TSB: INTERNATIONAL DURASTAR, LONESTAR, PROSTAR, TERRASTAR, TRANSTAR, WORKSTAR (2006–2013)

Bulletin IK-0800414 — June 24, 2015

Bulletin Details

Bulletin IDIK-0800414
ManufacturerINTERNATIONAL
ModelsDURASTAR, LONESTAR, PROSTAR, TERRASTAR, TRANSTAR, WORKSTAR
Model Years2006–2013
Date IssuedJune 24, 2015
Date Added to NHTSAAugust 6, 2013
ComponentELECTRICAL SYSTEM
Vehicles Affected108 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, P

Affected Vehicles

MakeModelYearComponent
INTERNATIONAL DURASTAR 2013 110000 ELECTRICAL SYSTEM
INTERNATIONAL DURASTAR 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL DURASTAR 2013 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL LONESTAR 2013 110000 ELECTRICAL SYSTEM
INTERNATIONAL LONESTAR 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL LONESTAR 2013 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL PROSTAR 2013 110000 ELECTRICAL SYSTEM
INTERNATIONAL PROSTAR 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL PROSTAR 2013 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TERRASTAR 2013 110000 ELECTRICAL SYSTEM
INTERNATIONAL TERRASTAR 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TERRASTAR 2013 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TRANSTAR 2013 110000 ELECTRICAL SYSTEM
INTERNATIONAL TRANSTAR 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TRANSTAR 2013 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL WORKSTAR 2013 110000 ELECTRICAL SYSTEM
INTERNATIONAL WORKSTAR 2013 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL WORKSTAR 2013 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL DURASTAR 2012 110000 ELECTRICAL SYSTEM
INTERNATIONAL DURASTAR 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL DURASTAR 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL LONESTAR 2012 110000 ELECTRICAL SYSTEM
INTERNATIONAL LONESTAR 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL LONESTAR 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL PROSTAR 2012 110000 ELECTRICAL SYSTEM
INTERNATIONAL PROSTAR 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL PROSTAR 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TERRASTAR 2012 110000 ELECTRICAL SYSTEM
INTERNATIONAL TERRASTAR 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TERRASTAR 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TRANSTAR 2012 110000 ELECTRICAL SYSTEM
INTERNATIONAL TRANSTAR 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TRANSTAR 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL WORKSTAR 2012 110000 ELECTRICAL SYSTEM
INTERNATIONAL WORKSTAR 2012 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL WORKSTAR 2012 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL DURASTAR 2011 110000 ELECTRICAL SYSTEM
INTERNATIONAL DURASTAR 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL DURASTAR 2011 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL LONESTAR 2011 110000 ELECTRICAL SYSTEM
INTERNATIONAL LONESTAR 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL LONESTAR 2011 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL PROSTAR 2011 110000 ELECTRICAL SYSTEM
INTERNATIONAL PROSTAR 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL PROSTAR 2011 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TERRASTAR 2011 110000 ELECTRICAL SYSTEM
INTERNATIONAL TERRASTAR 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TERRASTAR 2011 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TRANSTAR 2011 110000 ELECTRICAL SYSTEM
INTERNATIONAL TRANSTAR 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TRANSTAR 2011 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL WORKSTAR 2011 110000 ELECTRICAL SYSTEM
INTERNATIONAL WORKSTAR 2011 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL WORKSTAR 2011 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL DURASTAR 2010 110000 ELECTRICAL SYSTEM
INTERNATIONAL DURASTAR 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL DURASTAR 2010 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL LONESTAR 2010 110000 ELECTRICAL SYSTEM
INTERNATIONAL LONESTAR 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL LONESTAR 2010 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL PROSTAR 2010 110000 ELECTRICAL SYSTEM
INTERNATIONAL PROSTAR 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL PROSTAR 2010 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL TRANSTAR 2010 110000 ELECTRICAL SYSTEM
INTERNATIONAL TRANSTAR 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL TRANSTAR 2010 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL WORKSTAR 2010 110000 ELECTRICAL SYSTEM
INTERNATIONAL WORKSTAR 2010 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL WORKSTAR 2010 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL DURASTAR 2009 110000 ELECTRICAL SYSTEM
INTERNATIONAL DURASTAR 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL DURASTAR 2009 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL LONESTAR 2009 110000 ELECTRICAL SYSTEM
INTERNATIONAL LONESTAR 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL LONESTAR 2009 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTERNATIONAL PROSTAR 2009 110000 ELECTRICAL SYSTEM
INTERNATIONAL PROSTAR 2009 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTERNATIONAL PROSTAR 2009 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL DURASTAR 2007 110000 ELECTRICAL SYSTEM
INTL DURASTAR 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL DURASTAR 2007 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL LONESTAR 2007 110000 ELECTRICAL SYSTEM
INTL LONESTAR 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL LONESTAR 2007 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL PROSTAR 2007 110000 ELECTRICAL SYSTEM
INTL PROSTAR 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL PROSTAR 2007 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL TRANSTAR 2007 110000 ELECTRICAL SYSTEM
INTL TRANSTAR 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL TRANSTAR 2007 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL WORKSTAR 2007 110000 ELECTRICAL SYSTEM
INTL WORKSTAR 2007 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL WORKSTAR 2007 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL DURASTAR 2006 110000 ELECTRICAL SYSTEM
INTL DURASTAR 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL DURASTAR 2006 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL LONESTAR 2006 110000 ELECTRICAL SYSTEM
INTL LONESTAR 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL LONESTAR 2006 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL PROSTAR 2006 110000 ELECTRICAL SYSTEM
INTL PROSTAR 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL PROSTAR 2006 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL TRANSTAR 2006 110000 ELECTRICAL SYSTEM
INTL TRANSTAR 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL TRANSTAR 2006 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INTL WORKSTAR 2006 110000 ELECTRICAL SYSTEM
INTL WORKSTAR 2006 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
INTL WORKSTAR 2006 171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized INTERNATIONAL dealer. Bring this bulletin ID (IK-0800414) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.