TSB: FREIGHTLINER 108SD, 114SD, 122SD, 4700, 4800, 4900, 5700, 6900, ARGOSY, BUSINESS CLASS M2, CASCADIA, CENTURY CLASS, COLUMBIA, CORONADO, FREIGHTLINER, WESTERN STAR (2010–2020)

Bulletin DOC-1034171 — February 12, 2019

Bulletin Details

Bulletin IDDOC-1034171
ManufacturerFREIGHTLINER
Models108SD, 114SD, 122SD, 4700, 4800, 4900, 5700, 6900, ARGOSY, BUSINESS CLASS M2, CASCADIA, CENTURY CLASS, COLUMBIA, CORONADO, FREIGHTLINER, WESTERN STAR
Model Years2010–2020
Date IssuedFebruary 12, 2019
Date Added to NHTSAApril 8, 2019
ComponentSUSPENSION
Vehicles Affected152 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER CASCADIA 2020 020000 SUSPENSION
FREIGHTLINER 108SD 2019 020000 SUSPENSION
FREIGHTLINER 114SD 2019 020000 SUSPENSION
FREIGHTLINER 122SD 2019 020000 SUSPENSION
WESTERN STAR 4700 2019 020000 SUSPENSION
WESTERN STAR 4800 2019 020000 SUSPENSION
WESTERN STAR 4900 2019 020000 SUSPENSION
WESTERN STAR 5700 2019 020000 SUSPENSION
WESTERN STAR 6900 2019 020000 SUSPENSION
FREIGHTLINER ARGOSY 2019 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2019 020000 SUSPENSION
FREIGHTLINER CASCADIA 2019 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2019 020000 SUSPENSION
FREIGHTLINER CORONADO 2019 020000 SUSPENSION
FREIGHTLINER 108SD 2018 020000 SUSPENSION
FREIGHTLINER 114SD 2018 020000 SUSPENSION
FREIGHTLINER 122SD 2018 020000 SUSPENSION
WESTERN STAR 4700 2018 020000 SUSPENSION
WESTERN STAR 4800 2018 020000 SUSPENSION
WESTERN STAR 4900 2018 020000 SUSPENSION
WESTERN STAR 5700 2018 020000 SUSPENSION
WESTERN STAR 6900 2018 020000 SUSPENSION
FREIGHTLINER ARGOSY 2018 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2018 020000 SUSPENSION
FREIGHTLINER CASCADIA 2018 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2018 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2018 020000 SUSPENSION
FREIGHTLINER CORONADO 2018 020000 SUSPENSION
FREIGHTLINER 108SD 2017 020000 SUSPENSION
FREIGHTLINER 114SD 2017 020000 SUSPENSION
FREIGHTLINER 122SD 2017 020000 SUSPENSION
WESTERN STAR 4700 2017 020000 SUSPENSION
WESTERN STAR 4800 2017 020000 SUSPENSION
WESTERN STAR 4900 2017 020000 SUSPENSION
WESTERN STAR 5700 2017 020000 SUSPENSION
WESTERN STAR 6900 2017 020000 SUSPENSION
FREIGHTLINER ARGOSY 2017 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2017 020000 SUSPENSION
FREIGHTLINER CASCADIA 2017 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2017 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2017 020000 SUSPENSION
FREIGHTLINER CORONADO 2017 020000 SUSPENSION
FREIGHTLINER 108SD 2016 020000 SUSPENSION
FREIGHTLINER 114SD 2016 020000 SUSPENSION
FREIGHTLINER 122SD 2016 020000 SUSPENSION
WESTERN STAR 4700 2016 020000 SUSPENSION
WESTERN STAR 4800 2016 020000 SUSPENSION
WESTERN STAR 4900 2016 020000 SUSPENSION
WESTERN STAR 5700 2016 020000 SUSPENSION
WESTERN STAR 6900 2016 020000 SUSPENSION
FREIGHTLINER ARGOSY 2016 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2016 020000 SUSPENSION
FREIGHTLINER CASCADIA 2016 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2016 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2016 020000 SUSPENSION
FREIGHTLINER CORONADO 2016 020000 SUSPENSION
FREIGHTLINER 108SD 2015 020000 SUSPENSION
FREIGHTLINER 114SD 2015 020000 SUSPENSION
FREIGHTLINER 122SD 2015 020000 SUSPENSION
WESTERN STAR 4700 2015 020000 SUSPENSION
WESTERN STAR 4800 2015 020000 SUSPENSION
WESTERN STAR 4900 2015 020000 SUSPENSION
WESTERN STAR 5700 2015 020000 SUSPENSION
WESTERN STAR 6900 2015 020000 SUSPENSION
FREIGHTLINER ARGOSY 2015 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2015 020000 SUSPENSION
FREIGHTLINER CASCADIA 2015 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2015 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2015 020000 SUSPENSION
FREIGHTLINER CORONADO 2015 020000 SUSPENSION
FREIGHTLINER 108SD 2014 020000 SUSPENSION
FREIGHTLINER 114SD 2014 020000 SUSPENSION
FREIGHTLINER 122SD 2014 020000 SUSPENSION
WESTERN STAR 4700 2014 020000 SUSPENSION
WESTERN STAR 4800 2014 020000 SUSPENSION
WESTERN STAR 4900 2014 020000 SUSPENSION
