TSB: VOLVO VAH, VNL, VNM (2010–2017)

Bulletin FSB711-009 — July 28, 2017

Bulletin Details

Bulletin IDFSB711-009
ManufacturerVOLVO
ModelsVAH, VNL, VNM
Model Years2010–2017
Date IssuedJuly 28, 2017
Date Added to NHTSAAugust 25, 2017
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Vehicles Affected21 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some Volvo VNM, VNL and VAH trucks built between 02/23/2009 and 07/14/2017 with steel bogie cross members may develop cracks depending on application or duty cycle.

Affected Vehicles

MakeModelYearComponent
VOLVO VAH 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VAH 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNL 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
VOLVO VNM 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related VOLVO Recalls

CampaignModelYearComponentSummary
VNL (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNL (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...
VNR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Volvo Trucks North America (Volvo Trucks) is recalling certain 2026-2027 VNR ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLVO dealer. Bring this bulletin ID (FSB711-009) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.