TSB: BLUE BIRD ALL AMERICAN, EXPRESS 4000, EXPRESS 4500, FREELANDER, PACIFICA, RX-8, SAF-T-LINER C2, SUZUKI, ULTRA LF, UNKNOWN, VISION (2001–2019)

Bulletin 04 — May 15, 2003

Bulletin Details

Bulletin ID04
ManufacturerBLUE BIRD
ModelsALL AMERICAN, EXPRESS 4000, EXPRESS 4500, FREELANDER, PACIFICA, RX-8, SAF-T-LINER C2, SUZUKI, ULTRA LF, UNKNOWN, VISION
Model Years2001–2019
Date IssuedMay 15, 2003
Date Added to NHTSAJune 11, 2018
ComponentSTEERING
Vehicles Affected57 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

04 Required Tools for Warrantable Repair C2 13-04A

Affected Vehicles

MakeModelYearComponent
THOMAS BUILT BUSES SAF-T-LINER C2 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHRYSLER PACIFICA 2007 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THOMAS BUILT BUSES SAF-T-LINER C2 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BLUE BIRD ALL AMERICAN 2005 162000 STRUCTURE:BODY
LAND ROVER FREELANDER 2005 110000 ELECTRICAL SYSTEM
THOMAS BUILT BUSES SAF-T-LINER C2 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BLUE BIRD ULTRA LF 2005 040000 SERVICE BRAKES, AIR
BLUE BIRD VISION 2005 110000 ELECTRICAL SYSTEM
BLUE BIRD VISION 2005 200000 WHEELS
BLUE BIRD EXPRESS 4000 2004 040000 SERVICE BRAKES, AIR
BLUE BIRD EXPRESS 4500 2004 040000 SERVICE BRAKES, AIR
MAZDA RX-8 2004 061000 ENGINE AND ENGINE COOLING:ENGINE
THOMAS BUILT BUSES SAF-T-LINER C2 2004 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BLUE BIRD ULTRA LF 2004 040000 SERVICE BRAKES, AIR
BLUE BIRD VISION 2004 110000 ELECTRICAL SYSTEM
BLUE BIRD VISION 2004 200000 WHEELS
BLUE BIRD VISION 2004 046500 SERVICE BRAKES, AIR:ANTILOCK:INTERCONNECTING ASSEMBLY(WIRING)
THOMAS BUILT BUSES SAF-T-LINER C2 2003 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
BLUE BIRD ULTRA LF 2003 040000 SERVICE BRAKES, AIR
THOMAS BUILT BUSES SAF-T-LINER C2 2002 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2001 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SUZUKI SUZUKI 100000 POWER TRAIN
UNKNOWN UNKNOWN 010000 STEERING
UNKNOWN UNKNOWN 100000 POWER TRAIN
UNKNOWN UNKNOWN 063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
UNKNOWN UNKNOWN 110000 ELECTRICAL SYSTEM

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BLUE BIRD dealer. Bring this bulletin ID (04) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.