TSB: ENTEGRA ANTHEM, ASPIRE, CORNERSTONE, EMBARK, REATTA (2009–2021)

Bulletin INC 20-011 — March 26, 2020

Bulletin Details

Bulletin IDINC 20-011
ManufacturerENTEGRA
ModelsANTHEM, ASPIRE, CORNERSTONE, EMBARK, REATTA
Model Years2009–2021
Date IssuedMarch 26, 2020
Date Added to NHTSAMarch 26, 2020
ComponentEQUIPMENT
Vehicles Affected92 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.

Affected Vehicles

MakeModelYearComponent
ENTEGRA ANTHEM 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2021 350000 EQUIPMENT
ENTEGRA ASPIRE 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2021 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2021 350000 EQUIPMENT
ENTEGRA REATTA 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA REATTA 2021 350000 EQUIPMENT
ENTEGRA ANTHEM 2020 350000 EQUIPMENT
ENTEGRA ANTHEM 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2020 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2020 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAYCO EMBARK 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAYCO EMBARK 2020 350000 EQUIPMENT
ENTEGRA REATTA 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA REATTA 2020 350000 EQUIPMENT
ENTEGRA ANTHEM 2019 350000 EQUIPMENT
ENTEGRA ANTHEM 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2019 350000 EQUIPMENT
ENTEGRA ASPIRE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2019 350000 EQUIPMENT
JAYCO EMBARK 2019 350000 EQUIPMENT
JAYCO EMBARK 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA REATTA 2019 350000 EQUIPMENT
ENTEGRA REATTA 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2018 350000 EQUIPMENT
ENTEGRA ANTHEM 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2018 350000 EQUIPMENT
ENTEGRA ASPIRE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2018 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2017 350000 EQUIPMENT
ENTEGRA ASPIRE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2017 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2017 350000 EQUIPMENT
JAYCO EMBARK 2017 350000 EQUIPMENT
JAYCO EMBARK 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2016 350000 EQUIPMENT
ENTEGRA ANTHEM 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2016 350000 EQUIPMENT
ENTEGRA ASPIRE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2016 350000 EQUIPMENT
ENTEGRA ANTHEM 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2015 350000 EQUIPMENT
ENTEGRA ASPIRE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2015 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2015 350000 EQUIPMENT
ENTEGRA ANTHEM 2014 350000 EQUIPMENT
ENTEGRA ANTHEM 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2014 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2014 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2013 350000 EQUIPMENT
ENTEGRA ANTHEM 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2013 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2013 350000 EQUIPMENT
ENTEGRA ANTHEM 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2012 350000 EQUIPMENT
ENTEGRA ASPIRE 2012 350000 EQUIPMENT
ENTEGRA ASPIRE 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2012 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAYCO EMBARK 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAYCO EMBARK 2012 350000 EQUIPMENT
ENTEGRA ANTHEM 2011 350000 EQUIPMENT
ENTEGRA ANTHEM 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2011 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2011 350000 EQUIPMENT
ENTEGRA ANTHEM 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2010 350000 EQUIPMENT
ENTEGRA ASPIRE 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ASPIRE 2010 350000 EQUIPMENT
ENTEGRA CORNERSTONE 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA CORNERSTONE 2010 350000 EQUIPMENT
JAYCO EMBARK 2010 350000 EQUIPMENT
JAYCO EMBARK 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
ENTEGRA ANTHEM 2009 350000 EQUIPMENT
ENTEGRA ANTHEM 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
JAYCO EMBARK 2009 350000 EQUIPMENT
JAYCO EMBARK 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related ENTEGRA Recalls

CampaignModelYearComponentSummary
CONDOR 2026 EQUIPMENT:APPLIANCE:ELECTRIC WATER HE... Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Condor and Jayco Granit...
ETHOS 2026 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025-2026 Entegra Ethos recreational...
ETHOS 2025 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025-2026 Entegra Ethos recreational...
QWEST 2026 EQUIPMENT:OTHER:LABELS Jayco, Inc. (Jayco) is recalling certain 2025 Melbourne, 2026 Melbourne Prest...
CORNERSTONE 2026 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Jayco, Inc. (Jayco) is recalling certain 2026 Entegra Cornerstone Reserve, 20...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized ENTEGRA dealer. Bring this bulletin ID (INC 20-011) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.