINITI G35 2005 350000 EQUIPMENT
INFINITI G35 2005 280000 BACK OVER PREVENTION
INFINITI Q45 2005 140000 AIR BAGS
INFINITI Q45 2005 350000 EQUIPMENT
INFINITI Q45 2005 280000 BACK OVER PREVENTION
INFINITI QX56 2005 140000 AIR BAGS
INFINITI QX56 2005 350000 EQUIPMENT
INFINITI QX56 2005 280000 BACK OVER PREVENTION
INFINITI G35 2004 140000 AIR BAGS
INFINITI G35 2004 350000 EQUIPMENT
INFINITI G35 2004 280000 BACK OVER PREVENTION
INFINITI I35 2004 140000 AIR BAGS
INFINITI I35 2004 350000 EQUIPMENT
INFINITI I35 2004 280000 BACK OVER PREVENTION
INFINITI M45 2004 140000 AIR BAGS
INFINITI M45 2004 350000 EQUIPMENT
INFINITI M45 2004 280000 BACK OVER PREVENTION
INFINITI Q45 2004 140000 AIR BAGS
INFINITI Q45 2004 350000 EQUIPMENT
INFINITI Q45 2004 280000 BACK OVER PREVENTION
INFINITI QX56 2004 140000 AIR BAGS
INFINITI QX56 2004 350000 EQUIPMENT
INFINITI QX56 2004 280000 BACK OVER PREVENTION
INFINITI G35 2003 140000 AIR BAGS
INFINITI G35 2003 350000 EQUIPMENT
INFINITI G35 2003 280000 BACK OVER PREVENTION
INFINITI I35 2003 140000 AIR BAGS
INFINITI I35 2003 350000 EQUIPMENT
INFINITI I35 2003 280000 BACK OVER PREVENTION
INFINITI M45 2003 140000 AIR BAGS
INFINITI M45 2003 350000 EQUIPMENT
INFINITI M45 2003 280000 BACK OVER PREVENTION
INFINITI Q45 2003 140000 AIR BAGS
INFINITI Q45 2003 350000 EQUIPMENT
INFINITI Q45 2003 280000 BACK OVER PREVENTION
INFINITI QX4 2003 140000 AIR BAGS
INFINITI QX4 2003 350000 EQUIPMENT
INFINITI QX4 2003 280000 BACK OVER PREVENTION
INFINITI G20 2002 140000 AIR BAGS
INFINITI G20 2002 350000 EQUIPMENT
INFINITI G20 2002 280000 BACK OVER PREVENTION
INFINITI I35 2002 140000 AIR BAGS
INFINITI I35 2002 350000 EQUIPMENT
INFINITI I35 2002 280000 BACK OVER PREVENTION
INFINITI Q45 2002 140000 AIR BAGS
INFINITI Q45 2002 350000 EQUIPMENT
INFINITI Q45 2002 280000 BACK OVER PREVENTION
INFINITI QX4 2002 140000 AIR BAGS
INFINITI QX4 2002 350000 EQUIPMENT
INFINITI QX4 2002 280000 BACK OVER PREVENTION
INFINITI G20 2001 140000 AIR BAGS
INFINITI G20 2001 350000 EQUIPMENT
INFINITI G20 2001 280000 BACK OVER PREVENTION
INFINITI I30 2001 140000 AIR BAGS
INFINITI I30 2001 350000 EQUIPMENT
INFINITI I30 2001 280000 BACK OVER PREVENTION
INFINITI Q45 2001 140000 AIR BAGS
INFINITI Q45 2001 350000 EQUIPMENT
INFINITI Q45 2001 280000 BACK OVER PREVENTION
INFINITI QX4 2001 140000 AIR BAGS
INFINITI QX4 2001 350000 EQUIPMENT
INFINITI QX4 2001 280000 BACK OVER PREVENTION
INFINITI G20 2000 140000 AIR BAGS
INFINITI G20 2000 350000 EQUIPMENT
INFINITI G20 2000 280000 BACK OVER PREVENTION
INFINITI I30 2000 140000 AIR BAGS
INFINITI I30 2000 350000 EQUIPMENT
INFINITI I30 2000 280000 BACK OVER PREVENTION
INFINITI Q45 2000 140000 AIR BAGS
INFINITI Q45 2000 350000 EQUIPMENT
INFINITI Q45 2000 280000 BACK OVER PREVENTION
INFINITI QX4 2000 140000 AIR BAGS
INFINITI QX4 2000 350000 EQUIPMENT
INFINITI QX4 2000 280000 BACK OVER PREVENTION
INFINITI G20 1999 140000 AIR BAGS
INFINITI G20 1999 350000 EQUIPMENT
INFINITI G20 1999 280000 BACK OVER PREVENTION
INFINITI I30 1999 140000 AIR BAGS
INFINITI I30 1999 350000 EQUIPMENT
INFINITI I30 1999 280000 BACK OVER PREVENTION
INFINITI Q45 1999 140000 AIR BAGS
INFINITI Q45 1999 350000 EQUIPMENT
INFINITI Q45 1999 280000 BACK OVER PREVENTION
INFINITI QX4 1999 140000 AIR BAGS
INFINITI QX4 1999 350000 EQUIPMENT
INFINITI QX4 1999 280000 BACK OVER PREVENTION
INFINITI I30 1998 140000 AIR BAGS
INFINITI I30 1998 350000 EQUIPMENT
INFINITI I30 1998 280000 BACK OVER PREVENTION
INFINITI Q45 1998 140000 AIR BAGS
INFINITI Q45 1998 350000 EQUIPMENT
INFINITI Q45 1998 280000 BACK OVER PREVENTION
INFINITI QX4 1998 140000 AIR BAGS
INFINITI QX4 1998 350000 EQUIPMENT
INFINITI QX4 1998 280000 BACK OVER PREVENTION
INFINITI I30 1997 140000 AIR BAGS
INFINITI I30 1997 350000 EQUIPMENT
INFINITI I30 1997 280000 BACK OVER PREVENTION
INFINITI J30 1997 140000 AIR BAGS
INFINITI J30 1997 350000 EQUIPMENT
INFINITI J30 1997 280000 BACK OVER PREVENTION
INFINITI Q45 1997 140000 AIR BAGS
INFINITI Q45 1997 350000 EQUIPMENT
INFINITI Q45 1997 280000 BACK OVER PREVENTION
INFINITI QX4 1997 140000 AIR BAGS
INFINITI QX4 1997 350000 EQUIPMENT
INFINITI QX4 1997 280000 BACK OVER PREVENTION

Related INFINITI Recalls

CampaignModelYearComponentSummary
QX80 2026 BACK OVER PREVENTION:SOFTWARE Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-20...
QX80 2025 BACK OVER PREVENTION:SOFTWARE Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-20...
QX50 2021 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...
QX55 2022 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...
QX50 2022 ENGINE AND ENGINE COOLING:ENGINE:HARD... Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 201...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INFINITI dealer. Bring this bulletin ID (ITB00031D) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.