TSB: GMC ACADIA, C SERIES, C4500, C5500, C6500, C7500, C8500, CANYON, DENALI, ENVOY, ENVOY 360, EXPRESS, G VAN BUS, G1500, SANANA, SAVANA, SAVANA 1500, SAVANA 2500, SAVANA 3500, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, T SERIES, T6500, T7500, T8500, TERRAIN, TOPKICK, W-SERIES, W3500, W4500, W5500, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON HYBRID, YUKON XL, YUKON XL 1500, YUKON XL 2500 (2008–2016)

Bulletin GCUS-3-814 — January 18, 2017

Bulletin Details

Bulletin IDGCUS-3-814
ManufacturerGMC
ModelsACADIA, C SERIES, C4500, C5500, C6500, C7500, C8500, CANYON, DENALI, ENVOY, ENVOY 360, EXPRESS, G VAN BUS, G1500, SANANA, SAVANA, SAVANA 1500, SAVANA 2500, SAVANA 3500, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, T SERIES, T6500, T7500, T8500, TERRAIN, TOPKICK, W-SERIES, W3500, W4500, W5500, YUKON, YUKON DENALI, YUKON DENALI XL, YUKON HYBRID, YUKON XL, YUKON XL 1500, YUKON XL 2500
Model Years2008–2016
Date IssuedJanuary 18, 2017
Date Added to NHTSAApril 2, 2018
ComponentEQUIPMENT
Vehicles Affected210 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

44180 01 - Customer Satisfaction - Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Dealers are to replace all applicable keys and lock cylinders with ne

