TSB: CUMMINS CUMMINS, ISX12

Bulletin ATC2685C — November 7, 2023

Bulletin Details

Bulletin IDATC2685C
ManufacturerCUMMINS
ModelsCUMMINS, ISX12
Date IssuedNovember 7, 2023
Date Added to NHTSADecember 1, 2023
ComponentENGINE AND ENGINE COOLING
Vehicles Affected2 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This ATC is being issued to address potential fuel shutoff valve failures on certain ISX12N CM2380 X120B engines. This document authorizes Cummins certified locations to replace fuel shutoff valve part number 5537854 or 5467826 with an impr

Affected Vehicles

MakeModelYearComponent
CUMMINS CUMMINS 060000 ENGINE AND ENGINE COOLING
CUMMINS ISX12 060000 ENGINE AND ENGINE COOLING

Related CUMMINS Recalls

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L9 FUEL SYSTEM, DIESEL:DELIVERY:HOSES, L... Cummins Inc. (Cummins) is recalling certain L9 diesel engines, part number D...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CUMMINS dealer. Bring this bulletin ID (ATC2685C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.