TSB: INTERNATIONAL DURASTAR, LONESTAR, PROSTAR, TERRASTAR, TRANSTAR, WORKSTAR (2006–2014)

Bulletin IK0800056 — February 5, 2014

Bulletin Details

Bulletin IDIK0800056
ManufacturerINTERNATIONAL
ModelsDURASTAR, LONESTAR, PROSTAR, TERRASTAR, TRANSTAR, WORKSTAR
Model Years2006–2014
Date IssuedFebruary 5, 2014
Date Added to NHTSAApril 2, 2018
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected54 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Retrieving Fault Codes Through the Cluster Doesn?t Work

Affected Vehicles

MakeModelYearComponent
INTERNATIONAL DURASTAR 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2014 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2013 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2012 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2011 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2010 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL DURASTAR 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL LONESTAR 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL PROSTAR 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TERRASTAR 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL TRANSTAR 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERNATIONAL WORKSTAR 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INTERNATIONAL dealer. Bring this bulletin ID (IK0800056) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.