TSB: MACK LEU, MRU, TERRAPRO (MRU) (2010–2014)

Bulletin FSB 381-049 — May 20, 2013

Bulletin Details

Bulletin IDFSB 381-049
ManufacturerMACK
ModelsLEU, MRU, TERRAPRO (MRU)
Model Years2010–2014
Date IssuedMay 20, 2013
Date Added to NHTSANovember 1, 2016
ComponentELECTRICAL SYSTEM:SOFTWARE
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

ON SOME MACK ISL-G MODELS BUILT, BETWEEN JANUARY 1, 2009 AND JANUARY 21, 2013, MAY EXPERIENCE A FAULT CODE, MID140 PSID 200 FMI 9, WHEN THE ENGINE SOFTWARE IS UPDATED.

Affected Vehicles

MakeModelYearComponent
MACK LEU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2014 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2012 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK MRU 2011 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK LEU 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TERRAPRO (MRU) 2010 118000 ELECTRICAL SYSTEM:SOFTWARE
MACK TERRAPRO (MRU) 2010 118000 ELECTRICAL SYSTEM:SOFTWARE

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CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (FSB 381-049) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.