TSB: GMC 350Z, ENVOY, MOUNTAINEER, T600, T800, W900 (2002–2007)

Bulletin 02101 — May 27, 2002

Bulletin Details

Bulletin ID02101
ManufacturerGMC
Models350Z, ENVOY, MOUNTAINEER, T600, T800, W900
Model Years2002–2007
Date IssuedMay 27, 2002
Date Added to NHTSAMarch 7, 2008
ComponentENGINE AND ENGINE COOLING:ENGINE
Vehicles Affected6 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

ENGINE WON'T START, KEY FOB INOPERATIVE AFTER BODY CONTROL MODULE (BCM) REPLACEMENT. *TT

Affected Vehicles

MakeModelYearComponent
KENWORTH T600 2007 131000 VISIBILITY:WINDSHIELD
KENWORTH T800 2007 131000 VISIBILITY:WINDSHIELD
KENWORTH W900 2007 131000 VISIBILITY:WINDSHIELD
GMC ENVOY 2004 160000 STRUCTURE
NISSAN 350Z 2003 061000 ENGINE AND ENGINE COOLING:ENGINE
MERCURY MOUNTAINEER 2002 100000 POWER TRAIN

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized GMC dealer. Bring this bulletin ID (02101) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.