TSB: KIA FORTE, RIO, SEDONA, SOUL, SPORTAGE (2010–2022)

Bulletin CS2311_TSB_R1 — December 18, 2023

Bulletin Details

Bulletin IDCS2311_TSB_R1
ManufacturerKIA
ModelsFORTE, RIO, SEDONA, SOUL, SPORTAGE
Model Years2010–2022
Date IssuedDecember 18, 2023
Date Added to NHTSAJanuary 5, 2024
ComponentSTEERING
Vehicles Affected175 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indi

Affected Vehicles

MakeModelYearComponent
KIA SOUL 2022 010000 STEERING
KIA SOUL 2022 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2022 160000 STRUCTURE
KIA SOUL 2022 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2022 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2021 010000 STEERING
KIA RIO 2021 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2021 160000 STRUCTURE
KIA RIO 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2021 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2021 010000 STEERING
KIA SOUL 2021 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2021 160000 STRUCTURE
KIA SOUL 2021 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2021 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2020 010000 STEERING
KIA RIO 2020 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2020 160000 STRUCTURE
KIA RIO 2020 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2020 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2020 010000 STEERING
KIA SOUL 2020 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2020 160000 STRUCTURE
KIA SOUL 2020 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2020 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2019 010000 STEERING
KIA RIO 2019 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2019 160000 STRUCTURE
KIA RIO 2019 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2019 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2019 010000 STEERING
KIA SOUL 2019 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2019 160000 STRUCTURE
KIA SOUL 2019 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2019 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2018 010000 STEERING
KIA RIO 2018 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2018 160000 STRUCTURE
KIA RIO 2018 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2018 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2018 010000 STEERING
KIA SOUL 2018 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2018 160000 STRUCTURE
KIA SOUL 2018 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2018 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2017 010000 STEERING
KIA RIO 2017 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2017 160000 STRUCTURE
KIA RIO 2017 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2017 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2017 010000 STEERING
KIA SOUL 2017 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2017 160000 STRUCTURE
KIA SOUL 2017 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2017 160100 STRUCTURE:CRITICAL FASTENERS
KIA FORTE 2016 010000 STEERING
KIA FORTE 2016 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA FORTE 2016 160000 STRUCTURE
KIA FORTE 2016 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA FORTE 2016 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2016 010000 STEERING
KIA RIO 2016 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2016 160000 STRUCTURE
KIA RIO 2016 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2016 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2016 010000 STEERING
KIA SOUL 2016 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2016 160000 STRUCTURE
KIA SOUL 2016 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2016 160100 STRUCTURE:CRITICAL FASTENERS
KIA FORTE 2015 010000 STEERING
KIA FORTE 2015 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA FORTE 2015 160000 STRUCTURE
KIA FORTE 2015 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA FORTE 2015 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2015 010000 STEERING
KIA RIO 2015 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2015 160000 STRUCTURE
KIA RIO 2015 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2015 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2015 010000 STEERING
KIA SOUL 2015 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2015 160000 STRUCTURE
KIA SOUL 2015 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2015 160100 STRUCTURE:CRITICAL FASTENERS
KIA FORTE 2014 010000 STEERING
KIA FORTE 2014 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA FORTE 2014 160000 STRUCTURE
KIA FORTE 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA FORTE 2014 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2014 010000 STEERING
KIA RIO 2014 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2014 160000 STRUCTURE
KIA RIO 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2014 160100 STRUCTURE:CRITICAL FASTENERS
KIA SEDONA 2014 010000 STEERING
KIA SEDONA 2014 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SEDONA 2014 160000 STRUCTURE
KIA SEDONA 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SEDONA 2014 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2014 010000 STEERING
KIA SOUL 2014 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2014 160000 STRUCTURE
KIA SOUL 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2014 160100 STRUCTURE:CRITICAL FASTENERS
KIA SPORTAGE 2014 010000 STEERING
KIA SPORTAGE 2014 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SPORTAGE 2014 160000 STRUCTURE
KIA SPORTAGE 2014 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SPORTAGE 2014 160100 STRUCTURE:CRITICAL FASTENERS
KIA FORTE 2013 010000 STEERING
KIA FORTE 2013 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA FORTE 2013 160000 STRUCTURE
KIA FORTE 2013 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA FORTE 2013 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2013 010000 STEERING
KIA RIO 2013 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2013 160000 STRUCTURE
KIA RIO 2013 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2013 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2013 010000 STEERING
KIA SOUL 2013 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2013 160000 STRUCTURE
KIA SOUL 2013 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2013 160100 STRUCTURE:CRITICAL FASTENERS
KIA SPORTAGE 2013 010000 STEERING
KIA SPORTAGE 2013 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SPORTAGE 2013 160000 STRUCTURE
KIA SPORTAGE 2013 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SPORTAGE 2013 160100 STRUCTURE:CRITICAL FASTENERS
KIA FORTE 2012 010000 STEERING
KIA FORTE 2012 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA FORTE 2012 160000 STRUCTURE
KIA FORTE 2012 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA FORTE 2012 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2012 010000 STEERING
KIA RIO 2012 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2012 160000 STRUCTURE
KIA RIO 2012 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2012 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2012 010000 STEERING
KIA SOUL 2012 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2012 160000 STRUCTURE
KIA SOUL 2012 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2012 160100 STRUCTURE:CRITICAL FASTENERS
KIA SPORTAGE 2012 010000 STEERING
KIA SPORTAGE 2012 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SPORTAGE 2012 160000 STRUCTURE
KIA SPORTAGE 2012 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SPORTAGE 2012 160100 STRUCTURE:CRITICAL FASTENERS
KIA FORTE 2011 010000 STEERING
KIA FORTE 2011 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA FORTE 2011 160000 STRUCTURE
KIA FORTE 2011 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA FORTE 2011 160100 STRUCTURE:CRITICAL FASTENERS
KIA RIO 2011 010000 STEERING
KIA RIO 2011 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA RIO 2011 160000 STRUCTURE
KIA RIO 2011 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA RIO 2011 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2011 010000 STEERING
KIA SOUL 2011 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2011 160000 STRUCTURE
KIA SOUL 2011 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2011 160100 STRUCTURE:CRITICAL FASTENERS
KIA SPORTAGE 2011 010000 STEERING
KIA SPORTAGE 2011 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SPORTAGE 2011 160000 STRUCTURE
KIA SPORTAGE 2011 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SPORTAGE 2011 160100 STRUCTURE:CRITICAL FASTENERS
KIA SOUL 2010 010000 STEERING
KIA SOUL 2010 012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
KIA SOUL 2010 160000 STRUCTURE
KIA SOUL 2010 115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
KIA SOUL 2010 160100 STRUCTURE:CRITICAL FASTENERS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KIA dealer. Bring this bulletin ID (CS2311_TSB_R1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.