TSB: ALLISON 3000 SERIES TRANSMISSION, 4000 SERIES TRANSMISSION
Bulletin IS353 — March 19, 2014
Bulletin Details
| Bulletin ID | IS353 |
| Manufacturer | ALLISON |
| Models | 3000 SERIES TRANSMISSION, 4000 SERIES TRANSMISSION |
| Date Issued | March 19, 2014 |
| Date Added to NHTSA | April 8, 2019 |
| Component | POWER TRAIN |
| Vehicles Affected | 12 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Announces release of Rear Housing Repair Kit to aid in the repair of damaged bolt hole threads
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| ALLISON | 3000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 3000 SERIES TRANSMISSION | — | 350000 EQUIPMENT |
| ALLISON | 3000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 3000 SERIES TRANSMISSION | — | 160000 STRUCTURE |
| ALLISON | 3000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 3000 SERIES TRANSMISSION | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| ALLISON | 4000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 4000 SERIES TRANSMISSION | — | 350000 EQUIPMENT |
| ALLISON | 4000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 4000 SERIES TRANSMISSION | — | 160000 STRUCTURE |
| ALLISON | 4000 SERIES TRANSMISSION | — | 100000 POWER TRAIN |
| ALLISON | 4000 SERIES TRANSMISSION | — | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
Related ALLISON Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized ALLISON dealer. Bring this bulletin ID (IS353) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.