Affected Vehicles

MakeModelYearComponent
GMC ACADIA 2016 350000 EQUIPMENT
GMC CANYON 2016 350000 EQUIPMENT
GMC SAVANA 2016 350000 EQUIPMENT
GMC SAVANA 1500 2016 350000 EQUIPMENT
GMC SAVANA 2500 2016 350000 EQUIPMENT
GMC SAVANA 3500 2016 350000 EQUIPMENT
GMC SIERRA 1500 2016 350000 EQUIPMENT
GMC SIERRA 2500 2016 350000 EQUIPMENT
GMC SIERRA 3500 2016 350000 EQUIPMENT
GMC SIERRA DENALI 2016 350000 EQUIPMENT
GMC TERRAIN 2016 350000 EQUIPMENT
GMC YUKON 2016 350000 EQUIPMENT
GMC YUKON DENALI 2016 350000 EQUIPMENT
GMC YUKON DENALI XL 2016 350000 EQUIPMENT
GMC YUKON XL 2016 350000 EQUIPMENT
GMC ACADIA 2015 350000 EQUIPMENT
GMC CANYON 2015 350000 EQUIPMENT
GMC DENALI 2015 350000 EQUIPMENT
GMC SAVANA 2015 350000 EQUIPMENT
GMC SAVANA 1500 2015 350000 EQUIPMENT
GMC SAVANA 2500 2015 350000 EQUIPMENT
GMC SAVANA 3500 2015 350000 EQUIPMENT
GMC SIERRA 1500 2015 350000 EQUIPMENT
GMC SIERRA 2500 2015 350000 EQUIPMENT
GMC SIERRA 3500 2015 350000 EQUIPMENT
GMC SIERRA DENALI 2015 350000 EQUIPMENT
GMC TERRAIN 2015 350000 EQUIPMENT
GMC YUKON 2015 350000 EQUIPMENT
GMC YUKON DENALI 2015 350000 EQUIPMENT
GMC YUKON DENALI XL 2015 350000 EQUIPMENT
GMC YUKON XL 2015 350000 EQUIPMENT
GMC ACADIA 2014 350000 EQUIPMENT
GMC DENALI 2014 350000 EQUIPMENT
GMC SAVANA 2014 350000 EQUIPMENT
GMC SAVANA 1500 2014 350000 EQUIPMENT
GMC SAVANA 2500 2014 350000 EQUIPMENT
GMC SAVANA 3500 2014 350000 EQUIPMENT
GMC SIERRA 1500 2014 350000 EQUIPMENT
GMC SIERRA 2500 2014 350000 EQUIPMENT
GMC SIERRA 3500 2014 350000 EQUIPMENT
GMC SIERRA DENALI 2014 350000 EQUIPMENT
GMC TERRAIN 2014 350000 EQUIPMENT
GMC YUKON 2014 350000 EQUIPMENT
GMC YUKON DENALI XL 2014 350000 EQUIPMENT
GMC YUKON XL 2014 350000 EQUIPMENT
GMC ACADIA 2013 350000 EQUIPMENT
GMC CANYON 2013 350000 EQUIPMENT
GMC DENALI 2013 350000 EQUIPMENT
GMC ENVOY 2013 350000 EQUIPMENT
GMC SAVANA 2013 350000 EQUIPMENT
GMC SAVANA 1500 2013 350000 EQUIPMENT
GMC SAVANA 2500 2013 350000 EQUIPMENT
GMC SAVANA 3500 2013 350000 EQUIPMENT
GMC SIERRA 1500 2013 350000 EQUIPMENT
GMC SIERRA 2500 2013 350000 EQUIPMENT
GMC SIERRA 3500 2013 350000 EQUIPMENT
GMC SIERRA DENALI 2013 350000 EQUIPMENT
GMC TERRAIN 2013 350000 EQUIPMENT
GMC TOPKICK 2013 350000 EQUIPMENT
GMC YUKON 2013 350000 EQUIPMENT
GMC YUKON DENALI 2013 350000 EQUIPMENT
GMC YUKON DENALI XL 2013 350000 EQUIPMENT
GMC YUKON HYBRID 2013 350000 EQUIPMENT
GMC YUKON XL 2013 350000 EQUIPMENT
GMC ACADIA 2012 350000 EQUIPMENT
GMC CANYON 2012 350000 EQUIPMENT
GMC DENALI 2012 350000 EQUIPMENT
GMC ENVOY 2012 350000 EQUIPMENT
GMC SAVANA 2012 350000 EQUIPMENT
GMC SAVANA 1500 2012 350000 EQUIPMENT
GMC SAVANA 2500 2012 350000 EQUIPMENT
GMC SAVANA 3500 2012 350000 EQUIPMENT
GMC SIERRA 1500 2012 350000 EQUIPMENT
GMC SIERRA 2500 2012 350000 EQUIPMENT
