TSB: VOLKSWAGEN ARTEON, ATLAS, BEETLE, BEETLE CONVERTIBLE, CC, E-GOLF, EOS, GOLF, GOLF ALLTRACK, GOLF R, GOLF SPORTWAGEN, GTI, JETTA, JETTA HYBRID, JETTA SPORTWAGEN, PASSAT, TIGUAN, TIGUAN LIMITED, TOUAREG, TOUAREG HYBRID (2014–2019)

Bulletin CN_3G_SunsetVW — January 13, 2022

Bulletin Details

Bulletin IDCN_3G_SunsetVW
ManufacturerVOLKSWAGEN
ModelsARTEON, ATLAS, BEETLE, BEETLE CONVERTIBLE, CC, E-GOLF, EOS, GOLF, GOLF ALLTRACK, GOLF R, GOLF SPORTWAGEN, GTI, JETTA, JETTA HYBRID, JETTA SPORTWAGEN, PASSAT, TIGUAN, TIGUAN LIMITED, TOUAREG, TOUAREG HYBRID
Model Years2014–2019
Date IssuedJanuary 13, 2022
Date Added to NHTSAFebruary 4, 2022
ComponentELECTRICAL SYSTEM:WIRING
Vehicles Affected162 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Customer Notification 3G-Sunset

Affected Vehicles

MakeModelYearComponent
VOLKSWAGEN ARTEON 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN ARTEON 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN ATLAS 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN ATLAS 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE CONVERTIBLE 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE CONVERTIBLE 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN E-GOLF 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN E-GOLF 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF ALLTRACK 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF ALLTRACK 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF R 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF R 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF SPORTWAGEN 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF SPORTWAGEN 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GTI 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GTI 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN PASSAT 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN PASSAT 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN 2019 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN 2019 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN ATLAS 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN ATLAS 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE CONVERTIBLE 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE CONVERTIBLE 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN E-GOLF 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN E-GOLF 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF ALLTRACK 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF ALLTRACK 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF R 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF R 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF SPORTWAGEN 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF SPORTWAGEN 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GTI 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GTI 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN PASSAT 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN PASSAT 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN LIMITED 2018 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN LIMITED 2018 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE CONVERTIBLE 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE CONVERTIBLE 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN CC 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN CC 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN E-GOLF 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN E-GOLF 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF ALLTRACK 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF ALLTRACK 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF R 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF R 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF SPORTWAGEN 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF SPORTWAGEN 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GTI 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GTI 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN PASSAT 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN PASSAT 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TOUAREG 2017 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TOUAREG 2017 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE CONVERTIBLE 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE CONVERTIBLE 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN CC 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN CC 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN E-GOLF 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN E-GOLF 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN EOS 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN EOS 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF R 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF R 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF SPORTWAGEN 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF SPORTWAGEN 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GTI 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GTI 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA HYBRID 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA HYBRID 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN PASSAT 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN PASSAT 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TOUAREG 2016 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TOUAREG 2016 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE CONVERTIBLE 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE CONVERTIBLE 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN CC 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN CC 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN E-GOLF 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN E-GOLF 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN EOS 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN EOS 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF R 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF R 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF SPORTWAGEN 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF SPORTWAGEN 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GTI 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GTI 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA HYBRID 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA HYBRID 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN PASSAT 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN PASSAT 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TOUAREG 2015 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TOUAREG 2015 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN BEETLE CONVERTIBLE 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN BEETLE CONVERTIBLE 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN CC 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN CC 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN EOS 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN EOS 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GOLF R 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GOLF R 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN GTI 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN GTI 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA HYBRID 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA HYBRID 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN JETTA SPORTWAGEN 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN JETTA SPORTWAGEN 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN PASSAT 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN PASSAT 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TIGUAN 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TIGUAN 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TOUAREG 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TOUAREG 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS
VOLKSWAGEN TOUAREG HYBRID 2014 114000 ELECTRICAL SYSTEM:WIRING
VOLKSWAGEN TOUAREG HYBRID 2014 346000 COMMUNICATION:MANUFACTURER TELEMATICS

Related VOLKSWAGEN Recalls

CampaignModelYearComponentSummary
TIGUAN 2024 BACK OVER PREVENTION:SOFTWARE Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Tigu...
TAOS 2026 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
TAOS 2025 FUEL SYSTEM, GASOLINE:DELIVERY:PRESSU... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025-2026...
JETTA 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...
TAOS 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Jett...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized VOLKSWAGEN dealer. Bring this bulletin ID (CN_3G_SunsetVW) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.