TSB: HONDA ACCORD, ACCORD CROSSTOUR, ACCORD HYBRID, ODYSSEY, PILOT, RIDGELINE (2005–2014)

Bulletin A21120A — January 25, 2022

Bulletin Details

Bulletin IDA21120A
ManufacturerHONDA
ModelsACCORD, ACCORD CROSSTOUR, ACCORD HYBRID, ODYSSEY, PILOT, RIDGELINE
Model Years2005–2014
Date IssuedJanuary 25, 2022
Date Added to NHTSAJune 20, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected132 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Service News - The navigation clock and date are incorrect. This is due to a limited GPS receiver Capacity resulting in rollover of the internal chip memory; the rollover occurred on January 1, 2022, at 12:00AM local time.

Affected Vehicles

MakeModelYearComponent
HONDA RIDGELINE 2014 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2014 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2014 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2013 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2013 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2013 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2012 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2012 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD CROSSTOUR 2012 110000 ELECTRICAL SYSTEM
HONDA ACCORD CROSSTOUR 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD CROSSTOUR 2012 110000 ELECTRICAL SYSTEM
HONDA ACCORD CROSSTOUR 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2012 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2012 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2012 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2011 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2011 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD CROSSTOUR 2011 110000 ELECTRICAL SYSTEM
HONDA ACCORD CROSSTOUR 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD CROSSTOUR 2011 110000 ELECTRICAL SYSTEM
HONDA ACCORD CROSSTOUR 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA PILOT 2011 110000 ELECTRICAL SYSTEM
HONDA PILOT 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA PILOT 2011 110000 ELECTRICAL SYSTEM
HONDA PILOT 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2011 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2011 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2011 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2010 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2010 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD CROSSTOUR 2010 110000 ELECTRICAL SYSTEM
HONDA ACCORD CROSSTOUR 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD CROSSTOUR 2010 110000 ELECTRICAL SYSTEM
HONDA ACCORD CROSSTOUR 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ODYSSEY 2010 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ODYSSEY 2010 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA PILOT 2010 110000 ELECTRICAL SYSTEM
HONDA PILOT 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA PILOT 2010 110000 ELECTRICAL SYSTEM
HONDA PILOT 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2010 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2010 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2010 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2009 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2009 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ODYSSEY 2009 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ODYSSEY 2009 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA PILOT 2009 110000 ELECTRICAL SYSTEM
HONDA PILOT 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA PILOT 2009 110000 ELECTRICAL SYSTEM
HONDA PILOT 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2009 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2009 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2009 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2008 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2008 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ODYSSEY 2008 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ODYSSEY 2008 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA PILOT 2008 110000 ELECTRICAL SYSTEM
HONDA PILOT 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA PILOT 2008 110000 ELECTRICAL SYSTEM
HONDA PILOT 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2008 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2008 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2008 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2008 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2007 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2007 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2007 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD HYBRID 2007 110000 ELECTRICAL SYSTEM
HONDA ACCORD HYBRID 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD HYBRID 2007 110000 ELECTRICAL SYSTEM
HONDA ACCORD HYBRID 2007 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ODYSSEY 2007 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ODYSSEY 2007 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2007 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA PILOT 2007 110000 ELECTRICAL SYSTEM
HONDA PILOT 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA PILOT 2007 110000 ELECTRICAL SYSTEM
HONDA PILOT 2007 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2007 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2007 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2007 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2007 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD 2006 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD 2006 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2006 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ACCORD HYBRID 2006 110000 ELECTRICAL SYSTEM
HONDA ACCORD HYBRID 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ACCORD HYBRID 2006 110000 ELECTRICAL SYSTEM
HONDA ACCORD HYBRID 2006 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ODYSSEY 2006 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ODYSSEY 2006 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2006 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA PILOT 2006 110000 ELECTRICAL SYSTEM
HONDA PILOT 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA PILOT 2006 110000 ELECTRICAL SYSTEM
HONDA PILOT 2006 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA RIDGELINE 2006 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2006 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA RIDGELINE 2006 110000 ELECTRICAL SYSTEM
HONDA RIDGELINE 2006 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
HONDA ODYSSEY 2005 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2005 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
HONDA ODYSSEY 2005 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2005 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HONDA dealer. Bring this bulletin ID (A21120A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.