GMC SIERRA 3500 2012 350000 EQUIPMENT
GMC SIERRA DENALI 2012 350000 EQUIPMENT
GMC TERRAIN 2012 350000 EQUIPMENT
GMC TOPKICK 2012 350000 EQUIPMENT
GMC YUKON 2012 350000 EQUIPMENT
GMC YUKON DENALI 2012 350000 EQUIPMENT
GMC YUKON DENALI XL 2012 350000 EQUIPMENT
GMC YUKON HYBRID 2012 350000 EQUIPMENT
GMC YUKON XL 2012 350000 EQUIPMENT
GMC YUKON XL 1500 2012 350000 EQUIPMENT
GMC ACADIA 2011 350000 EQUIPMENT
GMC CANYON 2011 350000 EQUIPMENT
GMC DENALI 2011 350000 EQUIPMENT
GMC ENVOY 2011 350000 EQUIPMENT
GMC G VAN BUS 2011 350000 EQUIPMENT
GMC SAVANA 2011 350000 EQUIPMENT
GMC SAVANA 1500 2011 350000 EQUIPMENT
GMC SAVANA 2500 2011 350000 EQUIPMENT
GMC SAVANA 3500 2011 350000 EQUIPMENT
GMC SIERRA 1500 2011 350000 EQUIPMENT
GMC SIERRA 2500 2011 350000 EQUIPMENT
GMC SIERRA 3500 2011 350000 EQUIPMENT
GMC SIERRA DENALI 2011 350000 EQUIPMENT
GMC TERRAIN 2011 350000 EQUIPMENT
GMC TOPKICK 2011 350000 EQUIPMENT
GMC W-SERIES 2011 350000 EQUIPMENT
GMC YUKON 2011 350000 EQUIPMENT
GMC YUKON DENALI 2011 350000 EQUIPMENT
GMC YUKON DENALI XL 2011 350000 EQUIPMENT
GMC YUKON HYBRID 2011 350000 EQUIPMENT
GMC YUKON XL 2011 350000 EQUIPMENT
GMC YUKON XL 1500 2011 350000 EQUIPMENT
GMC YUKON XL 2500 2011 350000 EQUIPMENT
GMC ACADIA 2010 350000 EQUIPMENT
GMC CANYON 2010 350000 EQUIPMENT
GMC DENALI 2010 350000 EQUIPMENT
GMC ENVOY 2010 350000 EQUIPMENT
GMC G VAN BUS 2010 350000 EQUIPMENT
GMC SANANA 2010 350000 EQUIPMENT
GMC SAVANA 2010 350000 EQUIPMENT
GMC SAVANA 1500 2010 350000 EQUIPMENT
GMC SAVANA 2500 2010 350000 EQUIPMENT
GMC SAVANA 3500 2010 350000 EQUIPMENT
GMC SIERRA 1500 2010 350000 EQUIPMENT
GMC SIERRA 2500 2010 350000 EQUIPMENT
GMC SIERRA 3500 2010 350000 EQUIPMENT
GMC SIERRA DENALI 2010 350000 EQUIPMENT
GMC T7500 2010 350000 EQUIPMENT
GMC TERRAIN 2010 350000 EQUIPMENT
GMC TOPKICK 2010 350000 EQUIPMENT
GMC W-SERIES 2010 350000 EQUIPMENT
GMC W3500 2010 350000 EQUIPMENT
GMC W4500 2010 350000 EQUIPMENT
GMC W5500 2010 350000 EQUIPMENT
GMC YUKON 2010 350000 EQUIPMENT
GMC YUKON DENALI 2010 350000 EQUIPMENT
GMC YUKON DENALI XL 2010 350000 EQUIPMENT
GMC YUKON HYBRID 2010 350000 EQUIPMENT
GMC YUKON XL 2010 350000 EQUIPMENT
GMC YUKON XL 1500 2010 350000 EQUIPMENT
GMC YUKON XL 2500 2010 350000 EQUIPMENT
GMC ACADIA 2009 350000 EQUIPMENT
GMC C SERIES 2009 350000 EQUIPMENT
GMC C4500 2009 350000 EQUIPMENT
GMC C5500 2009 350000 EQUIPMENT
GMC C6500 2009 350000 EQUIPMENT
GMC C7500 2009 350000 EQUIPMENT
GMC C8500 2009 350000 EQUIPMENT
GMC CANYON 2009 350000 EQUIPMENT
GMC DENALI 2009 350000 EQUIPMENT
GMC ENVOY 2009 350000 EQUIPMENT
GMC ENVOY 360 2009 350000 EQUIPMENT
GMC EXPRESS 2009 350000 EQUIPMENT
GMC G VAN BUS 2009 350000 EQUIPMENT
GMC SAVANA 2009 350000 EQUIPMENT
GMC SAVANA 1500 2009 350000 EQUIPMENT
GMC SAVANA 2500 2009 350000 EQUIPMENT
