TSB: MACK CHU, CXU, GU, LEU, LR, MRU, TD (2014–2018)

Bulletin FSB652-005 — October 31, 2017

Bulletin Details

Bulletin IDFSB652-005
ManufacturerMACK
ModelsCHU, CXU, GU, LEU, LR, MRU, TD
Model Years2014–2018
Date IssuedOctober 31, 2017
Date Added to NHTSANovember 8, 2017
ComponentSUSPENSION
Vehicles Affected62 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

On some MACK CHU, CXU, GU, TD, LEU, LR, and MRU trucks built from 01/14/2013 and 01/20/2017, the V-Stay carrier bolt hole in the mRide suspension may become stripped, causing the V-Stay torque rod bolt to pull free from the carrier housing.

Affected Vehicles

MakeModelYearComponent
MACK CHU 2018 020000 SUSPENSION
MACK CHU 2018 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CXU 2018 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CXU 2018 020000 SUSPENSION
MACK GU 2018 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK GU 2018 020000 SUSPENSION
MACK LR 2018 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LR 2018 020000 SUSPENSION
MACK TD 2018 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK TD 2018 020000 SUSPENSION
MACK CHU 2017 020000 SUSPENSION
MACK CHU 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CXU 2017 020000 SUSPENSION
MACK CXU 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK GU 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK GU 2017 020000 SUSPENSION
MACK LEU 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LEU 2017 020000 SUSPENSION
MACK LR 2017 020000 SUSPENSION
MACK LR 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK MRU 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK MRU 2017 020000 SUSPENSION
MACK TD 2017 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK TD 2017 020000 SUSPENSION
MACK CHU 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CHU 2016 020000 SUSPENSION
MACK CXU 2016 020000 SUSPENSION
MACK CXU 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK GU 2016 020000 SUSPENSION
MACK GU 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LEU 2016 020000 SUSPENSION
MACK LEU 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LR 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LR 2016 020000 SUSPENSION
MACK MRU 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK MRU 2016 020000 SUSPENSION
MACK TD 2016 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK TD 2016 020000 SUSPENSION
MACK CHU 2015 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CHU 2015 020000 SUSPENSION
MACK CXU 2015 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CXU 2015 020000 SUSPENSION
MACK GU 2015 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK GU 2015 020000 SUSPENSION
MACK LEU 2015 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LEU 2015 020000 SUSPENSION
MACK MRU 2015 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK MRU 2015 020000 SUSPENSION
MACK TD 2015 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK TD 2015 020000 SUSPENSION
MACK CHU 2014 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CHU 2014 020000 SUSPENSION
MACK CXU 2014 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK CXU 2014 020000 SUSPENSION
MACK GU 2014 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK GU 2014 020000 SUSPENSION
MACK LEU 2014 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK LEU 2014 020000 SUSPENSION
MACK MRU 2014 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK MRU 2014 020000 SUSPENSION
MACK TD 2014 251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
MACK TD 2014 020000 SUSPENSION

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (FSB652-005) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.