TSB: APRILIA DORSODURO, SHIVER, SHIVER 750 (2014–2019)

Bulletin A_200397_TC_EN — September 8, 2020

Bulletin Details

Bulletin IDA_200397_TC_EN
ManufacturerAPRILIA
ModelsDORSODURO, SHIVER, SHIVER 750
Model Years2014–2019
Date IssuedSeptember 8, 2020
Date Added to NHTSAOctober 7, 2020
ComponentELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
Vehicles Affected18 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Dorsoduro 900 - Shiver 900 (all versions): release of new instrument cluster software to resolve new key matching failure issue Dear Dealer/Service Center, Please note that a new version of the instrument cluster software for the aforement

Affected Vehicles

MakeModelYearComponent
APRILIA DORSODURO 2019 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA DORSODURO 2019 350000 EQUIPMENT
APRILIA DORSODURO 2018 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA DORSODURO 2018 350000 EQUIPMENT
APRILIA SHIVER 2018 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA SHIVER 2018 350000 EQUIPMENT
APRILIA DORSODURO 2017 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA DORSODURO 2017 350000 EQUIPMENT
APRILIA DORSODURO 2016 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA DORSODURO 2016 350000 EQUIPMENT
APRILIA DORSODURO 2015 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA DORSODURO 2015 350000 EQUIPMENT
APRILIA SHIVER 750 2015 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA SHIVER 750 2015 350000 EQUIPMENT
APRILIA DORSODURO 2014 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE
APRILIA DORSODURO 2014 350000 EQUIPMENT
APRILIA SHIVER 750 2014 350000 EQUIPMENT
APRILIA SHIVER 750 2014 118610 ELECTRICAL SYSTEM:ADAS:HUD:SOFTWARE

Related APRILIA Recalls

CampaignModelYearComponentSummary
RSV4 1100 E5+ FACTORY 2026 EXTERIOR LIGHTING:TAIL LIGHTS Aprilia USA, Inc. (Aprilia) is recalling certain 2026 RSV4 1100 E5+ Factory, ...
TUONO 1100 E5+ 2026 EXTERIOR LIGHTING:TAIL LIGHTS Aprilia USA, Inc. (Aprilia) is recalling certain 2026 RSV4 1100 E5+ Factory, ...
TUONO 1100 E5+ F 2026 EXTERIOR LIGHTING:TAIL LIGHTS Aprilia USA, Inc. (Aprilia) is recalling certain 2026 RSV4 1100 E5+ Factory, ...
RSV4 1100 E5+ 2026 EXTERIOR LIGHTING:TURN SIGNAL Aprilia USA, Inc. (Aprilia) is recalling certain 2026 RSV4 1100 E5+ Factory, ...
TUONO 660 2021 ENGINE Aprilia is recalling certain 2021 RS 660 and Tuono 660 motorcycles. The engi...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized APRILIA dealer. Bring this bulletin ID (A_200397_TC_EN) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.