GMC SAVANA 3500 2009 350000 EQUIPMENT
GMC SIERRA 1500 2009 350000 EQUIPMENT
GMC SIERRA 2500 2009 350000 EQUIPMENT
GMC SIERRA 3500 2009 350000 EQUIPMENT
GMC SIERRA DENALI 2009 350000 EQUIPMENT
GMC T SERIES 2009 350000 EQUIPMENT
GMC T6500 2009 350000 EQUIPMENT
GMC T7500 2009 350000 EQUIPMENT
GMC T8500 2009 350000 EQUIPMENT
GMC TERRAIN 2009 350000 EQUIPMENT
GMC TOPKICK 2009 350000 EQUIPMENT
GMC W-SERIES 2009 350000 EQUIPMENT
GMC W3500 2009 350000 EQUIPMENT
GMC W4500 2009 350000 EQUIPMENT
GMC W5500 2009 350000 EQUIPMENT
GMC YUKON 2009 350000 EQUIPMENT
GMC YUKON DENALI 2009 350000 EQUIPMENT
GMC YUKON DENALI XL 2009 350000 EQUIPMENT
GMC YUKON HYBRID 2009 350000 EQUIPMENT
GMC YUKON XL 2009 350000 EQUIPMENT
GMC YUKON XL 1500 2009 350000 EQUIPMENT
GMC YUKON XL 2500 2009 350000 EQUIPMENT
GMC ACADIA 2008 350000 EQUIPMENT
GMC C SERIES 2008 350000 EQUIPMENT
GMC C4500 2008 350000 EQUIPMENT
GMC C5500 2008 350000 EQUIPMENT
GMC C6500 2008 350000 EQUIPMENT
GMC C7500 2008 350000 EQUIPMENT
GMC C8500 2008 350000 EQUIPMENT
GMC CANYON 2008 350000 EQUIPMENT
GMC DENALI 2008 350000 EQUIPMENT
GMC ENVOY 2008 350000 EQUIPMENT
GMC ENVOY 360 2008 350000 EQUIPMENT
GMC G VAN BUS 2008 350000 EQUIPMENT
GMC G1500 2008 350000 EQUIPMENT
GMC SAVANA 2008 350000 EQUIPMENT
GMC SAVANA 1500 2008 350000 EQUIPMENT
GMC SAVANA 2500 2008 350000 EQUIPMENT
GMC SAVANA 3500 2008 350000 EQUIPMENT
GMC SIERRA 1500 2008 350000 EQUIPMENT
GMC SIERRA 2500 2008 350000 EQUIPMENT
GMC SIERRA 3500 2008 350000 EQUIPMENT
GMC SIERRA DENALI 2008 350000 EQUIPMENT
GMC T SERIES 2008 350000 EQUIPMENT
GMC T6500 2008 350000 EQUIPMENT
GMC T7500 2008 350000 EQUIPMENT
GMC T8500 2008 350000 EQUIPMENT
GMC TOPKICK 2008 350000 EQUIPMENT
GMC W-SERIES 2008 350000 EQUIPMENT
GMC W3500 2008 350000 EQUIPMENT
GMC W4500 2008 350000 EQUIPMENT
GMC W5500 2008 350000 EQUIPMENT
GMC YUKON 2008 350000 EQUIPMENT
GMC YUKON DENALI 2008 350000 EQUIPMENT
GMC YUKON DENALI XL 2008 350000 EQUIPMENT
GMC YUKON HYBRID 2008 350000 EQUIPMENT
GMC YUKON XL 2008 350000 EQUIPMENT
GMC YUKON XL 1500 2008 350000 EQUIPMENT
GMC YUKON XL 2500 2008 350000 EQUIPMENT

Related GMC Recalls

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SIERRA 3500 2019 AIR BAGS General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, ...
SIERRA 1500 2018 AIR BAGS General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, ...
SIERRA 2500 2019 AIR BAGS General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, ...
YUKON 2026 WHEELS:HUB General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalad...
YUKON XL 2025 WHEELS:HUB General Motors, LLC is recalling certain 2025–2026 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GMC dealer. Bring this bulletin ID (GCUS-3-814) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.