TSB: INDIAN CHIEF, CHIEF DARK HORSE, CHIEF VINTAGE, CHIEFTAIN, CHIEFTAIN DARK HORSE, CHIEFTAN, ROADMASTER, ROADMASTER ELITE, SPRINGFIELD, SPRINGFIELD DARK HORSE, VINTAGE (2019–2020)

Bulletin ISA-20-03 R02 — November 5, 2020

Bulletin Details

Bulletin IDISA-20-03 R02
ManufacturerINDIAN
ModelsCHIEF, CHIEF DARK HORSE, CHIEF VINTAGE, CHIEFTAIN, CHIEFTAIN DARK HORSE, CHIEFTAN, ROADMASTER, ROADMASTER ELITE, SPRINGFIELD, SPRINGFIELD DARK HORSE, VINTAGE
Model Years2019–2020
Date IssuedNovember 5, 2020
Date Added to NHTSADecember 1, 2020
ComponentENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Vehicles Affected45 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted positi

Affected Vehicles

MakeModelYearComponent
INDIAN CHIEF 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEF 2020 350000 EQUIPMENT
INDIAN CHIEF 2020 110000 ELECTRICAL SYSTEM
INDIAN CHIEFTAIN 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEFTAIN 2020 110000 ELECTRICAL SYSTEM
INDIAN CHIEFTAIN 2020 350000 EQUIPMENT
INDIAN ROADMASTER 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN ROADMASTER 2020 350000 EQUIPMENT
INDIAN ROADMASTER 2020 110000 ELECTRICAL SYSTEM
INDIAN SPRINGFIELD 2020 110000 ELECTRICAL SYSTEM
INDIAN SPRINGFIELD 2020 350000 EQUIPMENT
INDIAN SPRINGFIELD 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEF 2019 110000 ELECTRICAL SYSTEM
INDIAN CHIEF 2019 350000 EQUIPMENT
INDIAN CHIEF 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEF DARK HORSE 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEF DARK HORSE 2019 350000 EQUIPMENT
INDIAN CHIEF DARK HORSE 2019 110000 ELECTRICAL SYSTEM
INDIAN CHIEF VINTAGE 2019 350000 EQUIPMENT
INDIAN CHIEF VINTAGE 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEF VINTAGE 2019 110000 ELECTRICAL SYSTEM
INDIAN CHIEFTAIN 2019 110000 ELECTRICAL SYSTEM
INDIAN CHIEFTAIN 2019 350000 EQUIPMENT
INDIAN CHIEFTAIN 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEFTAIN DARK HORSE 2019 110000 ELECTRICAL SYSTEM
INDIAN CHIEFTAIN DARK HORSE 2019 350000 EQUIPMENT
INDIAN CHIEFTAIN DARK HORSE 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEFTAN 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN CHIEFTAN 2019 350000 EQUIPMENT
INDIAN CHIEFTAN 2019 110000 ELECTRICAL SYSTEM
INDIAN ROADMASTER 2019 110000 ELECTRICAL SYSTEM
INDIAN ROADMASTER 2019 350000 EQUIPMENT
INDIAN ROADMASTER 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN ROADMASTER ELITE 2019 350000 EQUIPMENT
INDIAN ROADMASTER ELITE 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN ROADMASTER ELITE 2019 110000 ELECTRICAL SYSTEM
INDIAN SPRINGFIELD 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN SPRINGFIELD 2019 350000 EQUIPMENT
INDIAN SPRINGFIELD 2019 110000 ELECTRICAL SYSTEM
INDIAN SPRINGFIELD DARK HORSE 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
INDIAN SPRINGFIELD DARK HORSE 2019 350000 EQUIPMENT
INDIAN SPRINGFIELD DARK HORSE 2019 110000 ELECTRICAL SYSTEM
INDIAN VINTAGE 2019 110000 ELECTRICAL SYSTEM
INDIAN VINTAGE 2019 350000 EQUIPMENT
INDIAN VINTAGE 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Related INDIAN Recalls

CampaignModelYearComponentSummary
CHALLENGER DARK HORSE 2025 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Indian Motorcycle Company (Indian) is recalling certain 2025 Challenger Dark ...
PURSUIT 2025 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Indian Motorcycle Company (Indian) is recalling certain 2025 Challenger Dark ...
SPRINGFIELD DARK HORSE 2025 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Indian Motorcycle Company (Indian) is recalling certain 2025 Challenger Dark ...
ROADMASTER ELITE 2025 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Indian Motorcycle Company (Indian) is recalling certain 2025 Challenger Dark ...
SCOUT 2025 ENGINE AND ENGINE COOLING:ENGINE:ENGI... Indian Motorcycle Company (Indian) is recalling certain 2025 Scout and Scout ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INDIAN dealer. Bring this bulletin ID (ISA-20-03 R02) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.