TSB: HONDA ACCORD, INSIGHT, ODYSSEY, PASSPORT, PILOT (2018–2021)

Bulletin A21010C — January 19, 2021

Bulletin Details

Bulletin IDA21010C
ManufacturerHONDA
ModelsACCORD, INSIGHT, ODYSSEY, PASSPORT, PILOT
Model Years2018–2021
Date IssuedJanuary 19, 2021
Date Added to NHTSAJanuary 30, 2021
ComponentELECTRICAL SYSTEM
Vehicles Affected51 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for cracks on the center display screen. When they review these parts, they're finding that an aftermarket screen protector h

Affected Vehicles

MakeModelYearComponent
HONDA ACCORD 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ACCORD 2021 350000 EQUIPMENT
HONDA ACCORD 2021 110000 ELECTRICAL SYSTEM
HONDA INSIGHT 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA INSIGHT 2021 350000 EQUIPMENT
HONDA INSIGHT 2021 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ODYSSEY 2021 350000 EQUIPMENT
HONDA ODYSSEY 2021 110000 ELECTRICAL SYSTEM
HONDA PASSPORT 2021 350000 EQUIPMENT
HONDA PASSPORT 2021 110000 ELECTRICAL SYSTEM
HONDA PASSPORT 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA PILOT 2021 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA PILOT 2021 350000 EQUIPMENT
HONDA PILOT 2021 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ACCORD 2020 350000 EQUIPMENT
HONDA ACCORD 2020 110000 ELECTRICAL SYSTEM
HONDA INSIGHT 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA INSIGHT 2020 350000 EQUIPMENT
HONDA INSIGHT 2020 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2020 350000 EQUIPMENT
HONDA ODYSSEY 2020 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA PASSPORT 2020 110000 ELECTRICAL SYSTEM
HONDA PASSPORT 2020 350000 EQUIPMENT
HONDA PASSPORT 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA PILOT 2020 110000 ELECTRICAL SYSTEM
HONDA PILOT 2020 350000 EQUIPMENT
HONDA PILOT 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ACCORD 2019 110000 ELECTRICAL SYSTEM
HONDA ACCORD 2019 350000 EQUIPMENT
HONDA ACCORD 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA INSIGHT 2019 110000 ELECTRICAL SYSTEM
HONDA INSIGHT 2019 350000 EQUIPMENT
HONDA INSIGHT 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ODYSSEY 2019 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2019 350000 EQUIPMENT
HONDA ODYSSEY 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA PASSPORT 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA PASSPORT 2019 350000 EQUIPMENT
HONDA PASSPORT 2019 110000 ELECTRICAL SYSTEM
HONDA PILOT 2019 350000 EQUIPMENT
HONDA PILOT 2019 110000 ELECTRICAL SYSTEM
HONDA PILOT 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ACCORD 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ACCORD 2018 350000 EQUIPMENT
HONDA ACCORD 2018 110000 ELECTRICAL SYSTEM
HONDA ODYSSEY 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
HONDA ODYSSEY 2018 350000 EQUIPMENT
HONDA ODYSSEY 2018 110000 ELECTRICAL SYSTEM

Related HONDA Recalls

CampaignModelYearComponentSummary
HR-V 2021 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
HR-V 2020 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
HR-V 2019 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
FIT 2020 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...
FIT 2019 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATI... Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura T...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HONDA dealer. Bring this bulletin ID (A21010C) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.