TSB: BUICK AURORA, AVALANCHE, AZTEK, BONNEVILLE, BRAVADA, CAVALIER, DENALI, ENVOY, ESCALADE EXT, EXPRESS, GRAND PRIX, H2, LESABRE, MONTANA, RENDEZVOUS, SAVANA, SIERRA, SILHOUETTE, SILVERADO, SUBURBAN, SUNFIRE, TAHOE, TRAILBLAZER, VENTURE, YUKON (2003-2004)

Bulletin 040846004 - January 1, 2005

Bulletin Details

Bulletin ID040846004
ManufacturerBUICK
ModelsAURORA, AVALANCHE, AZTEK, BONNEVILLE, BRAVADA, CAVALIER, DENALI, ENVOY, ESCALADE EXT, EXPRESS, GRAND PRIX, H2, LESABRE, MONTANA, RENDEZVOUS, SAVANA, SIERRA, SILHOUETTE, SILVERADO, SUBURBAN, SUNFIRE, TAHOE, TRAILBLAZER, VENTURE, YUKON
Model Years2003-2004
Date IssuedJanuary 1, 2005
Date Added to NHTSAApril 19, 2005
ComponentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Vehicles Affected25 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

ONSTAR SYSTEM INOPERATIVE ONSTAR SYSTEM STATUS LIGHT IS RED RADIO LOCKED IN PHONE MODE OR DTC B1000. *EH

Affected Vehicles

MakeModelYearComponent
PONTIAC GRAND PRIX 2004 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
OLDSMOBILE AURORA 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET AVALANCHE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PONTIAC AZTEK 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PONTIAC BONNEVILLE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
OLDSMOBILE BRAVADA 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET CAVALIER 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC DENALI 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC ENVOY 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CADILLAC ESCALADE EXT 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET EXPRESS 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
HUMMER H2 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK LESABRE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PONTIAC MONTANA 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
BUICK RENDEZVOUS 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SAVANA 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SIERRA 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
OLDSMOBILE SILHOUETTE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET SILVERADO 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC SUBURBAN 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
PONTIAC SUNFIRE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET TAHOE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET TRAILBLAZER 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CHEVROLET VENTURE 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
GMC YUKON 2003 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BUICK dealer. Bring this bulletin ID (040846004) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.