TSB: MACK CHU, CXU, GU, TD (2008–2015)

Bulletin FSB 371-048 — October 17, 2014

Bulletin Details

Bulletin IDFSB 371-048
ManufacturerMACK
ModelsCHU, CXU, GU, TD
Model Years2008–2015
Date IssuedOctober 17, 2014
Date Added to NHTSAOctober 25, 2016
ComponentSTEERING:COLUMN
Vehicles Affected64 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CAB HARNESS INSULATION, INSTALLATION. CAB WIRING HARNESS MAY EXPERIENCE CHAFING.

Affected Vehicles

MakeModelYearComponent
MACK CHU 2015 012000 STEERING:COLUMN
MACK CHU 2015 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2015 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2015 012000 STEERING:COLUMN
MACK GU 2015 114000 ELECTRICAL SYSTEM:WIRING
MACK GU 2015 012000 STEERING:COLUMN
MACK TD 2015 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2015 012000 STEERING:COLUMN
MACK CHU 2014 012000 STEERING:COLUMN
MACK CHU 2014 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2014 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2014 012000 STEERING:COLUMN
MACK GU 2014 012000 STEERING:COLUMN
MACK GU 2014 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2014 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2014 012000 STEERING:COLUMN
MACK CHU 2013 114000 ELECTRICAL SYSTEM:WIRING
MACK CHU 2013 012000 STEERING:COLUMN
MACK CXU 2013 012000 STEERING:COLUMN
MACK CXU 2013 114000 ELECTRICAL SYSTEM:WIRING
MACK GU 2013 012000 STEERING:COLUMN
MACK GU 2013 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2013 012000 STEERING:COLUMN
MACK TD 2013 114000 ELECTRICAL SYSTEM:WIRING
MACK CHU 2012 012000 STEERING:COLUMN
MACK CHU 2012 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2012 012000 STEERING:COLUMN
MACK CXU 2012 114000 ELECTRICAL SYSTEM:WIRING
MACK GU 2012 012000 STEERING:COLUMN
MACK GU 2012 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2012 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2012 012000 STEERING:COLUMN
MACK CHU 2011 114000 ELECTRICAL SYSTEM:WIRING
MACK CHU 2011 012000 STEERING:COLUMN
MACK CXU 2011 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2011 012000 STEERING:COLUMN
MACK GU 2011 012000 STEERING:COLUMN
MACK GU 2011 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2011 012000 STEERING:COLUMN
MACK TD 2011 114000 ELECTRICAL SYSTEM:WIRING
MACK CHU 2010 012000 STEERING:COLUMN
MACK CHU 2010 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2010 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2010 012000 STEERING:COLUMN
MACK GU 2010 012000 STEERING:COLUMN
MACK GU 2010 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2010 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2010 012000 STEERING:COLUMN
MACK CHU 2009 114000 ELECTRICAL SYSTEM:WIRING
MACK CHU 2009 012000 STEERING:COLUMN
MACK CXU 2009 012000 STEERING:COLUMN
MACK CXU 2009 114000 ELECTRICAL SYSTEM:WIRING
MACK GU 2009 114000 ELECTRICAL SYSTEM:WIRING
MACK GU 2009 012000 STEERING:COLUMN
MACK TD 2009 114000 ELECTRICAL SYSTEM:WIRING
MACK TD 2009 012000 STEERING:COLUMN
MACK CHU 2008 114000 ELECTRICAL SYSTEM:WIRING
MACK CHU 2008 012000 STEERING:COLUMN
MACK CXU 2008 114000 ELECTRICAL SYSTEM:WIRING
MACK CXU 2008 012000 STEERING:COLUMN
MACK GU 2008 114000 ELECTRICAL SYSTEM:WIRING
MACK GU 2008 012000 STEERING:COLUMN
MACK TD 2008 012000 STEERING:COLUMN
MACK TD 2008 114000 ELECTRICAL SYSTEM:WIRING

Related MACK Recalls

CampaignModelYearComponentSummary
ANTHEM AN (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
ANTHEM AN (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2025 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2026 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...
PIONEER PR (4) 2027 SERVICE BRAKES, AIR:ANTILOCK:CONTROL ... Mack Trucks, Inc. (Mack) is recalling certain 2025-2027 Pioneer (4) and 2026-...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MACK dealer. Bring this bulletin ID (FSB 371-048) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.