WESTERN STAR 5700 2014 020000 SUSPENSION
WESTERN STAR 6900 2014 020000 SUSPENSION
FREIGHTLINER ARGOSY 2014 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2014 020000 SUSPENSION
FREIGHTLINER CASCADIA 2014 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2014 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2014 020000 SUSPENSION
FREIGHTLINER CORONADO 2014 020000 SUSPENSION
FREIGHTLINER 108SD 2013 020000 SUSPENSION
FREIGHTLINER 114SD 2013 020000 SUSPENSION
FREIGHTLINER 122SD 2013 020000 SUSPENSION
WESTERN STAR 4700 2013 020000 SUSPENSION
WESTERN STAR 4800 2013 020000 SUSPENSION
WESTERN STAR 4900 2013 020000 SUSPENSION
WESTERN STAR 5700 2013 020000 SUSPENSION
WESTERN STAR 6900 2013 020000 SUSPENSION
FREIGHTLINER ARGOSY 2013 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2013 020000 SUSPENSION
FREIGHTLINER CASCADIA 2013 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2013 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2013 020000 SUSPENSION
FREIGHTLINER CORONADO 2013 020000 SUSPENSION
FREIGHTLINER 108SD 2012 020000 SUSPENSION
FREIGHTLINER 114SD 2012 020000 SUSPENSION
FREIGHTLINER 122SD 2012 020000 SUSPENSION
WESTERN STAR 4700 2012 020000 SUSPENSION
WESTERN STAR 4800 2012 020000 SUSPENSION
WESTERN STAR 4900 2012 020000 SUSPENSION
WESTERN STAR 5700 2012 020000 SUSPENSION
WESTERN STAR 6900 2012 020000 SUSPENSION
FREIGHTLINER ARGOSY 2012 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2012 020000 SUSPENSION
FREIGHTLINER CASCADIA 2012 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2012 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2012 020000 SUSPENSION
FREIGHTLINER CORONADO 2012 020000 SUSPENSION
FREIGHTLINER 108SD 2011 020000 SUSPENSION
FREIGHTLINER 114SD 2011 020000 SUSPENSION
FREIGHTLINER 122SD 2011 020000 SUSPENSION
WESTERN STAR 4700 2011 020000 SUSPENSION
WESTERN STAR 4800 2011 020000 SUSPENSION
WESTERN STAR 4900 2011 020000 SUSPENSION
WESTERN STAR 5700 2011 020000 SUSPENSION
WESTERN STAR 6900 2011 020000 SUSPENSION
FREIGHTLINER ARGOSY 2011 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2011 020000 SUSPENSION
FREIGHTLINER CASCADIA 2011 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2011 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2011 020000 SUSPENSION
FREIGHTLINER CORONADO 2011 020000 SUSPENSION
FREIGHTLINER 108SD 2010 020000 SUSPENSION
FREIGHTLINER 114SD 2010 020000 SUSPENSION
FREIGHTLINER 122SD 2010 020000 SUSPENSION
WESTERN STAR 4700 2010 020000 SUSPENSION
WESTERN STAR 4800 2010 020000 SUSPENSION
WESTERN STAR 4900 2010 020000 SUSPENSION
WESTERN STAR 5700 2010 020000 SUSPENSION
WESTERN STAR 6900 2010 020000 SUSPENSION
FREIGHTLINER ARGOSY 2010 020000 SUSPENSION
FREIGHTLINER BUSINESS CLASS M2 2010 020000 SUSPENSION
FREIGHTLINER CASCADIA 2010 020000 SUSPENSION
FREIGHTLINER CENTURY CLASS 2010 020000 SUSPENSION
FREIGHTLINER COLUMBIA 2010 020000 SUSPENSION
FREIGHTLINER CORONADO 2010 020000 SUSPENSION
FREIGHTLINER FREIGHTLINER 020000 SUSPENSION
FREIGHTLINER FREIGHTLINER 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER FREIGHTLINER 356000 EQUIPMENT ADAPTIVE/MOBILITY
WESTERN STAR WESTERN STAR 020000 SUSPENSION
WESTERN STAR WESTERN STAR 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR WESTERN STAR 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related FREIGHTLINER Recalls

CampaignModelYearComponentSummary
BUSINESS CLASS M2 2024 STEERING:GEAR BOX (OTHER THAN RACK AN... Fontaine Modification Company (Fontaine Modification) is recalling certain 20...
BUSINESS CLASS M2 2025 STEERING:GEAR BOX (OTHER THAN RACK AN... Fontaine Modification Company (Fontaine Modification) is recalling certain 20...
108SD 2020 SUSPENSION:CRITICAL FASTENERS Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Weste...
108SD 2021 SUSPENSION:CRITICAL FASTENERS Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Weste...
108SD 2022 SUSPENSION:CRITICAL FASTENERS Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FREIGHTLINER dealer. Bring this bulletin ID (DOC-1034171) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.