TSB: NISSAN MURANO, QUEST, ROGUE, ROGUE SPORT (2003–2019)

Bulletin DOR-H5Y5B-01 — December 4, 2020

Bulletin Details

Bulletin IDDOR-H5Y5B-01
ManufacturerNISSAN
ModelsMURANO, QUEST, ROGUE, ROGUE SPORT
Model Years2003–2019
Date IssuedDecember 4, 2020
Date Added to NHTSAJanuary 13, 2020
ComponentSUSPENSION
Vehicles Affected72 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This SKU is a Suspension Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part fr

Affected Vehicles

MakeModelYearComponent
NISSAN ROGUE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2019 350000 EQUIPMENT
NISSAN ROGUE 2019 020000 SUSPENSION
NISSAN ROGUE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2018 350000 EQUIPMENT
NISSAN ROGUE 2018 020000 SUSPENSION
NISSAN ROGUE 2017 020000 SUSPENSION
NISSAN ROGUE 2017 350000 EQUIPMENT
NISSAN ROGUE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE SPORT 2017 020000 SUSPENSION
NISSAN ROGUE SPORT 2017 350000 EQUIPMENT
NISSAN ROGUE SPORT 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2016 350000 EQUIPMENT
NISSAN ROGUE 2016 020000 SUSPENSION
NISSAN ROGUE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2015 350000 EQUIPMENT
NISSAN ROGUE 2015 020000 SUSPENSION
NISSAN ROGUE 2014 020000 SUSPENSION
NISSAN ROGUE 2014 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2014 350000 EQUIPMENT
NISSAN ROGUE 2013 350000 EQUIPMENT
NISSAN ROGUE 2013 020000 SUSPENSION
NISSAN ROGUE 2013 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2012 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2012 350000 EQUIPMENT
NISSAN ROGUE 2012 020000 SUSPENSION
NISSAN ROGUE 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2011 350000 EQUIPMENT
NISSAN ROGUE 2011 020000 SUSPENSION
NISSAN ROGUE 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2010 350000 EQUIPMENT
NISSAN ROGUE 2010 020000 SUSPENSION
NISSAN QUEST 2009 020000 SUSPENSION
NISSAN QUEST 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN QUEST 2009 350000 EQUIPMENT
NISSAN ROGUE 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2009 350000 EQUIPMENT
NISSAN ROGUE 2009 020000 SUSPENSION
NISSAN QUEST 2008 350000 EQUIPMENT
NISSAN QUEST 2008 020000 SUSPENSION
NISSAN QUEST 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN ROGUE 2008 020000 SUSPENSION
NISSAN ROGUE 2008 350000 EQUIPMENT
NISSAN ROGUE 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN MURANO 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN MURANO 2007 350000 EQUIPMENT
NISSAN MURANO 2007 020000 SUSPENSION
NISSAN QUEST 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN QUEST 2007 350000 EQUIPMENT
NISSAN QUEST 2007 020000 SUSPENSION
NISSAN MURANO 2006 020000 SUSPENSION
NISSAN MURANO 2006 350000 EQUIPMENT
NISSAN MURANO 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN QUEST 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN QUEST 2006 350000 EQUIPMENT
NISSAN QUEST 2006 020000 SUSPENSION
NISSAN MURANO 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN MURANO 2005 020000 SUSPENSION
NISSAN MURANO 2005 350000 EQUIPMENT
NISSAN QUEST 2005 020000 SUSPENSION
NISSAN QUEST 2005 350000 EQUIPMENT
NISSAN QUEST 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN MURANO 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN MURANO 2004 350000 EQUIPMENT
NISSAN MURANO 2004 020000 SUSPENSION
NISSAN QUEST 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN QUEST 2004 350000 EQUIPMENT
NISSAN QUEST 2004 020000 SUSPENSION
NISSAN MURANO 2003 350000 EQUIPMENT
NISSAN MURANO 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
NISSAN MURANO 2003 020000 SUSPENSION

Related NISSAN Recalls

CampaignModelYearComponentSummary
KICKS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Nissan North America, Inc. (Nissan) is recalling certain 2025-2026 Kicks vehi...
KICKS 2026 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Nissan North America, Inc. (Nissan) is recalling certain 2025-2026 Kicks vehi...
CUBE 2010 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... Nissan North America, Inc. (Nissan) is recalling certain 2009-2010 Cube vehic...
CUBE 2009 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... Nissan North America, Inc. (Nissan) is recalling certain 2009-2010 Cube vehic...
LEAF 2026 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Nissan North America, Inc. (Nissan) is recalling certain 2026 LEAF vehicles. ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized NISSAN dealer. Bring this bulletin ID (DOR-H5Y5B-01) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.